How to optimise your business: look for strategic partnerships

It’s tough making a success of your business alone. So, why not partner with other businesses to help form a strategic partnership that benefits you both?

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of. 

Read the previous series articles:

• How to optimise your business: six areas to focus on

• The benefits of automation for businesses 

• Optimising your financial management for business success 

• Build on those customer relationships

• How to optimise your business: diversify into new areas

• How to optimise your business: nurture your team and employee experience

Let’s take a look at some different options for exploring strategic partnerships.

5 ways to find your ideal strategic partner

Partnering with another company really helps you expand the reach and capabilities of your existing business. And by working with new people – and with a new audience – you also bring new ideas to the table and can begin to innovate in new spaces

Here are five ways a strategic partnership adds value:

Explore new markets

Partnering with complementary businesses gives you access to new industries, sectors and customer segments. It can be an amazing way to expand your market reach by working with a company that already has a profile in this space.

Boost your revenue streams

You can generate new revenue streams by offering joint products or services with your new business partner. You can also cross-sell to each other's customer base, or explore new distribution channels.

Having clear, accurate financial records is crucial when developing new revenue streams. Our bookkeeping services ensure you maintain accurate financial reporting, helping you track performance and profitability as you explore new business opportunities.

Reduce your costs

Working with a trusted partner means you share resources, such as marketing, logistics or technology. This makes it easier to run campaigns and reach a new audience, while also reducing costs and giving your margins a boost.

Efficient financial management is key to cost control. We provide expert bookkeeping services that help you identify cost-saving opportunities, streamline processes, and avoid unnecessary expenses.

Get more innovative

With a partner on board, you can collaborate on new ideas and develop truly innovative products. You may also be able to access their technology, infrastructure and expertise to enhance your research and development (R&D).

Improve your brand visibility

Partnering with well-established brands gets your name seen by a whole new audience. It’s a great way to enhance your brand's visibility and credibility, bringing in new customers and other potential partnerships with brands.

Talk to us about finding your perfect strategic partner

Creating a broad network of partners, supporters and new customers is an amazing way to optimise your business – and your potential to reach a whole new customer base.

Successful partnerships require strong financial foundations. Our team at First Class Accounts Ovens & Murray ensures your bookkeeping and financial reporting are accurate and up to date, giving you the confidence to pursue strategic partnerships without worrying about financial mismanagement.

Talk to us today about how we can help you establish financial clarity, streamline your processes, and set your business up for sustainable growth. We can also introduce you to other companies in our network to find your perfect collaborators.

How to optimise your business: Nurture your team and employee experience

Your people are one of the most critical elements in your business. But are you doing everything possible to provide a caring, supportive workplace that also drives the success of your business?

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of.

Read the previous series articles:

• How to optimise your business: six areas to focus on

• The benefits of automation for businesses 

• Optimising your financial management for business success 

• Build on those customer relationships

• How to optimise your business: diversify into new areas

Let’s look at ways to improve your employee experience and your connection to the team.

5 ways to improve your employee relations as an employer

Studies show that happy workers are more productive. Offering your people a working environment where they can flourish is part of being a great employer. But what are the key ways to build these employee relationships and nurture your team?

Here are five ideas for creating the best possible workplace for your employees:

Invest in your employee development

Make sure you provide opportunities for professional growth. Offer your employees access to training programs, workshops, conferences and mentorship programs. It’s a chance to enhance their skills, boost morale and make them feel truly valued as team members.

An example of this in action is First Class Accounts Ovens & Murray, which has consistently invested in the professional growth of its team through ongoing training and development opportunities. This commitment has resulted in long-term employees who feel valued, supported, and motivated to contribute to the business’s success.

Create a positive work environment

Cultivate a workplace that feels positive and supportive of your employees. Be open and transparent with your communication, listen to employee feedback and have a strong focus on employee wellbeing. This includes offering benefits, flexible work arrangements and other team perks.

