Optimising Your Financial Management for Business Success

Keeping on top of your finances is a critical part of keeping your business on track. But are you doing everything you can to optimise your financial management?

In this series, we have identified six ways to optimise your business, and will look in depth at each of those options, starting with the benefits of automation for your business. 

Now, let’s see how you can take better control over your financial numbers. 

Having the right numbers at your fingertips

One of the biggest causes of business failure is poor cashflow and a lack of capital. Having enough money to cover your expenses, pay your workforce and invest in growth is what separates the successful businesses and those that fall by the wayside.

But what can you do to improve your cash position and keep yourself in the driving seat when it comes to managing the financial side of the business?

Here are five simple things you can to get more proactive with your finances:

Embrace financial technology and cloud accounting

Make sure you’re using cloud-accounting solutions like Xero, with integrated bank feeds, expense tracking, simple invoicing and a real-time view of your numbers. You can also use the advanced reporting features to get deep insights into financial performance.Use financial metrics and KPIs to monitor performance

First Class Accounts Ovens & Murray specialises in setting up and managing cloud accounting solutions, ensuring your financial data is accurate, accessible, and working efficiently for your business. Whether you need assistance with system setup, training, or ongoing support, we ensure your cloud accounting platform works to its full potential.

Develop a framework of financial key performance indicators (KPIs) including gross profit margins, operating expenses, customer acquisition costs and revenue growth rates. By tracking these metrics, you can gauge your performance, spot any financial threats and make well-informed decisions about your financial management. 

Tracking financial performance is critical, but understanding what your numbers are telling you is just as important. Our management accounting services provide in-depth financial reporting and analysis, helping you stay on top of business performance and make data-driven decisions with confidence.

Forecast your cashflow position and potential challenges

Use the latest cashflow forecasting tools, like Futrli or Calxa to track your expected cash inflows and outflows. These projections give you an overview of your cash position for the months ahead, allowing you to top up your cash as required. It’s also sensible to build up some meaningful cash reserves, so you have capital behind you when cashflow gets tight.

Our team at First Class Accounts Ovens & Murray can help you implement the appropriate forecasting app for your business, and develop cashflow forecasts and budgeting strategies, so you always have a clear picture of your financial future. With proper planning, you can avoid cash shortfalls and be prepared for seasonal fluctuations in income.

Work on your aged debt and debtor management

It’s important that customers pay on time and that your payment terms are clear. Use your accounting software to send out automated reminders and have structured follow-up procedures in place for overdue payments. It’s also a good idea to offer early payment incentives and to nurture strong customer relationships to minimise your aged debt and improve cashflow.

Get strategic with your working capital and access to finance

Having a viable level of working capital in the business is a must. Explore the various financing options for boosting your capital. This can include business lines of credit, invoice financing or term loans to, all of which help to increase funding and raise the company’s capital. 

Beyond external financing, optimising internal financial processes can improve working capital. Our payroll and bookkeeping services ensure financial transactions, employee wages, and supplier payments are processed efficiently, keeping your business running smoothly.

Talk to us about ways to improve your digital transformation

There have never been more tools to help you manage your finances. By embracing the best in financial and accounting tools, you give yourself (and your finance team) the superpowers to become cashflow positive, with capital behind you to drive your business to new heights. 

If you’re looking to upgrade your financial management, talk to First Class Accounts Ovens & Murray about how we can help. Whether it’s bookkeeping, payroll, cashflow forecasting, or financial reporting, our team ensures you have the right processes in place to keep your finances under control.

The benefits of automation for businesses in Albury Wodonga

Tech-savvy businesses are taking big strides in making software, AI and automation work for their enterprise. Going digital could be one of the smartest moves you make.

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of.

Let’s explore the benefits of automation for businesses in Albury Wodonga and beyond - and how embracing the latest software tools helps you optimise your business.

Going Digital and Putting Tech at the Heart of Your Business

Cloud-based solutions and AI-driven tools are the foundation stones of a modern, digital-ready business. You might have legacy systems and operational processes that you know inside out, but if you’re not in touch with the latest tech this could be a major competitive disadvantage.

