small business Archives - Page 7 of 9 - BUSY01 and First Class Accounts Ovens and Murray

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New employee welcomed by business team

The true cost of a new employee

The true cost of a new employee

Bringing on another pair of hands?

It can be a big decision to commit to having a new member on the team but the right person will bring in the skills you need to grow the business and give you more time to achieve your goals, even if that is to spend more time with your family!

Before you advertise the role

Spend some time to understand what skills you need in your business to move forward or to strengthen your position in the market. You may decide that the skill gap could be met by training existing staff who have capacity or would be open to a change in job description.

If the role is new

Decide whether you need a full-time or part-time employee and what sort of experience or qualifications the ideal candidate would have. If they need training when they start, consider who will run this and how that will impact timings.

Create a job description

This will help you when it’s time to assess candidates. Try to avoid too many acronyms and internal jargon that won’t make sense to people outside your company.

Finally...

You’ll want to understand the true cost of adding another staff member. Start with average industry salary rates and work out the fixed and discretionary costs involved, including Fringe Benefit Tax, industry insurance and superannuation costs. Include your one off recruitment costs and overheads, as well as the cost of training and any benefits you offer, such as a car park.

The recruitment process provides you with an opportunity to diversify your workplace. And if you hire people facing barriers to employment, you may be eligible for a number of financial incentives available for businesses.

Talk to us about employing someone new.

Employing someone new to help take your business forward is an exciting step. We’ll help make sure that your finances and paperwork is in order before you hire.

Get in touch to see how we can help.

Photo of light bulb with INTEGRITY conceptual words isolated on white

Hold me accountable or else what?

Hold me accountable or else what?

Most business owners understand that the only way to ensure something gets done is to document what is expected, assign it to the right person, and set a due date. But what do you do if the task isn’t done? What are the consequences of this inaction?

Think back to your school days when you had homework... 

Maybe you were super organised and got stuck in as soon as the work was assigned, or perhaps you completed it on the school bus the morning it was due. Either way, why did you get it done? Chances are there were clear consequences set by your teacher if you didn’t complete it - a few whacks with a stick or a lunchtime detention – that’s what we call accountability and consequence.

Unfortunately, many business owners forget these lessons from school. Sure, we set the tasks and actions, assign them to people and, if we’re really good, set a due date. From there, we so often forget to hold the person to account. Very rarely is there a consequence for the person responsible for the task. The consequence for the business owner, however, is ultimately a poorer performing business.

Here’s seven rules to tighten up your accountability:

  • 1
    Ensure at the outset that everyone is clear about why the task is important.
  • 2
    Assign the task to the right person and be available to give support.
  • 3
    Be specific and crystal clear with all communication. Remember, they don’t know what they don’t know.
  • 4
    Ask them to repeat back the instructions, to ensure the message was interpreted correctly.
  • 5
    Set a realistic time-frame and provide delivery instructions and expectations.
  • 6
    Agree on consequences for inaction.
  • 7
    Have quick catch ups to check progress is on track.

Now, ask yourself…

What actions can I take to improve accountability and outcomes for my team? What changes or improvements do I need to make to my planning processes and reporting systems? And most importantly, who is the best person to hold me to account as a business owner? Accountability goes both ways, especially if you want to be an authentic and effective leader.

"Accountability is the glue that ties commitment to the result."Bob Proctor.

closing your business

Closing your business

Closing your business

Are you consider closing your business? Or have you recently sold your business?

If so, do you know what your obligations are regarding your accounts?

If you are closing your business or the business has been sold, you need to get all the data entry up to date, for the final accounts to be completed by the accountant.

This involves reconciling all the bank accounts, loan accounts and managing any outstanding invoices and bills.

You also need to ensure all your employees final pays are processed.

It’s important that your accountant has the details of everything to do with the business sale - the contract and settlement documents etc.

If this sounds like a mammoth task we can help.

