Should I focus on profits or cash flow in 2025?

Turning a profit is an essential part of running any successful business. But in today’s economy, where costs are rising and margins are under pressure, focusing only on profits can be risky. 

Without reliable cash flow, even profitable businesses can quickly run into trouble. 

The real answer is balance: you need both healthy profits and steady, predictable cash flow if you want to build a stable, long-term business.

Why cash flow matters

Cash flow is the foundation that keeps your business moving. Without a consistent and predictable flow of money into the business, you can’t cover overheads, pay employees, meet supplier invoices, or manage ATO obligations such as GST, PAYG and super. 

For many business owners, cash flow is what keeps them awake at night because when cash is tight, stability is at risk.

What’s needed in 2025 is a strong focus on cash flow management alongside strategies to drive profitability. 

This combination ensures you have enough cash in the bank to meet commitments today, while still building long-term profit for growth.

Financial management challenges

Keeping on top of your finances isn’t easy, especially with the ongoing pressures of 2025. 

Compliance requirements continue to evolve, payroll accuracy matters more than ever, and operating costs still need close attention. 

Many small business owners also find the technical language of accounting confusing, which makes it harder to track performance and plan ahead. This is where expert bookkeeping support from First Class Accounts Ovens & Murray becomes invaluable.

Understanding your finances

If you want to stay in control of your financial future, you need to understand how cash flow management works. In 2025, many industries are still feeling the effects of inflation and supply chain challenges, and consumer spending remains cautious. These pressures make cash flow forecasting and planning more important than ever. Having clarity around what’s coming in, what’s going out, and when it happens gives you the confidence to make smarter business decisions.

Key things to understand about your finances

Profit is a by-product of a sustainable business

Every business owner wants to see profits, but profitability alone doesn’t guarantee long-term success. 

A company can look profitable on paper, yet still struggle to pay staff or suppliers on time. What really matters is sustainability: consistent revenues backed by a clear view of your cash position.

Cash flow keeps your business running

Revenue is important, but without cash available to cover wages, rent, superannuation and ATO payments, your business can’t function. This is why business owners are often told “cash is king”. Because it determines whether you can continue trading day-to-day. 

At First Class Accounts Ovens & Murray, we work with business owners to manage inflows and outflows so they always know where they stand.

Know your costs and overheads

The other side of cash flow is managing expenses. 

In an ideal world, inflows exceed outflows. In practice, costs creep. 

Regularly review your cost base, overheads and supplier arrangements. Use the right tools to get real-time visibility. For example, Xero connects bank feeds and provides dashboards that make it easier to spot trends early. 

Add-ons like Dext (data capture), ApprovalMax (approvals) and Calxa (reporting and cash flow forecasting) can further strengthen your processes and insights.

Actively manage your spending

Small changes can make a big difference. 

Negotiating better supplier terms, switching to more efficient business apps, or automating manual processes can all ease pressure on your cash flow. 

First Class Accounts Ovens & Murray are business app specialists helping you identify and implement the right tools for your business, saving you time and money.

Look for sensible ways to increase revenue

Boosting revenue is another lever to improve cash flow. 

This might mean running targeted sales campaigns, expanding your service offering, or improving pricing strategies. When paired with reliable bookkeeping and clear reporting, you’ll be able to see exactly how increased revenue translates into improved cash flow.

Keep cash flowing, and profits will follow

With strong cash flow, your business rests on solid financial foundations. You’ll have the resources to pay staff, meet obligations, and reinvest in growth. This stability makes profitability easier to achieve and sustain.

How First Class Accounts Ovens & Murray helps

Whether you’re starting out or have been in business for years, First Class Accounts Ovens & Murray can help you strengthen your cash flow position. 

We focus on five areas that keep your finances practical and on track:

• Cash flow confidence: Forecasts, calendars and simple dashboards so you know what’s due and when.

• Payroll, super and people payments: Accurate, compliant payroll with Single Touch Payroll, leave, entitlements and super handled correctly.

• Business app advisory and implementation: Selecting, integrating and training on tools like Xero, MYOB, QuickBooks, Dext, ApprovalMax and Calxa to streamline your processes.

• Reliable, done-for-you bookkeeping: BAS, IAS and ATO lodgements, bank reconciliations, end-of-month reporting, and catch-up work completed on time, every time.

• Real-world advice: Clear explanations of your numbers so you can make informed decisions with confidence.

It often only takes a few small changes to make a big impact. Get in touch with us today to discuss how we can help you achieve consistent cash flow and lasting profitability.

Profits or Cash flow FAQs

What’s more important: profit or cash flow?

You need both. Profit measures performance over time. Cash flow confirms you can pay bills, wages and tax on time.