Why are digital solutions so important for a streamlined and productive business?

Let’s take a look at five important ways that tech can change the way you work:

Move Your Infrastructure to the Cloud

Being able to connect to your business systems from anywhere with WiFi is a major advantage. Switching to Google Workspace or Microsoft 365 helps you collaborate remotely, share documents in real-time, and centralise all your data storage and management. Cloud platforms are also cheaper to run, always run the latest software versions, and scale with the business as you grow.

At First Class Accounts Ovens & Murray, we can help you transition to cloud-based accounting systems like Xero, ensuring a smooth setup and integration with your existing processes. Our team offers ongoing support, training, and troubleshooting so you can make the most of your cloud infrastructure.

Automate Your Routine Tasks with AI

Repetitive tasks are an important part of your operational processes, but they eat into your time and productivity. Automating these repetitive administrative tasks turns you into a more streamlined and efficient business. AI chatbots can manage first-level customer service tasks, ChatGPT can speed up your content marketing, and tools like Zapier can be used to automate a multitude of different processes and operational tasks in the business.

We specialise in streamlining bookkeeping and payroll processes, integrating tools like Dext to automate receipt and invoice data collection. This frees up your time and ensures financial accuracy without manual effort.

Switch to SaaS for Your Financial Management

Software-as-a-Service (SaaS) financial platforms, like Xero, will transform the way you manage your finances and accounting. All your sales, transactions, and expenses are managed in the cloud, giving you instant access to your numbers. You also have detailed reporting and automated metrics available to you. This is vital for making data-driven decisions.

We’ll help you set up and customise your SaaS financial platform to suit your specific business needs. Our team takes care of everything from initial setup to ongoing reporting, ensuring your financial data is accurate and accessible in real-time. We also handle your BAS and compliance requirements, so nothing is missed.

Analyse Your Business Data

Financial data isn’t the only data you should be analysing. Using platforms like Power BI, Google Analytics, and specialist industry analytics software helps you understand your customers’ behavior, optimise your marketing strategies, predict the performance of your manufacturing processes, or manage your inventory in smarter (and cheaper) ways.

Our team can help you monitor and interpret financial performance data through regular management reports and dashboards. These insights give you the tools to make strategic decisions with confidence, improving profitability and cash flow.

Get Your Cybersecurity Up to Scratch

With so many systems now in the digital realm, watertight cybersecurity is a must. This means having strict encryption tech in place, training your people in good cybersecurity practices, and making sure you have complete control of your various in-house and customer data sources.

Talk to Us About Ways to Improve Your Digital Transformation

Switching to digital systems and SaaS tools doesn’t happen overnight. This is a gradual process of bringing the latest tech on board and learning how to get the most value from the software.

What value can automation bring to your business?

Automation has the capacity to revolutionise your efficiency and productivity. But how many of the automation features that are available to you are actually being used?

Could you be getting more value by building automated processes into your operational framework?

Removing the manual workload to streamline your processes

There’s a very simple mantra when it comes to making the most of automation

If there’s a manual task in your business that’s taking up time, automate it now!

The more time you and your team spend on low-level administration, data-entry and form-filling, the less time you have available for actually running your business.

With your software tools maximised, your automated processes can be chugging along in the background, doing the heavy lifting and freeing up your time to focus on client service, sales and strategy etc.

So, which elements of your everyday operations could you be automating? And which apps and software solutions can help you to achieve your automation goals?

Here are some areas where automation and smart systems can really help to add value

Automated bookkeeping and digitisation of paperwork

Apps like Dext (formerly Receipt Bank) and Lightyear offer you the opportunity to automate your bookkeeping and record-keeping. These solutions let you snap a photo of a receipt or invoice, digitise the contents and then automatically create an expense claim or bill in your accounting system. There’s no keying in and the whole process is synced with your choice of cloud accounting platform.

First Class Accounts Ovens & Murray can assist in setting up and managing these tools, ensuring your automated bookkeeping runs seamlessly.

