Looking after yourself as a small business owner

As a small business owner, do you find looking after yourself a challenge?

Owning and working in a small business can take up most of your time and headspace. When payroll needs to be processed, BAS deadlines are approaching, suppliers are waiting to be paid and staff have questions, your own wellbeing is often the first thing to drop off the list.

It is common to start the year with good intentions around exercise, balance or reducing stress. Yet without practical systems in place, those goals are hard to maintain.

If your business depends on you making clear decisions every day, your own wellbeing is not optional. It is part of running a stable business.

A practical approach that works

Instead of setting large, vague goals, set smaller, specific ones that are realistic in a busy business week. Consistency matters more than intensity.

Make a point of getting outside every day and doing a small amount of movement. It does not need to be a gym membership, structured training or long sessions.

Even a walk around the block between meetings creates space to reset your thinking.

Research published in Preventive Medicine shows that reducing sedentary time and replacing it with light activity improves health outcomes. For business owners who spend long hours reviewing reports, managing payroll or handling compliance, small changes can have measurable impact.

Simple actions that work

Start small and stay consistent. The goal is not perfection. It is building habits that support clear thinking and steady decision making.

Start walking Walking supports both physical and mental health. It also creates thinking space. Many business owners find that stepping away from their desk helps them see solutions more clearly.

Take the stairs rather than the lift Small daily decisions add up. Choosing movement where it is available keeps activity practical and achievable.

Integrate movement into your commute If possible, replace part of your daily drive with a bike ride or short walk. When activity is built into your routine, it becomes part of your system rather than another task.

Park further away or get off earlier If cycling is not realistic, park further from the office or exit public transport one stop earlier. Small adjustments still count.

Walk to meetings or coffee If you have a local meeting, consider walking. If you are heading out for coffee, choose somewhere a short distance away. It builds movement into your day without requiring extra time.

Why this matters for your business

Current Australian health guidelines recommend at least 30 minutes of moderate physical activity on most days of the week. That can be built across your day rather than completed in one session.

For business owners, the benefit is not only physical. Clearer thinking, better focus and reduced stress all support stronger business decisions.

If you are responsible for wages, superannuation, ATO lodgements and cash flow planning, you need clarity. You also need reliable systems.

Exercise supports your wellbeing. Accurate bookkeeping and payroll support your business stability. Both matter.

When stress is coming from your numbers

If your stress is coming from uncertainty around BAS, super payments, payroll compliance or cash flow timing, it may be time to review your processes.

First Class Accounts Ovens & Murray provides reliable, done for you bookkeeping, payroll processing and business app advisory. Work is completed accurately and on time, every time.

When your numbers are clear and your systems are structured, you are not carrying everything yourself.

If you would like to review your bookkeeping processes, payroll setup or app integrations, contact First Class Accounts Ovens & Murray for a confidential discussion.

Taking care of yourself also means building a business that runs with structure and clarity.

FAQs about small business owner wellbeing

How can small business owners reduce stress? 

Small business owners can reduce stress by improving systems, ensuring bookkeeping and payroll are up to date, planning cash flow in advance and building small daily wellbeing habits such as walking or short breaks.

Why is bookkeeping important for business owner wellbeing? 

Accurate bookkeeping reduces uncertainty. When business owners know what is coming in, what is going out and when payments are due, it lowers stress and improves decision making.

How does cash flow planning improve work life balance? 

Cash flow planning helps business owners avoid last minute pressure around wages, supplier payments and tax obligations. Forward planning reduces financial stress and allows owners to focus on operations and family time.

Should I outsource payroll and bookkeeping? 

If payroll, BAS and reporting are taking up significant time or causing stress, outsourcing to a reliable provider such as First Class Accounts Ovens & Murray can improve accuracy and free up time for higher value work.

Contractor or Employee 

What Business Owners Need to Know in 2026

Should a worker be treated as a contractor or an employee?

This decision affects payroll, superannuation, tax, workers compensation and compliance. It is your responsibility as a business owner to classify each worker correctly.

In 2026, worker classification remains a focus area for the ATO and Fair Work Ombudsman. Getting it wrong can lead to back payments, penalties and unnecessary disruption to your business.

What is an employee?

An employee:

• Works in your business and forms part of your operations
• Has rights and entitlements under the Fair Work Act 2009
• Has agreed duties and usually an expectation of ongoing work
• Is covered by your workers compensation insurance
• Must be paid superannuation guarantee
• Is processed through payroll with PAYG withholding and Single Touch Payroll reporting

What is a contractor?