Why can a profitable business still run out of money?

Profit can be tied up in debtors or stock. If cash doesn’t arrive when expenses are due, you can still face shortfalls.

How do I improve cash flow quickly?

Tighten debtor follow-up, review payment terms, schedule ATO commitments, and check subscriptions. A short forecast helps prioritise actions.

What tools help with cash flow?

Xero, and other accounting platforms, offer real-time views. Add-ons like Dext, ApprovalMax and Calxa improve accuracy, control and forecasting.

Can a bookkeeper manage payroll and ATO lodgements?

A registered BAS Agent can handle BAS, IAS and payroll obligations. First Class Accounts Ovens & Murray provides this service.

Six reasons to look at your financial reports

Taking time each month to review your financial reports is no longer optional, it’s essential for every business owner. 

With rising costs, stricter compliance requirements, and increased pressure on cash flow, having clear visibility over your numbers is one of the best tools you have to keep your business stable and growing.

If you don’t set aside time for this, it’s easy to miss early warning signs that could affect your ability to pay staff, suppliers, or even yourself.

Why reports matter

Many business owners avoid reports because they’re time-poor or they feel the numbers don’t make sense. 

That’s where having a reliable bookkeeper like First Class Accounts Ovens & Murray can make all the difference. We not only prepare the reports but also help you understand them. 

Here are six reasons why reviewing your financial reports regularly matters more than ever in 2025.

Which reports to look at

At a bare minimum, and depending on the complexity of your business, you should be looking at the following:

Profit and Loss (P&L)

As the name suggests, your P&L tells you how your business is performing over a period of time, such as a month or a financial year. In broad terms it shows the revenue that your business has generated, less the expenses for that same period. In other words, it shows how profitable your business is.

Tip: Compare this month with the same month last year and check gross margin movements. Small swings often point to pricing or cost issues that are easy to fix early.

Balance Sheet

The Balance Sheet shows the value of the business’s Assets, Liabilities and Equity.

Assets include things like money in bank accounts, Plant and Equipment, Accounts Receivable balances

Liabilities include things like Bank loans and credit cards, Accounts Payable, and Hire Purchase balances

Equity is the difference between your Assets and your Liabilities and includes Retained Earnings and Owner Funds Introduced

Tip: Lenders still assess funding applications against clean, current Balance Sheets. Keeping this reconciled monthly can make finance conversations faster. 

Accounts Receivable Ageing Report

This shows how much money is still owed to the business as at a certain date in time, and is usually segmented as to how overdue they are, or sometimes by how far past the invoice date they are. Generally, you will have Current, 30, 60 and 90 days columns.

Tip: Late payments remain a pressure point for many SMEs. Monitor 30+ day slippage and act early.

Accounts Payable Ageing Report

This report shows who the business owes money to as at a certain date in time and, like the Accounts Receivable Ageing report, is usually segmented by overdue period.

Tip: Review upcoming supplier, payroll and ATO obligations together so you can schedule payments with confidence. For payroll reporting, ensure your STP setup remains compliant.

So, why bother? Six reasons

1. Understand your business better

By looking at your Profit and Loss report monthly you will get a good picture of how your business is performing month by month and it will give you a better understanding of what makes up your profit.

It can be helpful to compare periods, or to look at a month by month P&L, so you can clearly see on one page the revenue and expenses month by month. This will help to identify trends in your data and may also highlight anomalies in coding or categorising.

First Class Accounts Ovens & Murray can walk you through your monthly reports in plain English, helping you understand your numbers so you can make informed decisions with confidence.

2. Accurate information for lending purposes

If you are applying for a loan or an overdraft, the bank or financial institution will look closely at both your Profit and Loss report and the Balance Sheet as a lot can be learned about a business by looking at these reports together.

We keep your accounts reconciled and reports up to date so you can provide lenders with accurate information whenever you need it.

3. Get paid quicker and reduce bad debts

By looking at your Accounts Receivable Aged Summary each month you can follow up with overdue accounts promptly which often results in getting paid quicker. 

The longer an overdue amount is left unpaid the higher the risk of it not being paid at all, so it is important to keep on top of this.

We can help set up automated reminders and receivables tools through trusted partner apps, so you get paid faster and improve your cash flow.

4. Better relationships with your suppliers

Assuming you are entering your supplier bills into your accounting software (recommended for most businesses to get an accurate profitability figure) your Aged Payables report will alert you to any unpaid or overdue amounts.

Supplier relationships are an important aspect of your business and paying on time is crucial to maintaining those relationships.

Our accurate reporting and scheduling support ensures supplier invoices and employee wages are paid on time, protecting relationships and trust.