Automated employee expenses

Apps like Weel (formerly DiviPay) give you automated control over your employee expenses. Using either virtual or physical credit cards, your staff can pay for expenses and payments are then automatically synced with your main accounting platform.

That means no late expenses claims, no need for petty cash and no wasted time keying in the receipts. All employee expenses can be tracked, measured and paid, with the whole expenses process automated from start to finish.

First Class Accounts Ovens & Murray can implement these tools for you and manage the processes to keep your records accurate and timely.

Automated payment collection from your customers

With payment gateways like Stripe and GoCardless you can automate your cash collection. By using a modern payment gateway, you make it easier for clients to pay their bills. 

But you also automate the actual cash collection and bank reconciliation process too. Money can be instantly paid to your main business account and all the transactional data pulled across to your accounting platform. That means less admin, and faster payments too.

Talk to us at First Class Accounts Ovens & Murray about implementing these gateways to smooth your cash collection process.

Automated marketing and social media posts

Digital marketing is key to finding customers and growing your business. You can automate a large chunk of your marketing work. These solutions let you create automated emails, target specific customer audiences and track your return on investment (ROI) in forensic detail.

Where to Begin with Automation?

Automation is about making your business work smarter, not harder. With tools like Dext, Lightyear, Weel, Stripe, and GoCardless, you’re equipped to streamline key areas, reduce admin time, and focus on what truly matters.

First Class Accounts Ovens & Murray is here to help you integrate these systems seamlessly into your operations. Reach out to learn more about optimising your automation journey for efficiency and cost savings.

Talk to us about understanding the different App options to help you automate your business.

How to use forecasts and scenario-planning

For centuries, accounting was all about reviewing historic information – but that only told you about the past, not what was going to happen in the future.

If you’re only looking back at past periods and historic numbers, that limits the insights you can achieve into your business. With a backward-looking ideology, it becomes difficult to plan, run through different scenarios or understand the path of the business.

Forecasting changes this. With the right data analysis and forecasting tools, you can project sales, cash, revenue and profits into the future – and get in control of your business.

At First Class Accounts Ovens & Murray, we understand that your business is dynamic, constantly evolving, and influenced by countless factors. We specialise in implementing forecasting apps, such as Futrli, that allow you to see beyond the numbers and into the future of your business. 

Our bookkeeping and app implementation expertise helps ensure that you’re using up-to-date, accurate data when forecasting, giving you confidence in the decisions you make.

A forward-looking view of your business journey

Forecasting switches the focus of your financial management. By moving to a forward-looking view of your business journey, you can see further down the road – and that helps to spot the opportunities and avoid the common business pitfalls.

By collaborating closely with you, our team at First Class Accounts Ovens and Murray can implement Futurli, or alternative forecasting apps to help you analyse trends, identify patterns, and anticipate challenges ahead of time. Our goal is to provide you with a clearer picture of what’s coming, so you can focus on making strategic decisions to grow your business. Whether it's sales, cash flow, or profit forecasting, our team is here to help you take charge of the future.

Forecasting adds value by:

Highlighting the data patterns

A forecasting tool takes your historic data and projects it forward in time. This helps you and your advisers to spot the patterns, trends, gaps and opportunities, revealing the true ‘story’ behind your business accounts. For example, forecasting may reveal a predicted seasonal slump in the next quarter, allowing you to plan ahead and proactively take action to minimise any negative impact.

Giving you a future view of your business

Instinctively, business owners will look back at prior periods to assess performance. There’s value to reviewing your historic actuals, of course, but using forecasting helps you to look forward, rather than just backwards. Forecasting is the satnav, showing you the road ahead, rather than the rear-view mirror showing you the road you’ve already travelled.

At First Class Accounts Ovens and Murray we make it easy to access this future view by integrating apps that generate future financial projections with just a few clicks.  This gives you a clear understanding of what’s next for your business, enabling you to allocate resources more effectively, plan for growth, and avoid potential pitfalls. 