Accurate payroll processing is a key part of creating a supportive environment. With First Class Accounts Ovens & Murray managing your payroll, you ensure your team gets paid accurately and on time, reducing financial stress and enhancing workplace satisfaction. Our services help you focus on creating an environment where your employees feel secure and valued.

Recognise and reward your employees

When an employee goes above and beyond, make sure it’s recognised and rewarded. You could do this through performance bonuses, employee-of-the-month programs or even extra time off in lieu. Being rewarded, and feeling truly valued, can be an amazing motivator.

Empower employees to do more

One of the best things you can do for your employees is give them autonomy. Being trusted to come up with their own solutions, processes and ideas is key to making people feel as if they own their role. Employees feel fully involved in your progress and will help you push things forward.

When you outsource your bookkeeping and payroll to First Class Accounts Ovens & Murray, you free up valuable time and headspace to empower your team. With financial tasks handled efficiently, you can focus on fostering creativity and ownership within your business.

Put wellbeing at the heart of your culture

Work can be stressful. But by paying close attention to employee wellbeing you make sure no-one gets overwhelmed or left behind. Think about running free stress-management programs, offering mental health support and checking in with every team member on a regular basis.

Strengthen your employee experience strategy with expert support

Making sure you’re a caring and supportive employer is vital to your business strategy. With a team who feel valued, nurtured and encouraged, you’ll all be happier and more productive.

First Class Accounts Ovens & Murray can help you build a solid financial foundation to support your employee experience strategy. From accurate payroll processing to efficient bookkeeping services, we help your business run smoothly so you can focus on what matters most - your people.

Talk to our team today about how we can support your employee experience strategy and keep your business running efficiently.

How to optimise your business: diversify into new areas

Being able to evolve over time is vital if you want your business to last. The market doesn’t stand still, so it’s important to explore business diversification strategies and to keep your offering fresh.

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of. 

Read the previous series articles:

• How to optimise your business: six areas to focus on
• The benefits of automation for businesses 
• Optimising your financial management for business success 
• Build on those customer relationships

This week, we’ve got some suggestions on ways to diversify your business offering.

5 ways you can diversify as a small business

You may well have a product range and a customer base that’s ticking over nicely. But customer and market needs can change very quickly. Blockbuster, for example, had a huge international business, but the invention of on-demand movies killed that business in just a few years.

If you want to bake longevity into your business, it’s crucial to keep moving and re-examining the value that you bring to your audience.

Here are five potential business diversification strategies:

1. Introduce new products or services

Expand your offerings by developing complementary products and/or services. This could mean bundling existing offerings, or creating entirely new lines to cater to existing and new customer needs.

Before making major changes, it’s essential to understand your business’s financial position. First Class Accounts Ovens & Murray can provide financial reporting and cash flow forecasting to ensure your diversification strategy is sustainable and aligns with your business goals.

2. Diversify into new sectors

It’s easy to get comfortable in your existing market niche. But you’ll find more opportunities by entering new, related or unrelated markets. This cuts your reliance on a single market, cutting down the risk of putting all your eggs in one basket. It also introduces your brand to a whole new customer audience. 

Expanding into a new sector often means dealing with different tax obligations, payroll structures, and compliance requirements. Our team at First Class Accounts Ovens & Murray can ensure your bookkeeping and payroll processes are set up correctly, helping you avoid costly mistakes.

3. Deepen your market penetration

Going deeper into your existing target market can reveal a whole new audience. Think about what you can add to make your offering more attractive. Put cross-selling and upselling strategies in place to increase the sales potential from existing and new customers and listen hard to customer feedback.

Accurate financial data is key to understanding customer trends and making informed business decisions. First Class Accounts Ovens & Murray provides real-time reporting and analytics, giving you the insights you need to refine your market penetration strategy.

4. Expand into new territories

Having a new market to sell into is a great way to boost your sales opportunities. Find an international market that has a relevant customer demographic and tailor your products and services to this new foreign audience. Bear in mind though the compliance, customs and tax requirements of going international.