5. Better cash flow

Having an accurate understanding of how much money the business is owed, and how much money the business owes, can help with cash flow planning to ensure that there is enough money when needed. 

Additionally, understanding the trends of your business, its profitability drivers, its expenses, etc., can help to plan sales and marketing campaigns so that the revenue keeps coming in.

We can prepare rolling cash flow forecasts, showing exactly what’s coming in and going out, and when. You’ll always know if you can meet payroll, super, and ATO deadlines.

6. Better decision making

Your financial reports tell the story of your business and it’s important that you understand the story that they are telling you. 

The better you understand what’s going on in your business the stronger position you will be in to make better business decisions that affect the profitability of your business and its financial viability.

Our team doesn’t just produce reports, we work with you to interpret them and guide decisions about growth, pricing, and planning.

What’s next?

If you would like to know which reports are relevant to your business, and you want to better understand what’s going on in your business, then book a time with us to go through them with you.

Your business success is important to us and we are here to help you. If you’d like hands-on support setting up monthly reporting, commentary and cash flow forecasting, book a session with First Class Accounts Ovens & Murray. We will tailor a simple reporting pack for your business.

Quick FAQs

Which financial reports should I review monthly?

Profit and Loss, Balance Sheet, Aged Receivables and Aged Payables. These four give you a clear view of profit and cash flow.

How do financial reports help cash flow?

They show what is due in and out, and when. Pair them with a forecast to plan staff, super and ATO payments.

Do I need a bookkeeper for this?

A registered BAS agent or bookkeeper ensures your reports are accurate and compliant, and can add plain-English commentary so decisions are easier. First Class Accounts Ovens & Murray can help.

How to Cut Costs and Increase Prices Without Losing Customers

Many small and medium businesses are facing tighter margins in 2025 due to rising costs, higher interest rates, and ongoing supply chain pressures. 

The more prepared you are to manage these challenges, the better placed your business will be to maintain profitability and stability.

Managing expenses in today’s environment

Managing expenses is always important, no matter the stage of your business. 

With inflation and wage pressures continuing into 2025, many business owners are reviewing how they can reduce unnecessary spending while still investing in areas that help them grow. 

At the same time, you may need to consider whether your prices still reflect the true cost of doing business. Getting this balance right can make a real difference to your cash flow and profitability.

Cash flow and systems

Cash flow is still one of the biggest challenges for small businesses. When money isn’t coming in consistently, it helps to look at both your costs and your systems. 

An inefficient process can be just as costly as an unnecessary expense. 

• Are your invoices going out on time? 

• Are supplier payments managed in a way that balances loyalty with cash flow needs?

• Do you have visibility of what’s coming in and what’s going out in the next three to six months?

If getting clients to pay on time is one of your challenges, check out our blog 6 Secrets to Getting Prompt Payment for practical tips to improve your cash flow.

Additionally, these are all areas where the right bookkeeping support can make a difference. At First Class Accounts Ovens & Murray, we work with you to put systems in place that give you a clear picture of your finances so you can make better decisions with confidence.

Smart ways to get your costs under control

Start with a cost control audit

Identify your biggest cost centres and review how you manage them. 

Payroll errors, subscription bloat, and poor stock management are common drains on business resources. As your bookkeeper we can help you review these costs regularly, so nothing slips through unnoticed.

Be aware of the bigger picture

Cutting costs too deeply can harm your business in the long run. 

Instead, track costs consistently and look for smarter ways to operate. Automating repetitive tasks, such as payroll and bank reconciliations, reduces errors and saves valuable time. 

Our team at First Class Accounts Ovens & Murray can recommend the right apps to streamline your processes and reduce waste.

Involve your team

Your team are often the first to notice inefficiencies. Bringing them into the conversation about cost management can uncover practical ideas. 

If you’re updating systems or introducing new software, make sure staff are trained and supported. We often work with businesses to not only implement new apps but also provide the training needed so staff feel confident using them.

Benchmark your business

Comparing costs with similar businesses in your industry can highlight areas for improvement. 

For example, if competitors are managing inventory with less overhead, it may be worth exploring the tools or processes they use. 

At First Class Accounts Ovens & Murray, we regularly work with clients across different industries and can provide insights into what’s working well for businesses like yours.

Seek advice

Even if you have a good sense of your cost issues, a fresh set of eyes can help. 

Talking with your bookkeeper or accountant can highlight areas you may not have considered. At First Class Accounts Ovens & Murray, we help you identify where efficiencies can be gained and ensure you’re meeting all compliance requirements while staying on top of cash flow. 

If you’d like support to review your costs, get in touch with us today.

How can I increase prices without losing customers?

Raising prices is never easy, but sometimes it’s necessary to reflect rising costs and keep your business sustainable. 