Helping you scenario-plan

With a financial model of your key drivers, combined with accurate forecasting, you can quick answer your burning ‘What if…?’ questions.

Forecasting lets you run different scenarios, with different drivers, to see how business decisions may pan out over time. If option B performs better than option A, that’s invaluable information when defining your next strategic move.

Making informed, evidence-based decisions

Having ‘the full picture’ of combined historic numbers, forecasts and longer-term projections aides your business decision-making. Forecasting gives you solid evidence on which to base your strategy, and helps to red flag any threats that are looming on the horizon – giving you the best possible information to keep your executive team informed and on the ball.

We believe in making decisions based on evidence, not guesswork. That’s why implementing the appropriate apps can provide you with the data you need to inform your strategies. We ensure that your forecasts are based on accurate, up-to-date financial information, helping you make better decisions. Whether it's managing cash flow or planning for future growth, we give you the tools to act with confidence.

A deeper relationship with your accountant

Forecasting also helps us to get a far more granular view of your business. This helps to spot potential areas of performance improvement, and to give you the best possible strategic advice, all backed up by solid, empirical data and management information.

Take Control of Your Future with Forecasting

If you want to get in control of the destiny of your company, come and talk to us. Forecasting helps you highlight your future threats and opportunities – and create a proactive strategy to improve the performance of your business.

At First Class Accounts Ovens & Murray, we not only manage your bookkeeping but also help you implement powerful forecasting tools like Futrli. By connecting this app with your Xero platform, we can give you clear insights into what lies ahead. 

Our goal is to help you plan for the future, whether that involves managing cash flow, preparing for growth, or navigating uncertain markets. Whether you’re looking to grow your business, manage cash flow more effectively, or simply get a better sense of what’s coming, we provide the tools and insights you need to succeed.

Talk to us today to learn more about how forecasting can benefit your business and set you on the path to future success.

Successful App Migration - A Case Study

How ENZED Albury Transitioned from Fishbowl to CIN7 with First Class Accounts Ovens & Murray.

Having the right applications (apps) implemented in your business can significantly enhance efficiency, productivity, and overall operational success. 

Cloud-based apps, in particular, offer unparalleled accessibility and real-time data management, making them invaluable tools. 

Migrating to a more advanced app can address existing system pain points and streamline processes, allowing businesses to operate more smoothly and effectively. 

ENZED Albury recognised these benefits and embarked on a journey to transition their inventory management system from Fishbowl to CIN7, leveraging the expertise of First Class Accounts Ovens & Murray to ensure a seamless migration.

On July 1, ENZED Albury successfully migrated their inventory management system. While the 'go live' date was crucial, the preparation and planning that preceded this transition were key to its success.

Why Move from Fishbowl to CIN7?

ENZED Albury's decision to migrate to CIN7 was driven by the need for a cloud-based solution that could support both their retail store and mobile Hose Doctors. The main advantages of CIN7 included:

• Anywhere, Anytime Access: This allows staff to review inventory and complete customer invoicing from any location.
• Seamless Payment Methods: Onsite payments are now more straightforward and efficient.

How First Class Accounts Supported ENZED Albury

First Class Accounts Ovens & Murray played a significant role in ensuring the success of this app migration. Here's how we supported ENZED Albury:

Understanding Pain Points with Fishbowl

We began by identifying the issues with Fishbowl, understanding what wasn't working, and pinpointing areas for improvement. This was essential to ensure that CIN7 would address all of ENZED's needs.

Scoping the Requirements of the New System

We worked closely with ENZED Albury to outline the requirements for their new inventory management system. Key requirements included:

• Multiple Warehouse Locations: The ability to manage inventory across different locations.
• Bill of Materials for Assembled Products and Kits: This was crucial for their product management.
• Integration with Their Barcoding System: Ensuring smooth and efficient inventory tracking.
• Easy Access for Hose Doctors: Allowing mobile staff to access the system effortlessly.
• Integration with Xero: Seamless integration with their existing accounting software.