A contractor:

• Operates their own business and usually advertises their services
• Provides an ABN and invoices for work performed
• Is responsible for their own insurance, equipment, licences and tax
• Has independence and control over how and when work is performed
• Can usually delegate work within their own business
• May or may not be entitled to super, depending on the engagement

Understanding the multi-factor test

There is no single rule that determines whether someone is an employee or contractor.

Courts apply a multi-factor test. This means the entire working relationship is examined. No one factor is decisive.

Recent court decisions have placed greater emphasis on the written contract where it clearly reflects the working arrangement. However, if the day-to-day reality does not match the contract, that will still be considered.

Each relationship must be assessed individually.

Engaging sole traders requires extra care

Having an ABN does not automatically make someone a contractor.

Many sole traders are engaged mainly for their personal labour. If they cannot delegate work, operate under your direction, are integrated into your business and do not genuinely run an independent enterprise, they may meet the definition of an employee.

The ATO and Fair Work Ombudsman continue to monitor these arrangements closely.

Key factors to assess

When determining whether a worker is a contractor or employee, consider:

• Is the worker engaged to produce a specific result or primarily for their labour?
• Can they delegate or subcontract the work?
• How much control do you exercise over how, when and where the work is performed?
• Is the role integral to your business operations?
• Do they advertise and perform work for other clients?
• Who bears the risk and cost of fixing defective work?
• Who provides tools and equipment?

No single factor is decisive. The overall relationship must be considered.

Not sure? Review early

If you are uncertain, review ATO guidance before finalising an arrangement.

It is possible to reassess an arrangement after several months if circumstances change. However, leaving a worker incorrectly classified increases risk.

If a worker does not meet the contractor definition and you do not require a permanent employee, engaging them as a casual employee is often the compliant option. This ensures super is paid correctly, PAYG is withheld through payroll and reporting obligations are met.

The cost of getting it wrong

If a worker should have been treated as an employee, your business may be liable for back payment of wages, leave entitlements, allowances and superannuation. Additional charges and penalties may apply.

Incorrect classification can also disrupt payroll records and impact cash flow planning.

How First Class Accounts Ovens & Murray can help

Worker classification affects payroll setup, super processing and compliance reporting.

At First Class Accounts Ovens & Murray, we review your arrangements, ensure payroll systems are set up correctly and confirm super obligations are handled properly.

We provide reliable, consistent support so payments are accurate and on time, and your records reflect the correct employment status.

What is the difference between a contractor and an employee in Australia?

An employee works within your business and is entitled to super, PAYG withholding and Fair Work protections. A contractor operates their own business, invoices for services and has greater independence and control.

Can a sole trader be treated as a contractor?

Yes, but only if they genuinely operate an independent business. Having an ABN alone does not automatically make someone a contractor.

What happens if I classify a worker incorrectly?

You may be liable for back payment of wages, leave entitlements, superannuation and possible penalties.

Is it safer to hire someone as a casual employee instead of a contractor?

If a worker does not meet the contractor definition, engaging them as a casual employee is often the compliant option.

Digital payroll and small business payroll software

Why payroll systems still cause problems for business owners

Many businesses still rely on paper based employee records or basic spreadsheets to manage payroll. These methods are time consuming and often lead to incomplete or inaccurate records. For business owners juggling staff, clients, suppliers, and compliance, payroll can quickly become a source of stress.

In 2026, payroll expectations are higher than ever. Accurate records, timely payments, and correct reporting are no longer optional. Businesses need systems that support compliance while also providing clarity around wage costs and cash flow.

Payroll compliance is still a risk for small businesses

The Australian Taxation Office and the Fair Work Ombudsman continue to monitor payroll practices closely, particularly within small and medium sized businesses. Common issues include incorrect pay rates, missed superannuation payments, and incomplete records. These problems rarely appear overnight. They tend to build up quietly over time.

Payroll rules in Australia change regularly. Updates to modern awards, superannuation obligations, and reporting requirements mean that payroll needs ongoing attention. For business owners, keeping up with these changes manually is difficult and often unrealistic.

Digital payroll systems, including small business payroll software, are designed to manage this complexity.

Modern payroll platforms integrate directly with accounting software, apply rule updates automatically, and streamline reporting to the ATO. This reduces the risk of errors while saving time each pay run.

Payroll setup and ongoing payroll services

Payroll software on its own does not guarantee accurate or compliant payroll. The system still needs to be set up correctly, maintained properly, and used consistently each pay run.