As your bookkeeper, we will check if you or your accountant will be cancelling all your relevant registrations such as:

  • Cancelling company and business name through Australian Securities and Investments Commission (ASIC)
  • Notifying the Australian Taxation Office (ATO)
  • Cancelling Australian Business Number (ABN)
  • Cancelling other tax registrations such as Goods & Services Tax (GST)
  • Making GST adjustments on final activity statements
  • Lodging final tax returns
  • Looking at any insurance requirements for the business, such as run off cover (where you are insured for any legal claims that are made after you close your business)

It’s really important that registrations are not cancelled without checking with your accountant first.

Sometimes business goes bad

Sometimes things go wrong, things that can be out of your control or can’t be helped, And the sad outcome of that is that businesses can go bad.

It’s obviously a challenging time when this happens. So, it’s important to understand what is involved.

Firstly, if you’re working with a bookkeeper and accountant, they can often identify when things aren’t going and can try to help you get your affairs in order. Unfortunately, sometimes this isn’t enough, and you have to call in the Liquidators.

The liquidation process will be dependent on your business structure, there are differences in the process for sole traders and companies.

The Liquidator will most likely contact your bookkeeper and accountant to obtain access financial records. Before providing any information, your bookkeeper and accountant should check that you are actually in liquidation. There are scammers out there. This is achieved by searching your company name or CAN on ASIC.

If you are in liquidation, you should also be aware that, as a creditor, your bookkeeper and accountant will most likely only continue doing any further work for you if the Liquidator has authorised the work.

As mentioned previously, liquidation is a challenging time. Understanding what is required of you and your bookkeeper can help ease the pain a bit.

We’re here to help you, every step along the way. Get in touch!

Get on top of time wasters in your working week

Get on top of time wasters in your working week

There are 1,440 minutes in a day and each of us have the same allocated amount. Some people manage to achieve much more than others. So, how can we free up time to help lead a better business and ultimately a happier life?

The top 10 time wasters:


1. Lack of clear goals.

Planning and setting SMART goals provides clarity. SMART = Specific, Measurable, Attainable or Achievable, and most importantly Time-bound. Have your goals documented and visible.

2. A messy desk.

Desk clutter equals mind clutter. Tidy your work-space each day before you leave. Also consider how paperless you are; paper is part of the problem.

3.  Procrastination and shifting priorities.

Avoid unnecessary pick up and put down. Multitasking is a productivity myth. Plan your day carefully and stay focused; don’t deviate unless it’s really necessary.

4. Interruptions (from humans and technology).

Establish ground rules for others, and set yourself clear parameters regarding your technology distractions, e.g. turn off your email notifications and only check emails between tasks. If it’s urgent, they’ll call or tap your shoulder.

5.  Ineffective delegation (and abdication).

Responsibility and doing are not the same. Invest time in creating clear processes and empower others to do more for you. When delegating a task, responsibility still falls on you… and without a clear process, you are setting someone up to fail which will ultimately reflect poorly on you.

6. Ineffective systems.

Mistakes can usually be attributed to ineffective systems. Involve your team to get buy in and LEAN up processes where possible. Eliminate systems that don’t add value; always go back to your purpose.

7. Inability to say 'no'.

We are defined not just by what we say yes to, but what we say no to. Planning helps us to say no to things that don’t align with our purpose and goals.

8. Ineffective meetings.

Every meeting needs a purpose, an agenda and clear objectives. Stick to the agenda, document outcomes and consider which meetings could be replaced with reporting or an online planning tool (such as Trello).

9. Ineffective email use.

Think twice before playing email tennis. Ask yourself: 1.) Is the directive clear? 2.) Is the tone correct? 3.) Is it better to walk five steps to have a conversation?

10. Poor planning.

Effective planning has three key components: a one page plan (with goals, KPIs and required actions), regular reporting to ensure continuous improvement, and accountability.

What are your biggest time wasters? Identify your top 3 and take ownership and responsibility to minimise them today!

"Regretting wasted time is wasting more time." - Anon


Talk to us about how we can help you plan more effectively


Group of business people discuss building a better business.

Building a Better Business in 10 Steps

Building a Better Business in 10 Steps

What are you doing to build yourself a more successful business? There’s no magic bullet, it’s about taking small steps every day to get a bit better than the day before - it all adds up. 