Data Import from Fishbowl to CIN7

We handled the import of all data from Fishbowl to CIN7, ensuring that real-time stock quantities were transferred accurately by June 30.

Training and Support

To ensure a smooth transition, we provided comprehensive training for key staff before the migration. Additionally, we offered support to all staff during the first week of operating with CIN7, addressing any issues and ensuring everyone was comfortable with the new system.

Development of Custom Reports

We developed specific reports to meet ENZED Albury's needs, such as:

• Hose Doctor Commission Calculations: Ensuring accurate and timely commission payments.
• Franchise Reporting Requirements: Meeting all reporting needs for franchise operations.

More Than Just Bookkeeping

At First Class Accounts Ovens & Murray, we pride ourselves on offering more than just bookkeeping services. Our mission is to provide comprehensive solutions, including selecting and implementing addon apps that enhance business operations. The successful migration of ENZED Albury to CIN7 is a testament to our commitment to supporting our clients through significant changes.

The Importance of App Migration

App migration, particularly for inventory management systems, can transform the way a business operates. By moving to a cloud-based system like CIN7, businesses can enjoy greater flexibility, efficiency, and accuracy. The benefits of such a transition include:

• Improved Accessibility: Staff can access the system from anywhere, at any time.
• Enhanced Efficiency: Streamlined processes and seamless integrations reduce manual work and errors.
• Better Data Management: Real-time data updates ensure that inventory levels are always accurate.

Could Your Business Benefit from an App Migration?

If you know a business struggling with its current systems or looking to upgrade to a more efficient solution, we can help. Our experience with ENZED Albury's migration to CIN7 shows how a successful app migration can significantly improve business operations.

Get in touch with First Class Accounts Ovens & Murray to discuss how we can support your business in achieving a successful app migration. Whether it's inventory management, accounting software, or other business applications, we are here to help you transition seamlessly and efficiently.

Supercharge Your Business: Proven Strategies for Success

Maintaining momentum and driving growth can be challenging. However, with the right strategies in place, you can supercharge your business and achieve remarkable results. 

Here are ten practical tips to help you navigate each business quarter with purpose, vision, and the courage to elevate your business to new heights.

1. Use Technology

Embrace technology to streamline administrative tasks, enhance communication, and improve reporting and accountability. Utilise the best apps to reduce paperwork and automate processes where possible.

Research and implement software solutions that cater to your specific business needs, such as project management tools, CRM systems, and accounting software. Stay updated with technological advancements and continually seek ways to integrate them into your operations.

At First Class Accounts Ovens & Murray and Busy01 Consulting, we can help your business by integrating the most effective apps tailored to your needs. 

2. Eliminate Distractions

Time is the most precious resource for any business. Many owners find themselves bogged down by distractions and focusing on non-essential tasks. To combat this, be decisive. Reduce standard meeting times, cut down on unnecessary administrative tasks, and delegate whenever possible. By doing so, you'll create more time to focus on what truly matters.

Implementing productivity tools like time-tracking apps can help you identify and eliminate time-wasting activities. Additionally, consider setting specific times for checking emails and notifications to avoid constant interruptions. Creating a daily or weekly priority list can also keep you on track and ensure that you're focusing on high-impact tasks.

3. Say Goodbye to Bad Customers

Some customers may drain your resources without providing significant value in return. If feasible, identify and phase out ten time-wasters, late payers, or troublesome clients. This will not only relieve stress but also allow you to allocate your resources more effectively.

Conduct a customer analysis to identify which clients are profitable and which ones are not. Use metrics such as customer lifetime value (CLV) and customer acquisition cost (CAC) to make informed decisions. By focusing on high-value customers, you can improve your overall profitability and customer satisfaction.

4. Invest More

With the time and mental space gained from the first two steps, allocate resources—time, key personnel, and money—toward strategic initiatives. Passionately redeploy these resources to drive significant improvements in your business.

Consider investing in employee training and development programs to enhance their skills and productivity. Explore opportunities for upgrading your equipment or expanding your product line to meet market demands. These investments can lead to long-term growth and a competitive edge.