First Class Accounts Ovens & Murray provides end to end payroll services for business owners who want payroll handled properly, without having to manage it themselves. This includes payroll setup, ongoing payroll processing, and compliance support.

Payroll is processed accurately and on time, with pay rates, leave entitlements, superannuation, and reporting obligations handled correctly. This reduces risk and removes the pressure of managing payroll internally, while giving business owners confidence that payroll is covered every pay cycle.

Reliable payroll services you can depend on

If your payroll systems feel outdated or unreliable, it may be time to review how payroll is managed in your business. The right system, combined with experienced support, can remove stress and create clarity.

We can advise on small business payroll software that suits how your team actually works, then manage payroll for you ongoing.

Contact us today to discuss payroll services for your business.

What is small business payroll software?

Small business payroll software is a digital system used to calculate wages, manage leave and superannuation, and meet reporting requirements such as Single Touch Payroll, with records stored securely and updated in line with current rules.

How does digital payroll help with compliance?

Digital payroll systems apply current tax rates, superannuation rules, and reporting requirements automatically, reducing the risk of errors.

Can a bookkeeper manage payroll for my business?

Yes. A qualified bookkeeper can set up payroll systems, process payroll, manage reporting, and ensure records are accurate and compliant.

Planning a financially stress-free holiday period

Holiday breaks are a chance to recharge for the year ahead. For business owners, though, the lead up to Christmas and the summer shutdown period can be one of the most financially stressful times of the year.

Warmer weather and an out of office email are appealing, but reduced trading days, delayed customer payments, higher wage costs, and public holidays can quickly put pressure on cash flow if they are not planned for properly.

The strategies below are practical and based on common issues we see every year. They are general in nature, but they highlight where planning makes the biggest difference.

If you need help preparing a cash flow forecast that reflects your business, First Class Accounts Ovens & Murray can support you.

Decide your Christmas and holiday break dates

Deciding when to take Christmas and holiday breaks is an important decision for businesses.

First, you need to consider your staffing and resourcing needs; how many people will be taking leave over the break period and who will be covering for those employees that take annual leave? Can your business afford to close entirely or run with a smaller team?

Once you have decided on your dates, share them with staff, customers and suppliers. It can provide peace of mind for customers; if they know how long you will be closed they can plan their spending accordingly. This will help ensure that your business runs smoothly during this time and that your customers are taken care of.

Budget and plan for annual leave

One of the most important aspects of budgeting and planning for annual leave is to factor in the pay rates for staff. At Christmas time, in most cases, these rates will be higher than standard hourly rates, so it's important to take this into account when creating your budget. Additionally, you must also take into account statutory public holidays. These days must be accounted for when calculating annual leave entitlements, and they cannot be carried over or swapped for another day.

Another thing to consider when budgeting and planning for employee annual leave is leave loading or long service leave. Staff may be entitled to receive this type of payment, which can add up to a significant amount of money depending on how long an employee has been working for your business.

By using software such as Xero, you can forecast your annual leave accrual and plan ahead. This will help ensure that you have enough money budgeted for staff wages during the holiday season. If you need help with this process, get in touch with us. We can provide you support to make sure that your annual leave planning is as accurate as possible.

Decide leave payments

There are many things to consider when deciding how and when to pay out your employees' leave payments during the Christmas break. For example, you may want to consider their preferences and travel needs, as well as any other financial factors that may impact your decision.

When it comes to making this decision, it is important to keep in mind the needs of both your employees and your business. Ultimately, the choice that works best for everyone will depend on a variety of factors, such as employee preferences, budget constraints, and company policies.

If you are unsure about what to do in this situation, it may be helpful to speak with your staff or consult with an HR professional for guidance. Whatever you decide, it is important to communicate clearly with your team and ensure that everyone feels supported throughout this process.

Overall, there are many things to consider when deciding how and when to pay out your employees' leave payments during the Christmas break. However, by carefully weighing all the different factors involved, you can make a decision that works well for both your employees and your business.

Review your work in progress (WIP)

Plan to complete jobs or services that can be invoiced and paid before Christmas (remember if you don’t invoice and get paid before Christmas, you may not see the money until mid to late January).

1. Send out invoices as soon as the job is complete. This will ensure that your clients have the invoice and can make payment in a timely manner.
2. If you haven't already, sign up for online invoicing and payments. This will make it easier for your clients to pay you, and they can do it from the comfort of their own homes.
3. Follow up with clients who haven't paid yet. A gentle reminder can go a long way in getting those payments in before the holidays.
4. If all else fails, consider offering a discount for early payment. This may incentivize your clients to pay sooner rather than later.