You're in business

Congratulations! That takes courage and commitment. It’s not easy, and at times you might find yourself questioning why you’re even doing it, but you’re here because you had a vision. You decided being in business was a better way to achieve that vision than working for someone else. And, you’re right; you just have to work on it. Good things come to people who hustle.

Continuous development

You’re likely an expert in what you do… maybe you’re a mechanic and know the inside of a car engine like the back of your hand. Or, maybe you’re a fashion retailer who can style anyone. This doesn’t mean you’re an expert at running your business though. It’s hard taking time out of working in your business to work on it. But doing this is essential for its success.

There’s no magical overnight solution to building a more successful business. It’s about taking small steps every day to get a bit better than the day before.

So, what should you do to build yourself a more successful business?

We’ve broken it down into 10 essential steps:

  • 1
    Get clear on exactly what it is that you want
  • 2
    Be open to change and new learning
  • 3
    Define where you are now (warts and all)
  • 4
    Make a plan
  • 5
    Get your organisational structure right
  • 6
    Be a better leader
  • 7
    Be held accountable by someone independent
  • 8
    Build strong networks
  • 9
    Monitor your progress
  • 10
    Keep your well of happiness full

These are the 10 most important things you should be working on to ensure you achieve your goals. Small, incremental changes can have a massive effect on your success.

“Success isn’t overnight. It’s when every day you get a little better than the day before. It all adds up.” - Dwayne ‘The Rock’ Johnson.

We’re here to help you, every step along the way. Get in touch!

Reporting PAYGW

Reporting PAYGW correctly

Reporting PAYGW Correctly 

PAYG and claiming tax deductions

From July 1 2019, If you don’t meet PAYG withholding obligations for your workers, by not withholding tax from their payments and not reporting it to the ATO, you could lose your tax deduction.

This will apply to income tax returns lodged for the 2020 financial year and beyond.

If you withhold tax from payments to workers, you must withhold the required amount and report correctly to the ATO in order to receive a tax deduction for your business.

PAYG withholding and reporting obligations apply to payments for:

  • Salary, wages and other payments to employees
  • Directors' fees
  • Religious practitioner payments
  • Labour hire arrangements
  • Voluntary withholding arrangements
  • Payments to contractors with no ABN

Withholding rules still apply to cash payments. Similarly, for non-cash payments such as property or exchange of services, withholding rules still apply even if your worker agrees to receive a non-cash payment in place of money.

PAYGW

The payment of PAYGW to the ATO is a separate issue. The new rules are aimed at getting employers to report correctly and on time. Once you have reported an amount to the ATO, they expect payment of that obligation by the due date.

If you make an honest mistake, such as treating an employee as a contactor, you won’t be penalised. You can correct your mistake by lodging a voluntary disclosure

Talk to us

Contact us to review your PAYGW reporting obligations. 

Keeping your receipts

Keeping your receipts

Source document management

When it comes to small business compliance, source documents – bills, receipts, checks, or anything substantiating a transaction – are critical.

And collecting and managing source documents can mean a lot of administrative effort and time. Then you have to store all the documents too. Historically, source documents have been paper based, so that means a lot of office space just dedicated to paper document storage!

The good news is that bookkeepers can help small businesses to better manage source documents.

Here are a few frequently asked questions to better understand why and how bookkeepers can help. 

Who should manage source documents: the business, or the bookkeeper?

Allocating source document management to your bookkeeper means you can better manage your source documents for compliance-related reasons. This is because your bookkeeper is able to provide more accurate reconciliation. The added bonus is that this can lead to meaningful business insights.

Why are source documents important for bookkeeping?

Source documents are vital for business compliance and audit preparation. Bookkeepers keep up to date with compliance requirements and understand the types of documentation that small businesses are required to keep compliant.

Source documents are also important for improving bookkeeping quality. Having source documents readily available will not only make the reconciliation process faster, easier, and more accurate, it will also help to gather clean data. Again, that data can then be translated into business insights.

What’s the best way to collect and manage source documents?