5. Get a Plan

Operating without a plan is like embarking on a journey without a map. Develop a robust planning process, create a comprehensive business plan, and ensure its execution.

Include measurable goals and timelines in your plan to track progress effectively. Regularly review and adjust your plan based on market changes and business performance. Incorporate contingency plans to address potential risks and uncertainties.

6. Reconfigure

Don’t let unmotivated or incompatible employees hold you back. If someone isn't a good fit, consider parting ways to free up their future and make room for someone who aligns better with your business goals.

Implement regular performance reviews and provide constructive feedback to help employees improve. Offer opportunities for skill development and career advancement to retain top talent. A positive and motivated team can significantly impact your business success.

7. Value Add

Avoid stagnation by focusing on activities that add value. Aim to make a meaningful impact through your work, ensuring that it brings real value and significance to your clients.

Engage with your customers to understand their needs and preferences. Develop new products or services that address their pain points and exceed their expectations. Consistently delivering value can lead to increased customer loyalty and referrals.

8. Be Different

Stand out from the competition by positioning yourself as unique. Attract ambitious, growing, and engaged clients and employees by breaking the mould.

Identify your unique selling propositions (USPs) and highlight them in your marketing efforts. Foster a culture of innovation and encourage your team to think creatively. Differentiate yourself through exceptional customer service and a strong brand identity.

9. Deploy Marketing

Develop a straightforward marketing plan to enhance your reach and market penetration. Dedicate a percentage of your revenue to marketing efforts and ensure online engagement is a core component.

Leverage digital marketing strategies such as SEO, social media marketing, and email campaigns to reach a broader audience. Monitor and analyse your marketing performance to identify areas for improvement and maximise your return on investment.

10. Ask for Referrals

Actively seek out referral relationships to attract high-quality customers. Networking and word-of-mouth can be powerful tools in driving business growth.

Establish a referral program that rewards customers for referring new clients. Build strong relationships with complementary businesses and explore partnership opportunities. Regularly request feedback from your clients to ensure their satisfaction and encourage referrals.

Supercharge your business

By implementing these ten tips, you can supercharge your business and achieve sustainable growth. Stay focused, be proactive, and continuously seek ways to improve and innovate.

Ready to take your business to the next level? 

At First Class Accounts Ovens & Murray, we provide tailored bookkeeping, payroll and advisory services to help you implement these strategies effectively. Contact us today to learn how we can support your journey to success and supercharge your business!

Digging deeper into cloud accounting

If you’re managing a small business, the chances are that you’re using one of the current crop of cloud accounting platforms. Whether your chosen software is Xero, QuickBooks or MYOB, these online accounting tools are now the standard for business accounting.

But are you exploring the full benefits of your cloud system?

The basic benefits of running your finances in the cloud

Not so long ago, business owners were reliant on paper ledgers and manual accounts to understand their financial performance and cashflow position. Thankfully, accounting technology has moved on in leaps and bounds in the past two decades.

The average business owner will almost certainly be using some form of cloud accounting to manage their finances. And the advantages of the cloud don’t just lie in the convenience and easy access of being able to do your bookkeeping in the online space.

Whatever cloud platform you’re using, you get:

A simple, straightforward way to record all your transactions

Every sale, purchase and expense is recorded in your cloud accounting software, with some of this record-keeping process even happening automatically, using tools like Dext Prepare.

A real-time view of your finances

Instead of your accounts being weeks, or even months out of date (as in previous decades), you now have an almost instantaneous view of your profit and loss (P&L), cashflow position and expenses.

An easy way to collaborate with your advisers

It couldn’t be easier to invite your bookkeeper, accountant, tax adviser or business coach into your accounts. In the cloud, you can all access the same numbers and have one point of truth for all your financial metrics.

Going beyond the basics of your cloud accounting platform

Managing your bookkeeping and accounts with cloud accounting software gets the job done. But the reality is that you could be doing so much more besides. If you’re just using your cloud accounting to do the accounts, you may just be scratching the surface of the potential value.