5. Form strategic partnerships

Your reach and revenue potential is greater when you collaborate with other businesses. Entering into a partnership helps you offer joint products or services, leverage your partner’s customer base, or explore new distribution channels. This could be a partner in your existing market, or in a complementary market.

Support for Your Diversification Strategy

If your aim is to optimise your business, diversification is a real must. It introduces you to new sectors and audiences, increases your sales opportunities and reduces risk. First Class Accounts Ovens & Murray provides expert bookkeeping, payroll management, and financial reporting to ensure your diversification efforts are built on a solid foundation.

Talk to our team today about how we can support your business as you explore new opportunities.

How to Optimise Your Business: Build on Those Customer Relationships

Customer relationships for business growth are essential to long-term success. Loyal customers become repeat buyers, spread word of your brand, and provide a steady income stream of sales. But what can you do to build the very best relationships with your existing and future customers?

In this series, we’ll explore ways to optimise your business, including how to evolve your approach to customer relationships for business growth and create a legacy you can be proud of.

Read the previous series articles:

• How to optimise your business: six areas to focus on
• The benefits of automation for businesses 
• Optimising your financial management for business success 

Now, let’s take a look at some important ways to improve your customer relationships.

Getting to Know Your Customers Inside Out

Customers want to know that you understand them. That you recognise their needs and tailor your products and services to make their lives easier.

The closer you can get to your customers, the better. That means getting to know your audience and doing everything you can to nurture the customer relationship at each stage of the journey.

Here are five important ways to achieve this:

1. Improve Your Customer Service

Make sure your customer service is second to none. Respond quickly to customer enquiries and aim to come back with a resolution or the extra advice they need. Be welcoming, resourceful, and effective with your customer support, so customers feel like they’ve had a positive experience with your brand.

Your ability to deliver great service also relies on having smooth financial and operational processes in place. Late invoices, payroll issues, or cash flow gaps can impact your ability to respond effectively to customers. At First Class Accounts Ovens & Murray, we help businesses streamline their financial processes, ensuring cash flow stays healthy, invoices are sent on time, and employees and suppliers are paid without delays, allowing you to focus on delivering exceptional service.

2. Listen to Customer Feedback

You might think no one knows your product better than you. But the reality is that it’s the customer who drives the evolution of your offering. Regularly ask customers for feedback and ideas for improving the product. Listen, pull out the action points, and make sure you act on the feedback to create a better product.

3. Do Your Customer Research

To meet customer needs, it’s vital to know what drives them. Market research is a valuable tool, giving you both quantitative and qualitative data about the people who buy your products. By grasping your audience’s behaviours and motivators, you can tailor your product to their requirements.

Good research isn’t just about understanding customer behaviour, it’s about knowing how financial trends impact them. Analysing seasonal sales trends, revenue patterns, and purchasing behaviour can help you make informed decisions about inventory, staffing, and marketing efforts. First Class Accounts Ovens & Murray provides cash flow forecasting and financial reporting, helping you align your research with real financial insights.

4. Analyse Your Customer Data

Research can also begin at home. With today’s cloud-based sales tools and customer relationship management (CRM) software, you have a huge goldmine of customer-related data to analyse. Dive into the data to look for trends and patterns, areas for improvement, and insights into which product lines are selling (and which are underperforming).

5. Get Forensic with Your Targeting

Access to customer data makes it easier than ever to target highly specific customer groups. Online advertising helps you to zero in on specific age, location, income bracket, and interest demographics. This helps you run highly tailored and focused marketing campaigns, increasing your chances of building relationships with the best customer groups.

Strengthen Your Customer Relationships with Smarter Business Practices

If your aim is to optimise, grow, and build a better business, having a solid customer base will be integral to this goal. Evolving your approach to customer relationships really is a must.

At First Class Accounts Ovens & Murray, we do more than bookkeeping. We help you understand your financial data, improve cash flow, and streamline operations so you can focus on building stronger relationships with your customers. Whether it’s efficient payroll management, cash flow forecasting, or automated invoicing, we provide the support you need to create a business that runs smoothly.

Get in touch today to find out how we can help you optimise your business for success.