Stocktake

Do you need to order in goods now to be able to complete your work in progress? Check that there is stock on hand available. If there is going to be a partial stocktake at the end of this financial year, now could be the time to get some extra stock in to make sure that you can complete orders.

If you are planning a stocktake for your business, it's important to prepare well in advance and make sure that you have all the necessary equipment, staff, and resources to complete the task effectively. This may include getting the help of a third party stocktaking company or enlisting your suppliers or distributors to provide you with any stock data they have on hand.

You should also communicate clearly with your team about what will be involved in the stocktake process and make sure that they are aware of any changes to your usual operations, such as working hours or product handling procedures. By planning ahead and taking the time to prepare for a stocktake, you can ensure that it runs smoothly and gives you the accurate data you need to make informed business decisions.

Capacity planning

It can be difficult to find the time and resources to complete a project before Christmas, but with careful planning, you can ensure that everything is done in plenty of time.

Start by prioritising which tasks need to be completed first, and make sure you have the necessary staff or equipment to get the job done. If possible, try to avoid taking on new projects or clients during this busy period, as your focus and energy will be elsewhere.

At the end of the day, it's important to remember that you can't do everything yourself, so delegate tasks where necessary and ask for help from colleagues or family members if you need it. With a little bit of planning and flexibility, you'll be able to make the most of the festive season and complete all your projects on time.

So if you're looking for a stress-free Christmas, take some time now to plan out your capacity and resources so that you can focus on what really matters this holiday season – spending quality time with friends and family.

Making an arrangement with the Tax Office

If your budget forecast indicates you won't be able to meet your tax obligations, it is possible to apply for an instalment arrangement. There are costs associated with this, however it may provide a solution that gets you through the holiday period. Talk to us, we can help.

Plan for the new year

In addition to the tasks above, having a solid plan for getting your cash-flow back in shape after the break is essential. To help you with this, look at reviewing your forecasts and budgets (including debtors), ensuring you have good management information available, and checking that all your key operational systems are running smoothly.

If short term support is needed, organise it early. Accurate forecasts make these conversations easier and more effective.

FAQs

How do I plan cash flow for the Christmas shutdown period

Start with a cash flow forecast that includes reduced income, higher wages, public holidays, and delayed payments.

Should I pay employee leave before Christmas

It depends on cash flow capacity and business policy. The timing affects cash reserves and super obligations.

Why is January cash flow often tight for businesses

Invoices issued late, delayed customer payments, and holiday shutdowns commonly push income into late January.

How can First Class Accounts Ovens & Murray help during holiday planning

They support cash flow forecasting, payroll planning, compliance, and system reviews to reduce stress and improve clarity.

Five benefits of outsourcing your payroll

When it comes to running a business, time is an irreplaceable commodity and we are seeing more and more businesses start to outsource specialist or essential services. If you employ people, then payroll is both a specialist and essential service.

Why?

Because outsourcing payroll allows business owners to focus on their strengths and core business, leaving the complexities of systems and compliance to experts.

With the right team behind you, the benefits of outsourcing your payroll can be realised almost immediately. 

For many small and medium businesses, outsourcing payroll has also become more relevant with changes to superannuation rules, Single Touch Payroll updates, new reporting requirements, and higher expectations from employees. 

A reliable contract service such as First Class Accounts Ovens & Murray helps you stay on top of these changes and maintain accuracy every pay cycle.

Here are five benefits of outsourcing your payroll.

1. Save time

By outsourcing your payroll, time spent on compliance, regulations, and training staff on using internal systems is eliminated. 

Cloud-based payroll services can also eliminate time spent by HR updating entitlements, leave and benefits. This now includes Single Touch Payroll reporting, superannuation checking tools, and digital employee onboarding, which have added extra steps for employers.

First Class Accounts Ovens & Murray manages these tasks for you through a structured weekly or fortnightly process. You no longer need to pause your day for payroll questions, software issues, award reviews, or chasing paperwork. This saves time and reduces interruptions across your business.

If payroll takes too much of your week, outsourcing to First Class Accounts Ovens & Murray keeps everything running on time.

2. Save money

Having fewer full-time employees can cause a ripple effect on cost savings throughout an organisation, from HR and IT through to office space and utilities. Outsourcing to payroll services providers reduces the cost of hiring and retaining specialised staff – two activities that are expensive and increasingly seen as unnecessary.