In 2025, many industries are facing price increases due to supply chain challenges, higher wages, and increased compliance costs. 

The key is clear, honest communication. Customers value transparency and are more likely to stay loyal if they understand why changes are being made.

• Update your website, social media, and any online booking systems to reflect pricing changes. Explain the reasons behind them clearly and professionally. A short post or FAQ update can go a long way in maintaining trust.

• Send an email or newsletter to your clients and suppliers, giving them notice of the change. Where possible, provide advance warning so they can adjust budgets or expectations.

• If you’re meeting clients face-to-face, let them know about pricing changes upfront. Failing to do so can damage trust and may even breach Fair Trading requirements. Make sure your staff are also aware and confident in explaining the changes when asked.

• Focus on customer experience. Train your staff to explain changes positively and professionally, reinforcing the value your business provides. A strong customer relationship often matters more than the price point itself.

• If you’re concerned about losing customers, consider phasing in increases gradually. This approach can ease the transition and give customers time to adapt. You may also want to offer additional value, such as improved service or bundled packages, to help justify the change.

Ready to make better business decisions?

If you’re unsure whether to cut costs, raise prices, or do both, we can help. 

At First Class Accounts Ovens & Murray, we work alongside you to review your numbers, streamline your processes, and provide real-world advice so you can make confident business decisions. 

Contact us today to book a chat about your next steps.

Frequently asked questions about cutting costs and raising prices

Q: What’s the best way to reduce business costs in 2025?
A: Start with a cost control audit, automate repetitive tasks, and review subscriptions or overheads. Bookkeepers can help track costs and identify savings.

Q: How do I raise prices without losing customers?
A: Be transparent, communicate changes clearly across all channels, give advance notice, and reinforce the value you provide to customers.

Q: Why is cash flow management important for small businesses?
A: Poor cash flow is one of the main reasons small businesses struggle. Effective cash flow planning ensures bills, wages, and suppliers are paid on time.

6 secrets to getting prompt payment

Late payments continue to be one of the biggest challenges for small businesses. 

In 2025, reports show businesses are still experiencing delays that impact cash flow and create unnecessary stress. If this sounds familiar, the good news is there are simple, practical steps you can take to improve how quickly you get paid.

At First Class Accounts Ovens & Murray, we know that healthy cash flow is the backbone of a successful business. Here are six secrets you can put into action right now to help get paid faster.

1. Invoice without delay

Your customer can’t pay until they receive your invoice, so don’t put it off. Send invoices as soon as work is complete or goods are delivered. Customers are most open to paying while the job is fresh in their mind, and it shows you’re organised and professional.

In 2025, many accounting systems, such as Xero, allow you to set up automated invoicing. That means invoices are created and sent without delay, removing the risk of human error or forgetfulness.

Pro tip: Automating your invoicing through the right software not only saves time but also improves cash flow consistency. Talk to us about which option best suits your business.

2. Include all the information

An invoice missing key details is one of the most common reasons payments are delayed. Always include:

• a clear description of the work or product

• the date it was delivered

• the agreed price and tax details

• purchase order numbers (if required)

• your payment terms and methods

• the due date, clearly displayed

Some clients, especially larger organisations, have very strict invoicing requirements. If your invoice doesn’t meet them, payment can be held up for weeks. By checking in advance what information they need, you reduce unnecessary delays.

Pro tip: Using bookkeeping software can help you create invoice templates that meet your customers’ requirements every time. First Class Accounts Ovens & Murray can set these up for you so you’re confident every invoice is correct.

3. Ask for prompt payment

Long payment terms are no longer the norm. Many businesses now set 7–14 day payment terms, and some industries even expect payment within 48 hours. By clearly setting your terms up front, you set the standard for how quickly clients should pay.

In 2025, with faster payment technology available, there’s little reason to offer 30-day terms unless your industry requires it. Shorter terms not only speed up cash flow but also reduce the need for chasing overdue invoices.

Pro tip: Review your payment terms today. Even shifting from 30 days to 14 days can make a big difference to your cash flow over the year.

4. Be easy to pay

Customers pay faster when the process is simple. The more payment options you offer, the easier it is for them to clear your invoice quickly. In 2025, this includes:

• credit card payments

• direct debit or bank transfer

• PayPal, Stripe, or similar payment gateways

• instant pay links embedded in invoices

When your invoice lands in their inbox with a clickable “Pay Now” button, there’s no excuse for delay.

Pro tip: Many modern accounting platforms integrate payment options directly into invoices. First Class Accounts Ovens & Murray can help set this up so your clients can pay you with one click.

5. Chase payments

Sending an invoice is just the first step. Following up is essential. Most businesses don’t mean to pay late, invoices often simply get lost or forgotten in busy workflows.