Here are just a few of the deeper benefits:

A growing ecosystem of add-on apps

Most of the big players in the accounting space have sizable app stores, where you can choose from hundreds of different ‘add-on apps’ and integrations. These apps add different functionality to your basic accounting system, allowing you to add automated bookkeeping like Auto Entry, debtor chasing with Chaser or an expenses management app like Expensify.

Extensive forecasting and scenario-planning

There are plenty of sophisticated forecasting tools that integrate with your cloud accounting. Tools like Spotlight Reporting, Float, and Fathom all allow you to extrapolate your cash numbers forward in time. And because these forecasts and projections are based on your own historic and real-time data, you can be sure that they’re based on solid information that’s a sound basis for your future planning, cash management and business decision-making.

Job management and industry specific apps

A helping hand with your operations and project management is always going to be welcome. Most app stores will have a wide selection of industry specific apps, that help you manage the operations in your specific business sector. This might be Tradify for tradies and contractors, Re-Leased for property managers, or Dentally for dental practices.

A fully integrated tech stack to manage your whole business

By picking and choosing the most helpful and relevant apps from your platform’s ecosystem, you can quickly build up an entire tech stack that becomes the operational heart of your business.

Whatever your industry, you can create a bespoke business system that does far more than just keeping your bookkeeping in check. With an evolving tech stack, you’re ready to streamline and automate each process and operation, so you end up with a lithe and agile business that’s ready to scale as your business prospers.

Talk to us about maximising your business tech stack

Getting your accounts and compliance done and dusted in the cloud is a great start. But we’d advise digging a little deeper into your cloud accounting platform to really get the best value.

We’ll help you find the most useful apps to add to your tech stack. We’ll also help you get integrated, automated and connected – putting you in complete control of your business.

Get in touch today.

Keeping debt low through proactive credit control. 

Having a large amount of debt in your business is bad for cashflow, weakens your overall financial health and brings down your credit score as a business.

So when customers don’t pay on time, that ‘aged debt’ is bad news for your finances. Aged debt can begin to stack up, adding to your liabilities and reducing the health of your overall balance sheet.

The good news is that there are ways to tackle late payment head-on.

Get effective with your credit control

Being proactive with your credit control procedures and debt management helps you speed up payment, reduce your debtor days and rein in your overall debt as a business

To improve the efficiency of your credit control, these strategies help speed up payment processes, reduce debtor days, and maintain a healthier financial status for your business.

Make your payment terms clear

The foundation of effective credit control is clear communication about payment terms. Ensure that your payment conditions are explicitly stated on all invoices. Additionally, incorporate a detailed credit control policy into the terms and conditions your customers agree to. This clarity helps prevent misunderstandings and sets clear expectations from the start.

Run regular debtor reports

Regular reviews of your debtor situation are vital. Run frequent reports to identify which invoices are overdue and which customers are consistently late in payments. Understanding the pattern of late payments allows you to prioritise debt collection efforts effectively.

Be proactive in chasing late payment

Being passive about debt collection is a common pitfall, however it's important to not be shy about asking a customer to pay their bill. Adopt a proactive approach by regularly contacting customers with overdue payments. Set up reminders for yourself to chase late payments, ensuring you are persistent but respectful in your communication.

Automate your credit control tasks 

Technology can significantly streamline your credit control processes. Many cloud accounting platforms offer built-in tools or integrations specifically designed for automated credit control. These systems can automatically send reminders to customers as soon as an invoice becomes overdue, reducing the manual effort required and ensuring timely follow-ups.

Leveraging technology for better credit control

The use of technology in managing credit control cannot be overstated. Automated systems not only save time but also reduce the chance of errors and omissions that can occur with manual processes. These tools ensure that all customers receive consistent communication and that no overdue invoice slips through the cracks.

If late payment and aged debt is weighing heavily on your balance sheet, we’ll help you implement the appropriate apps that support the automated systems, debtor reports and credit control processes needed to reduce debt.

Get in touch to improve your credit control.