Payroll software, compliance requirements, and employer obligations continue to grow, which makes it more costly to train internal staff or correct mistakes.

Outsourcing removes the need for internal payroll training, specialised systems knowledge, or paying someone to troubleshoot awards or prepare STP corrections.

With First Class Accounts Ovens & Murray, you pay for the service you need and avoid the ongoing cost of an in-house payroll role.

Outsourced payroll can reduce unnecessary overheads. If you want predictable monthly costs, we can help.

3. Compliance

For many small business owners payroll isn’t a core competency. And that means the complexity of work place agreements and EBAs increases the risk of costly errors. Keeping up with the Australian Government’s National Employee Standards (NES) requires vigilance and expertise to remain compliant.

Penalties for incorrect payroll, superannuation underpayments, and late lodgements continue to increase, and compliance checks are now more detailed across most industries.

Superannuation is now monitored more closely through digital reporting, and award changes occur more frequently. Outsourcing to a specialist payroll provider ensures that the minimum standards are adhered to and helps reduce the risk of incorrect classifications and missed entitlements.

First Class Accounts Ovens & Murray manages compliance as part of your payroll service, including employee setup, leave accruals, superannuation calculations, and STP submissions.

4. Simplified reporting

Outsourcing payroll provides complete transparency and access to accurate information that doesn’t need to be verified. Simplified reporting means, as a business owner, you can more effectively plan for growth and predict changes to your staffing needs.

Over the past few years, payroll reporting has expanded to include STP, clearer breakdowns of pay categories, and more detailed leave reporting. Accurate information helps with cash flow planning, preparing for superannuation payments, and understanding the real cost of employing staff.

First Class Accounts Ovens & Murray provides clear payroll reports and explains what the information means in practical terms so you can make informed decisions.

If you want reporting that is easy to understand, we can prepare the information you need.

5. Avoid losing payroll expertise

Outsourcing your payroll means your business maintains a consistent approach to payroll management. There’s no need to induct employees and role transfer can be reduced to the functions and outputs of the payroll service.

This has become even more important as many businesses now operate with smaller teams or experience turnover in administration roles. When payroll knowledge sits with one internal person, the risk of errors and missed deadlines increases if they are away or move to a different role.

First Class Accounts Ovens & Murray provides a documented, reliable process that continues no matter what is happening inside your business.

At the end of the day outsourcing payroll services allows you to focus on the aspects of your business that generate revenue. It also removes the stress of keeping up with award changes, system updates, and reporting deadlines.

Talk to us today about outsourcing your payroll so you can invest in strategic resources that increase value and drive the growth of your business. First Class Accounts Ovens & Murray provides a reliable contract service that continues regardless of staff changes, holidays, or internal pressures.

Common questions about outsourcing payroll

What does outsourcing payroll include?

It usually includes processing wages, superannuation, leave, onboarding, and STP reporting. First Class Accounts Ovens & Murray manages these tasks for you.

Is outsourcing payroll cost effective?

It reduces employment costs, software costs, and time spent managing compliance. Many small businesses find outsourced payroll more predictable than an in-house role.

How does outsourcing help with compliance?

A payroll provider stays across award changes, National Employment Standards (NES) requirements, and superannuation rules. First Class Accounts Ovens & Murray ensures payroll is processed accurately and on time.

Business growth planning for 2025

Are you actively playing in the growth game, or has the last year flown by without much time to stop and reflect?

Think back to where your business was 12 months ago. Have you moved forward, stayed the same, or slipped backwards?

It’s easy to get caught up in the day-to-day operations. Most business owners spend their energy putting out fires, managing staff, and serving customers. But setting aside time to review where you’ve come from and where you’re heading is one of the most valuable things you can do. 

Growth doesn’t always happen by accident, it comes from planning, the right numbers, and clear action steps. That’s where First Class Accounts Ovens & Murray can support you with accurate bookkeeping, reliable reporting, and practical advice that gives you clarity on your business performance.

Growth isn’t just about taking risks

Growth doesn’t always mean taking on more risk, working longer hours, or creating unnecessary stress. 

In 2025, growth is more about working smarter than harder. That might mean using business apps to automate tasks, streamlining payroll, or getting better visibility of your cash flow so you can make confident decisions.