In 2025, automated reminders can help reduce the awkwardness of chasing payments. You can set polite reminder emails to go out before the due date, on the due date, and if payment is overdue. If the invoice still isn’t paid, a personal phone call is often the fastest way to resolve it.

Pro tip: First Class Accounts Ovens & Murray can set up reminder systems tailored to your clients and industry so chasing payments becomes part of your process, not an afterthought.

6. Talk to us about your invoicing system

Managing invoices and cash flow doesn’t need to be stressful or time-consuming. At First Class Accounts Ovens & Murray, we specialise in helping businesses streamline their bookkeeping processes, set up automated invoicing systems, and stay on top of payments.

If late payments are keeping you up at night, let’s fix it. 

Contact First Class Accounts Ovens & Murray today and find out how we can help you get paid faster and keep your cash flow healthy.

FAQs about getting paid faster

Q: What is the fastest way to get paid by clients?
The fastest way to get paid is to send invoices immediately, make it easy for clients to pay with multiple payment options, and set shorter payment terms such as 7–14 days.

Q: How can I reduce late payments in my business?
You can reduce late payments by automating invoicing, including all required details on invoices, sending payment reminders, and following up quickly when invoices become overdue.

Q: What payment terms should small businesses use in 2025?
Many small businesses are now using 7–14 day payment terms instead of the traditional 30 days. Shorter terms encourage prompt payment and improve cash flow.

Q: How do bookkeeping systems help with getting paid faster?
Modern bookkeeping systems like Xero, MYOB, or QuickBooks can automate invoicing, add “Pay Now” buttons to invoices, and send automatic payment reminders, making it easier for clients to pay on time.

Yes. First Class Accounts Ovens & Murray can help you set up automated invoicing and reminders tailored to your business so you get paid faster and improve your cash flow.

Establishing document systems and processes

With growth comes growing pains. Those pains can affect team morale and your margins. And often, they’re caused by inconsistent or non-existent processes.

To avoid these issues, it's essential to preempt potential friction and put systems in place that allow your business to scale smoothly. Having clearly documented processes not only boosts efficiency and consistency, but also makes it easier to delegate and onboard new team members.

At First Class Accounts Ovens & Murray, we regularly support business owners with setting up and refining their internal systems, especially those related to payroll, bookkeeping, and compliance. 

Here’s a guide to help establish practical, scalable systems in your business.

Nine steps to establish great systems

1. Identify your key systems

Start with your most critical processes. These are usually the ones that are customer-facing, rely on a single team member’s knowledge, cause repeated confusion or delay, or directly impact cash flow (like invoicing or payment follow-ups).

If there’s a task that slows everything else down or holds up your ability to get paid, document that first.

2. Develop a standardised approach to documenting your systems

Consistency is key. Processes should be documented in a way that’s clear and easy to follow. Flowcharts or diagrams are a good place to start, followed by text that explains each step in more detail.

Include checklists, templates (like welcome emails or standard replies), and simple ‘how-to’ guides for tools your team uses regularly. This ensures tasks are done the same way every time, regardless of who’s doing them.

3. Break each process down into bite-sized steps

Make sure each process is clear about:

• Who does what

• When it needs to be done

• How different team members hand tasks over to each other

Clarity prevents tasks from falling through the cracks and makes your team more confident in handling responsibilities.

4. Clearly label and store your documents

Procedures are only useful if they can be found and followed. Online storage (such as Google Drive, Microsoft SharePoint or your project management system) makes access easy and supports version control.

Make sure everything is logically named, and consider creating a shared ‘Systems’ folder where all team members can access what they need quickly.

5. Identify the best person to write each process

The person who actually performs the task should write the first version of the process, they know it best.

This doesn’t need to be a time-consuming job. Start small, with dot points or a screen recording. The business owner or manager can then review and make sure it aligns with overall expectations.

This is where external support can also be helpful. If you need help documenting financial processes, like payroll, BAS lodgements, or expense management, First Class Accounts Ovens & Murray can help you get it done properly, and fast.

6. Test the process

A new team member should be able to follow the documented steps and complete the task with minimal help.

If they can’t, then the instructions aren’t clear enough. Go back and refine it. Use plain language. Remove jargon. Think like someone who has never seen it before.

7. Train your team to follow the process

Introduce relevant procedures during team onboarding and reinforce the importance of following them.

When mistakes happen, treat them as system failures not personal ones. This approach builds trust and encourages everyone to look for better ways to do things.

8. Review and update processes regularly

Don’t set and forget. As your business evolves, so will your systems. Regular reviews, say every 6–12 months, help keep everything up to date and relevant.