One of the best ways to collect and manage source documents is to do so digitally. This means implementing a process and using technology to automate and digitise document management.

Using a single system and process for collecting source documents gives you a centralised document storage solution, and all your documents are readily available when you need them.

There are a number of apps and tools that can make it easy for both bookkeepers and business owners to collect and digitise documents. Mose of these will integrates with cloud storage platforms and integrate with cloud accounting packages.

Are digital documents acceptable in the event of an audit?

Yes! Many governments accept digital files as source documents in the event of an audit, including the Australia.

In the event of an audit, having all documents readily available in one place will help to make sure the audit process goes smoothly.

Talk to us about improving your source document management

If you are interested in digitising your source document management, contact us today to discuss the apps and tools available, and how we can help, 

living above the line

Living above the line

Living above the line

There are three winning behaviours and three responses that’ll sink your team.

Are you living above the line? If not, you need to get there, as it’s the easiest way to transform workplace culture and team performance.

Here’s how, using the OARBED behaviour model:

The acronym starts with OAR - when behaving above the line, one takes: 

Ownership

Accountability

Responsibility

Below the line, BED, is defined as: 

Blame

Excuse 

Deny

No matter what, reacting in these ways is below the line.

For instance, consider the likely reaction of a naughty child caught in the act. If five-year-old Bobby is caught pulling his sister’s hair, he may resort to BED behaviour:

Blame: 'She made me do it.' Excuse: 'She pushed me first.' Deny: 'I didn’t even touch her.'

Adults don’t typically pull hair, but BED behaviour could look like this in your office: Someone misses a deadline… and they blame an internet dropout; make an excuse about not having the necessary information; or deny the project was their responsibility in the first place. This behaviour alienates oneself, while hurting team performance and morale.

On the other hand, paddling with our OAR means, regardless of our initial thinking, we must take ownershipaccountability and responsibility. When we live above the line a resolution is found faster, individuals feel more supported and we’re more likely to learn from our mistakes.

OARBED has no hierarchy. 

Would your team be comfortable calling you, or anyone else, out on below the line behaviour?

Remember, thinking below and acting below are not the same. It’s human nature to dip below the line in our minds, but it’s how we act that matters. Staying in BED is easy, but paddling with your OAR is much more effective and in time the whole team will be paddling in sync. Are you living above the line???

Therefore if you would like to know more about OARBED then feel welcome to contact us.

"The best apology is changed behaviour." - Anon

five a's of change

The five A’s of change

The five A's of change

Do you want continuous improvement in your business?

Let us explain The 5 A’s of Change: Awareness, Acceptance, Action, Accountability and Acknowledgement, and how we can help you to make change stick.

  • Awareness
  • Acceptance
  • Action
  • Accountability
  • Acknowledgement

Whether it’s a new focus, a new venture or a new year, consciously recognising the process required to change can vastly improve your outcome.

The Five A's of Change breaks it down simply:

1. Awareness.

First we must be aware of what needs to change. Perhaps we want to work smarter, not harder, so we can have more family time and better financial returns.

2. Acceptance.

We have to accept that in order to work smarter we will need to do things differently. There is no magic bullet; effective planning is critical to achieving change.

3. Action.

Once we have a plan; we must actually implement it. Taking action can be simpler than imagined; one step at a time, the momentum for change will grow. But, if we don’t act, planning is pointless.

4. Accountability.

Having someone independent to hold us to account is typically a foolproof way to ensure we act. A bit like going to the gym before work… we’re more likely to show up if we’ve committed to a friend or paid for a personal trainer.

5. Acknowledgement.

Humans are habitual creatures. It takes 21 times to change a habit. By celebrating the success of taking action and forcing change, we help to reinforce that good behaviour. The reaction is a chemical one.

This powerful model is simple and effective. Consider the things in your business that you would like to change and what stage in this process you’re at. What is your next step? Whatever your current situation, empower yourself and make a commitment to real change.

"The secret of change is to focus all of your energy not on fighting the old, but on building the new." Socrates

Do you need help making change stick? Check out how we can help you with planning and accountability.

Talk to us about how we can help.