The first step is to identify where the opportunities for growth are in your business and your industry. Maybe your competitors are missing a service you could provide. Maybe technology could save you time and costs. Once you know where the opportunities are, the next step is mapping what you and your team need to do to take advantage of them and preparing for the challenges you’ll face along the way.

At First Class Accounts Ovens & Murray, we help business owners spot these opportunities by giving them accurate numbers and reports you can rely on and implementing apps to create efficiencies.

Practical tips to guide your business growth

Here are some practical tips to get you thinking about growth in 2025:

Do an audit to document your growth over time

Take a look at your financials, payroll records, and cash flow forecasts to see how your business has changed. Analysing this information will help you identify what’s working, what isn’t, and where the gaps are. This is where reliable bookkeeping and reporting make all the difference.

Put a one-page plan together 

Keep it simple. Write down your key objectives for the next 12 months and list the specific steps needed to achieve them. Identify who will be responsible for each task. Having your plan in writing keeps everyone accountable and focused.

Set key performance indicators (KPIs) 

Choose a handful of numbers that matter most, such as gross margin, debtor days, or payroll accuracy. Revisit these regularly to make sure you’re on track. With tools like Xero and add-on apps, you can automate reporting so your KPIs are always at your fingertips.

First Class Accounts Ovens & Murray can help you build this plan, set up the right systems, and provide clear reporting so you know how you’re tracking at any point in time.

Step back to get the right perspective

As a business owner, it’s tempting to try and do everything yourself. But that often leads to being stuck in the daily grind, leaving no time to think about the bigger picture. 

Taking a step back and getting perspective is critical.

Working with trusted bookkeepers like First Class Accounts Ovens & Murray means you don’t have to do it all alone. We can take care of the bookkeeping, payroll, and reporting, while also giving you the numbers and advice you need to build a realistic business plan.

Turning growth into opportunity

Business growth often feels overwhelming, but with the right plan, systems, and support, it can be exciting and rewarding. When your cash flow is managed, your payroll is accurate, and your bookkeeping is under control, you’re in a much stronger position to make confident decisions about growth.

The truth is, most small business owners don’t need to reinvent the wheel, they just need the right numbers and processes in place. With planning, the right tools, and expert support, you can scale your business to the next level and achieve your growth targets.

First Class Accounts Ovens & Murray is here to help you get started. Get in touch today to discuss how we can support your business growth journey.

Common questions about business growth planning

What is the first step in business growth planning?

Start by reviewing your financials and documenting how your business has grown over time. This helps you identify what’s working and where improvements are needed.

Why should small businesses set KPIs? 

KPIs keep your business focused on the numbers that matter most. They give you a clear way to measure progress and make informed decisions.

How can bookkeeping support business growth? 

Accurate bookkeeping provides the data you need to plan, track, and scale with confidence. It ensures you know your numbers and can act on them.

Six reasons to look at your financial reports

Taking time each month to review your financial reports is no longer optional, it’s essential for every business owner. 

With rising costs, stricter compliance requirements, and increased pressure on cash flow, having clear visibility over your numbers is one of the best tools you have to keep your business stable and growing.

If you don’t set aside time for this, it’s easy to miss early warning signs that could affect your ability to pay staff, suppliers, or even yourself.

Why reports matter

Many business owners avoid reports because they’re time-poor or they feel the numbers don’t make sense. 

That’s where having a reliable bookkeeper like First Class Accounts Ovens & Murray can make all the difference. We not only prepare the reports but also help you understand them. 

Here are six reasons why reviewing your financial reports regularly matters more than ever in 2025.

Which reports to look at

At a bare minimum, and depending on the complexity of your business, you should be looking at the following:

Profit and Loss (P&L)

As the name suggests, your P&L tells you how your business is performing over a period of time, such as a month or a financial year. In broad terms it shows the revenue that your business has generated, less the expenses for that same period. In other words, it shows how profitable your business is.

Tip: Compare this month with the same month last year and check gross margin movements. Small swings often point to pricing or cost issues that are easy to fix early.

Balance Sheet

The Balance Sheet shows the value of the business’s Assets, Liabilities and Equity.

Assets include things like money in bank accounts, Plant and Equipment, Accounts Receivable balances

Liabilities include things like Bank loans and credit cards, Accounts Payable, and Hire Purchase balances

Equity is the difference between your Assets and your Liabilities and includes Retained Earnings and Owner Funds Introduced

Tip: Lenders still assess funding applications against clean, current Balance Sheets. Keeping this reconciled monthly can make finance conversations faster. 