Encourage your team to ‘own’ their processes and suggest improvements. They’re usually the first to notice when something’s not working. Avoid the urge to dictate, collaboration leads to better, more practical systems.

If you’re unsure how to start these reviews or want to prioritise finance-related systems, we’re here to help.

9. Look for ways to automate or streamline

Software and automation tools are more accessible than ever in 2025. The right tools can save you serious time and reduce the risk of manual error.

Whether it’s scheduling recurring invoices, automating payroll, or integrating apps with Xero, there’s often a smarter way to do things.

Need help reviewing your finance-related systems or identifying apps that will save you time and money? At First Class Accounts Ovens & Murray, we help business owners streamline, simplify, and automate the processes that matter most.

Making systems work for your business

Documented systems aren’t just for big businesses. They’re what help small businesses grow without the wheels falling off.

The good news? You don’t need to overhaul everything at once. Just start with one process, preferably one that’s causing the most pain, and build from there.

And if you need help getting your financial systems in order, First Class Accounts Ovens & Murray can work with you to review your current processes, recommend improvements, and even implement them alongside your team.

“Speed is useful only if you are running in the right direction.” - Joel Barker

We can help you review and improve your critical business processes. Get in touch!

Choosing the right apps for your business

Software technology has evolved massively in the past decade, with cloud-based apps now a fundamental part of how businesses manage both day-to-day operations and long-term growth. 

Whether it’s payroll, inventory, job management, or quoting, most business functions now have an app that promises to make life easier.

But with so many options, how do you know which apps will actually bring value to your business? How do you avoid paying for features you don’t use or adding complexity to your workflow?

The Xero app store is a good place to start, so that your apps integrate with your accounting system. 

Additionally, at First Class Accounts Ovens & Murray, we help businesses like yours find and implement the right systems. We’re not here to sell you the latest tech trend, we’re here to help you find what works for your business and industry, and then make sure it works properly.

What value can automation bring to your business?

Choosing the right apps for your business isn’t just about convenience. The real value lies in using automation to eliminate repetitive manual tasks, reduce mistakes, and give you real-time access to better data. 

This isn’t about cutting corners, it’s about improving accuracy, freeing up your time, and building reliable systems that support how your business runs.

When the right apps are connected properly, information flows where it needs to go. 

You’re not chasing receipts, entering the same data in multiple places, or scrambling for figures when you need them most. You’ve got access to accurate, timely information that helps you make better business decisions, without the stress.

Choosing the right apps

Before jumping into the Xero app store, take a step back. Understanding what your business needs right now, and where you’re heading, will help guide your decisions and make sure you’re investing in tools that support your goals.

Start by thinking about the main areas of your business. 

If you’re in construction, for example, you might need job tracking, scheduling, quoting, and inventory management. If you run a retail store, POS integration, stock management, and customer loyalty tools could be your priorities. And if you’re offering professional services, you may need tools for project tracking, timesheets, client communication, and document storage.

Once you know where the gaps or inefficiencies are, it’s easier to assess what kind of technology will actually solve those problems.

Xero-connected apps make things easier

One of the best places to start is the Xero app store. All apps listed there connect directly with Xero using their open API. This means data from your chosen apps, like invoices, timesheets, or stock levels, can feed directly into Xero without needing to be manually entered or imported.

This kind of seamless integration not only reduces errors but also improves the quality of your reporting. Your numbers are more accurate, your cashflow forecasting is more realistic, and your compliance reporting is more straightforward.

Whether you’re adding one new app or building a full app stack, choosing tools that are designed to work with Xero will save you time and headaches later.

Find ways to reduce manual admin

A key sign that automation could help is if you’re still doing repetitive admin tasks by hand. That could be entering timesheets manually, reconciling paper receipts, or copying data between spreadsheets.

Apps like Dext Prepare (formerly Receipt Bank) let you photograph receipts or email them in, automatically reading and coding them into Xero. Payroll systems can automate payslips, superannuation, and leave entitlements. Job tracking apps can capture time, link it to client invoices, and sync with your accounting software.

Automating these kinds of tasks helps you focus on work that adds real value — whether that’s looking after your team, servicing customers, or planning your next step.

Do your research

Not all apps are created equal, and not every app will suit your business. Before committing, spend time reading independent reviews, talking to people in your industry, and checking whether the app has been around long enough to be stable and supported.

It’s also worth trying free trials or demo accounts so you can test how the app works in practice. If you can, involve your team in this part of the process too. They’ll be the ones using the tools daily, so their input matters.

Look for apps that are intuitive and easy to use. If the layout is clunky or the learning curve is too steep, your team may avoid using it, or use it incorrectly, which defeats the purpose.

Just as importantly, make sure there’s real support behind the app. Live chat, video walkthroughs, and a decent help centre make a huge difference when you need help fast.

We help you choose the right apps and make them work

At First Class Accounts Ovens & Murray, we do more than reconcile your books or lodge your BAS. We work with you to understand how your business operates and where the pain points are, then we help you choose and implement the apps that make those problems disappear.

We know which apps work well in your industry, and we only recommend tools that are tried and tested. We also make sure they’re set up properly, connected to your accounting software, and working the way they should be.

If you’re not sure where to start, or if your current systems aren’t cutting it anymore, let’s chat. We can help you streamline your operations, save time, reduce stress, and get better data to support your decision-making.

Ready to improve your systems?

Choosing the right apps for your business doesn’t need to be overwhelming. With the right advice and support, you can automate the parts of your business that are slowing you down and free yourself up to focus on what matters most.

Get in touch with First Class Accounts Ovens & Murray and let’s talk about how we can make your business more efficient, accurate, and scalable, with the right tools, connected the right way.

The true cost of a new employee in 2025

Bringing on another pair of hands?

It can be a big decision to commit to having a new member on the team, but the right person will bring in the skills you need to grow the business and give you more time to achieve your goals, even if that’s to spend more time with your family.

In 2025, hiring someone new is about more than just paying a wage. With rising superannuation rates, more complex compliance requirements, and tight labour market conditions, it’s important to understand the true cost of employing someone before you make the leap.

Before you advertise the role

Spend some time to understand what skills you need in your business to move forward or to strengthen your position in the market. Think about whether your needs are short-term or long-term. Will this person be taking work off your plate so you can focus elsewhere? Or are they bringing in skills that currently don’t exist in the business?

You may decide that the skill gap could be met by training existing staff who have capacity or would be open to a change in job description. Promoting from within can sometimes be more cost-effective and improve staff retention, especially if your existing team already understands how your business runs.

If you're confident you need to hire externally, that’s when it’s time to define the role more clearly.

If the role is new

Decide whether you need a full-time or part-time employee, and what sort of experience or qualifications the ideal candidate would have. Be realistic about your budget, but also think about what’s non-negotiable for the role.

If they need training when they start, consider who will run this and how that will impact timings. Will a team member need to step back from their usual workload to get the new person up to speed? Will it affect productivity in the short term? These are practical questions to answer before you bring someone on board.

A structured onboarding and training plan will help the new hire settle in quickly, and help you get the most value from them in the long run.

Create a job description

This will help you when it’s time to assess candidates. A good job description should cover the key responsibilities, reporting structure, necessary qualifications, and the type of person who would succeed in the role.

Try to avoid too many acronyms and internal jargon that won’t make sense to people outside your company. You want the right people to understand the opportunity and see themselves in it. Being clear about your expectations also helps reduce the chance of misunderstandings down the track.

Your job description is also a great tool for performance reviews and staff development once the person is in the role.

Understand the true cost

Finally, you’ll want to understand the true cost of adding another staff member. This is often where business owners get caught out. It’s not just about salary.

Start with average industry salary rates, and then work out the fixed and discretionary costs involved. These include:

• Superannuation: As of July 2025, the super rate is 12%. This is on top of base salary.
• Leave entitlements: Annual leave, sick leave, and potentially long service leave depending on the employment arrangement.
• Payroll tax: You may need to register for payroll tax depending on your total wage bill and location.
• Workers compensation insurance: A legal requirement in every state and territory.
• Fringe Benefit Tax (FBT): If you offer benefits like car parking or gym memberships, this could apply.
• Recruitment costs: Include the time spent writing ads, reviewing applications, interviewing, and any fees for recruitment agencies.
• Training and onboarding: Whether internal or external, training takes time and resources.
• Equipment and overheads: Don’t forget software licenses, desks, phones, uniforms, or tools of trade.

All of this contributes to the real cost of hiring. Having a clear picture helps you budget properly and avoid cash flow issues later on.

At First Class Accounts Ovens & Murray, we regularly help clients work through these numbers to see whether a hire is viable. We can also forecast the cash flow impact over the next 6 to 12 months, so you can hire with confidence.

Getting payroll and compliance right

Once you’ve made the decision to hire, getting the back-end admin right is just as important. You’ll need to:

• Set up Single Touch Payroll (STP) correctly
• Make timely super payments
• Record leave accruals accurately
• Report PAYG withholding
• Keep your payroll records compliant

Payroll is one of the most sensitive parts of your business. Getting it wrong damages trust and can lead to fines and penalties. Our payroll service gives you peace of mind. We make sure your team gets paid on time, correctly, and in line with the rules.

Bringing it all together

Employing someone new to help take your business forward is an exciting step. But it’s one that should be taken with all the facts in hand.