Accounts Receivable Ageing Report

This shows how much money is still owed to the business as at a certain date in time, and is usually segmented as to how overdue they are, or sometimes by how far past the invoice date they are. Generally, you will have Current, 30, 60 and 90 days columns.

Tip: Late payments remain a pressure point for many SMEs. Monitor 30+ day slippage and act early.

Accounts Payable Ageing Report

This report shows who the business owes money to as at a certain date in time and, like the Accounts Receivable Ageing report, is usually segmented by overdue period.

Tip: Review upcoming supplier, payroll and ATO obligations together so you can schedule payments with confidence. For payroll reporting, ensure your STP setup remains compliant.

So, why bother? Six reasons

1. Understand your business better

By looking at your Profit and Loss report monthly you will get a good picture of how your business is performing month by month and it will give you a better understanding of what makes up your profit.

It can be helpful to compare periods, or to look at a month by month P&L, so you can clearly see on one page the revenue and expenses month by month. This will help to identify trends in your data and may also highlight anomalies in coding or categorising.

First Class Accounts Ovens & Murray can walk you through your monthly reports in plain English, helping you understand your numbers so you can make informed decisions with confidence.

2. Accurate information for lending purposes

If you are applying for a loan or an overdraft, the bank or financial institution will look closely at both your Profit and Loss report and the Balance Sheet as a lot can be learned about a business by looking at these reports together.

We keep your accounts reconciled and reports up to date so you can provide lenders with accurate information whenever you need it.

3. Get paid quicker and reduce bad debts

By looking at your Accounts Receivable Aged Summary each month you can follow up with overdue accounts promptly which often results in getting paid quicker. 

The longer an overdue amount is left unpaid the higher the risk of it not being paid at all, so it is important to keep on top of this.

We can help set up automated reminders and receivables tools through trusted partner apps, so you get paid faster and improve your cash flow.

4. Better relationships with your suppliers

Assuming you are entering your supplier bills into your accounting software (recommended for most businesses to get an accurate profitability figure) your Aged Payables report will alert you to any unpaid or overdue amounts.

Supplier relationships are an important aspect of your business and paying on time is crucial to maintaining those relationships.

Our accurate reporting and scheduling support ensures supplier invoices and employee wages are paid on time, protecting relationships and trust.

5. Better cash flow

Having an accurate understanding of how much money the business is owed, and how much money the business owes, can help with cash flow planning to ensure that there is enough money when needed. 

Additionally, understanding the trends of your business, its profitability drivers, its expenses, etc., can help to plan sales and marketing campaigns so that the revenue keeps coming in.

We can prepare rolling cash flow forecasts, showing exactly what’s coming in and going out, and when. You’ll always know if you can meet payroll, super, and ATO deadlines.

6. Better decision making

Your financial reports tell the story of your business and it’s important that you understand the story that they are telling you. 

The better you understand what’s going on in your business the stronger position you will be in to make better business decisions that affect the profitability of your business and its financial viability.

Our team doesn’t just produce reports, we work with you to interpret them and guide decisions about growth, pricing, and planning.

What’s next?

If you would like to know which reports are relevant to your business, and you want to better understand what’s going on in your business, then book a time with us to go through them with you.

Your business success is important to us and we are here to help you. If you’d like hands-on support setting up monthly reporting, commentary and cash flow forecasting, book a session with First Class Accounts Ovens & Murray. We will tailor a simple reporting pack for your business.

Quick FAQs

Which financial reports should I review monthly?

Profit and Loss, Balance Sheet, Aged Receivables and Aged Payables. These four give you a clear view of profit and cash flow.

How do financial reports help cash flow?

They show what is due in and out, and when. Pair them with a forecast to plan staff, super and ATO payments.

Do I need a bookkeeper for this?

A registered BAS agent or bookkeeper ensures your reports are accurate and compliant, and can add plain-English commentary so decisions are easier. First Class Accounts Ovens & Murray can help.

How to Cut Costs and Increase Prices Without Losing Customers

Many small and medium businesses are facing tighter margins in 2025 due to rising costs, higher interest rates, and ongoing supply chain pressures. 

The more prepared you are to manage these challenges, the better placed your business will be to maintain profitability and stability.

Managing expenses in today’s environment

Managing expenses is always important, no matter the stage of your business. 

With inflation and wage pressures continuing into 2025, many business owners are reviewing how they can reduce unnecessary spending while still investing in areas that help them grow. 