If you're about to hire your first team member or growing your existing team, talk to us at First Class Accounts Ovens & Murray.

We’ll help make sure your finances, systems, and paperwork are in order before you hire, and that you understand the true cost of bringing someone new into the business.

Get in touch to see how we can help.

What’s in the forecast?

When you’re heading out for a fishing trip or a hike, you check the weather forecast first. It’s common sense. You want to know what’s coming so you’re prepared.

It’s the same with running your business.

Cashflow is your weather. And your business forecast tells you what’s ahead, sunshine or storms, based on the direction you’re heading.

But unlike the weather, if your business forecast is looking grim, you can change it. You can adjust the sails, shift course, or even rework your entire route. That’s the real value of forecasting. It gives you time to act.

What your business forecast will tell you

A good forecast isn’t just a guess. It’s a tool that pulls together your sales pipeline, expenses, planned investments, and obligations to give you a clear picture of what’s coming.

It can help you:

1. Know if you’ve got enough sales in the pipeline to hit your profit targets

Your sales forecast is more than just a list of potential deals. It’s about tracking what’s likely to convert, when, and how that stacks up against your goals. If you’re falling short, your forecast gives you time to ramp up marketing, re-engage leads, or rethink your offer.

2. Check if your margins are where they need to be

It’s not just about what you sell, it’s what you keep. Are your costs creeping up? Is pricing aligned with the value you’re delivering? Your forecast helps you assess whether your margin supports your profitability targets.

3. Spot if you need to review pricing or production processes

Are you undercharging? Is it taking too long to deliver your service or produce your goods? Forecasting highlights gaps in revenue versus effort, helping you make data-driven decisions about pricing or process improvements.

4. See if your business is running efficiently

Forecasting isn't just about revenue. It can help you assess how much you’re spending to earn that revenue. Are admin or overhead costs blowing out? Is it time to automate or outsource? Forecasting helps pinpoint where efficiency gains could be made.

5. Identify opportunities to reduce costs

Looking at your forecasted outgoings across the year helps you identify recurring expenses that can be reduced, renegotiated, or removed altogether. You’ll see where you’re overspending and where smarter choices can be made.

6. Decide if you should invest more to get a better return

Sometimes spending more is the right move. Whether it's hiring staff, upgrading tools, or investing in marketing, your forecast shows whether that investment is likely to pay off, and how soon. It helps take the guesswork out of big decisions.

7. Know how much to set aside for tax

Surprise tax bills can crush your cash flow. Your forecast should include projected tax liabilities, so you’re not caught off guard. Planning ahead means avoiding panic when it comes time to pay the ATO.

8. Understand how much you can draw from the business

It’s tempting to pull more from the business when sales are high, but will that leave you short next month? A cashflow forecast helps you make informed decisions about your drawings so you’re not undermining your business’s financial health.

9. Plan your debt repayments

Whether it’s loans, credit cards, or equipment finance, your forecast helps you plan repayments without hurting cashflow. You’ll know what you can afford, when you can afford it, and how to manage it without stress.

10. Make sure you’re meeting bank and lender requirements

If you’ve got finance in place, your lender may have covenants or minimum financial thresholds you need to meet. A forecast helps ensure you stay compliant and avoid breaching any conditions – which could impact your funding.

Forecasting helps you take control

The biggest difference between a business forecast and a weather forecast is control.

You can’t stop a storm, but if your business is heading for a rough patch, you can take action. You can boost your sales efforts, reduce expenses, adjust staffing levels, delay non-essential spending, or seek funding in advance.

Your forecast doesn’t just tell you what’s coming. It gives you the power to prepare, adjust and keep things steady.

That’s why a forecast should never be a one-off document that sits in a drawer. It should be a living tool, reviewed regularly (ideally monthly) alongside your actual performance, to make sure you're still on track.

Don’t wait to get soaked – check your forecast now

Running a business without a forecast is like heading out on the water without checking the radar.

At First Class Accounts Ovens & Murray, we build easy-to-understand cashflow forecasts tailored to your business. We help you break it down, so you know what to expect, and what to do if things change.

Need help forecasting? We can set up your budget, map out expected income and expenses, and even run ‘what if’ scenarios so you’re better prepared for anything that comes your way.

We’ll also help you interpret the numbers, spot risks, and identify opportunities, all in plain language, with support when you need it.

Talk to First Class Accounts Ovens & Murray about getting your forecast sorted for 2025-26.

We’ll help you take control of your cashflow, reduce stress, and make confident decisions for the year ahead.

“Planning is bringing the future into the present so that you can do something about it now.” – Alan Lakein

We’re here to help you every step of the way. Get in touch. Let’s make 2025-26 your most prepared year yet.