At the same time, you may need to consider whether your prices still reflect the true cost of doing business. Getting this balance right can make a real difference to your cash flow and profitability.

Cash flow and systems

Cash flow is still one of the biggest challenges for small businesses. When money isn’t coming in consistently, it helps to look at both your costs and your systems. 

An inefficient process can be just as costly as an unnecessary expense. 

• Are your invoices going out on time? 

• Are supplier payments managed in a way that balances loyalty with cash flow needs?

• Do you have visibility of what’s coming in and what’s going out in the next three to six months?

If getting clients to pay on time is one of your challenges, check out our blog 6 Secrets to Getting Prompt Payment for practical tips to improve your cash flow.

Additionally, these are all areas where the right bookkeeping support can make a difference. At First Class Accounts Ovens & Murray, we work with you to put systems in place that give you a clear picture of your finances so you can make better decisions with confidence.

Smart ways to get your costs under control

Start with a cost control audit

Identify your biggest cost centres and review how you manage them. 

Payroll errors, subscription bloat, and poor stock management are common drains on business resources. As your bookkeeper we can help you review these costs regularly, so nothing slips through unnoticed.

Be aware of the bigger picture

Cutting costs too deeply can harm your business in the long run. 

Instead, track costs consistently and look for smarter ways to operate. Automating repetitive tasks, such as payroll and bank reconciliations, reduces errors and saves valuable time. 

Our team at First Class Accounts Ovens & Murray can recommend the right apps to streamline your processes and reduce waste.

Involve your team

Your team are often the first to notice inefficiencies. Bringing them into the conversation about cost management can uncover practical ideas. 

If you’re updating systems or introducing new software, make sure staff are trained and supported. We often work with businesses to not only implement new apps but also provide the training needed so staff feel confident using them.

Benchmark your business

Comparing costs with similar businesses in your industry can highlight areas for improvement. 

For example, if competitors are managing inventory with less overhead, it may be worth exploring the tools or processes they use. 

At First Class Accounts Ovens & Murray, we regularly work with clients across different industries and can provide insights into what’s working well for businesses like yours.

Seek advice

Even if you have a good sense of your cost issues, a fresh set of eyes can help. 

Talking with your bookkeeper or accountant can highlight areas you may not have considered. At First Class Accounts Ovens & Murray, we help you identify where efficiencies can be gained and ensure you’re meeting all compliance requirements while staying on top of cash flow. 

If you’d like support to review your costs, get in touch with us today.

How can I increase prices without losing customers?

Raising prices is never easy, but sometimes it’s necessary to reflect rising costs and keep your business sustainable. 

In 2025, many industries are facing price increases due to supply chain challenges, higher wages, and increased compliance costs. 

The key is clear, honest communication. Customers value transparency and are more likely to stay loyal if they understand why changes are being made.

• Update your website, social media, and any online booking systems to reflect pricing changes. Explain the reasons behind them clearly and professionally. A short post or FAQ update can go a long way in maintaining trust.

• Send an email or newsletter to your clients and suppliers, giving them notice of the change. Where possible, provide advance warning so they can adjust budgets or expectations.

• If you’re meeting clients face-to-face, let them know about pricing changes upfront. Failing to do so can damage trust and may even breach Fair Trading requirements. Make sure your staff are also aware and confident in explaining the changes when asked.

• Focus on customer experience. Train your staff to explain changes positively and professionally, reinforcing the value your business provides. A strong customer relationship often matters more than the price point itself.

• If you’re concerned about losing customers, consider phasing in increases gradually. This approach can ease the transition and give customers time to adapt. You may also want to offer additional value, such as improved service or bundled packages, to help justify the change.

Ready to make better business decisions?

If you’re unsure whether to cut costs, raise prices, or do both, we can help. 

At First Class Accounts Ovens & Murray, we work alongside you to review your numbers, streamline your processes, and provide real-world advice so you can make confident business decisions. 

Contact us today to book a chat about your next steps.

Frequently asked questions about cutting costs and raising prices

Q: What’s the best way to reduce business costs in 2025?
A: Start with a cost control audit, automate repetitive tasks, and review subscriptions or overheads. Bookkeepers can help track costs and identify savings.

Q: How do I raise prices without losing customers?
A: Be transparent, communicate changes clearly across all channels, give advance notice, and reinforce the value you provide to customers.

Q: Why is cash flow management important for small businesses?
A: Poor cash flow is one of the main reasons small businesses struggle. Effective cash flow planning ensures bills, wages, and suppliers are paid on time.