Optimising Your Financial Management for Business Success

Keeping on top of your finances is a critical part of keeping your business on track. But are you doing everything you can to optimise your financial management?

In this series, we have identified six ways to optimise your business, and will look in depth at each of those options, starting with the benefits of automation for your business. 

Now, let’s see how you can take better control over your financial numbers. 

Having the right numbers at your fingertips

One of the biggest causes of business failure is poor cashflow and a lack of capital. Having enough money to cover your expenses, pay your workforce and invest in growth is what separates the successful businesses and those that fall by the wayside.

But what can you do to improve your cash position and keep yourself in the driving seat when it comes to managing the financial side of the business?

Here are five simple things you can to get more proactive with your finances:

Embrace financial technology and cloud accounting

Make sure you’re using cloud-accounting solutions like Xero, with integrated bank feeds, expense tracking, simple invoicing and a real-time view of your numbers. You can also use the advanced reporting features to get deep insights into financial performance.Use financial metrics and KPIs to monitor performance

First Class Accounts Ovens & Murray specialises in setting up and managing cloud accounting solutions, ensuring your financial data is accurate, accessible, and working efficiently for your business. Whether you need assistance with system setup, training, or ongoing support, we ensure your cloud accounting platform works to its full potential.

Develop a framework of financial key performance indicators (KPIs) including gross profit margins, operating expenses, customer acquisition costs and revenue growth rates. By tracking these metrics, you can gauge your performance, spot any financial threats and make well-informed decisions about your financial management. 

Tracking financial performance is critical, but understanding what your numbers are telling you is just as important. Our management accounting services provide in-depth financial reporting and analysis, helping you stay on top of business performance and make data-driven decisions with confidence.

Forecast your cashflow position and potential challenges

Use the latest cashflow forecasting tools, like Futrli or Calxa to track your expected cash inflows and outflows. These projections give you an overview of your cash position for the months ahead, allowing you to top up your cash as required. It’s also sensible to build up some meaningful cash reserves, so you have capital behind you when cashflow gets tight.

Our team at First Class Accounts Ovens & Murray can help you implement the appropriate forecasting app for your business, and develop cashflow forecasts and budgeting strategies, so you always have a clear picture of your financial future. With proper planning, you can avoid cash shortfalls and be prepared for seasonal fluctuations in income.

Work on your aged debt and debtor management

It’s important that customers pay on time and that your payment terms are clear. Use your accounting software to send out automated reminders and have structured follow-up procedures in place for overdue payments. It’s also a good idea to offer early payment incentives and to nurture strong customer relationships to minimise your aged debt and improve cashflow.

Get strategic with your working capital and access to finance

Having a viable level of working capital in the business is a must. Explore the various financing options for boosting your capital. This can include business lines of credit, invoice financing or term loans to, all of which help to increase funding and raise the company’s capital. 

Beyond external financing, optimising internal financial processes can improve working capital. Our payroll and bookkeeping services ensure financial transactions, employee wages, and supplier payments are processed efficiently, keeping your business running smoothly.

Talk to us about ways to improve your digital transformation

There have never been more tools to help you manage your finances. By embracing the best in financial and accounting tools, you give yourself (and your finance team) the superpowers to become cashflow positive, with capital behind you to drive your business to new heights. 

If you’re looking to upgrade your financial management, talk to First Class Accounts Ovens & Murray about how we can help. Whether it’s bookkeeping, payroll, cashflow forecasting, or financial reporting, our team ensures you have the right processes in place to keep your finances under control.

The benefits of automation for businesses in Albury Wodonga

Tech-savvy businesses are taking big strides in making software, AI and automation work for their enterprise. Going digital could be one of the smartest moves you make.

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of.

Let’s explore the benefits of automation for businesses in Albury Wodonga and beyond - and how embracing the latest software tools helps you optimise your business.

Going Digital and Putting Tech at the Heart of Your Business

Cloud-based solutions and AI-driven tools are the foundation stones of a modern, digital-ready business. You might have legacy systems and operational processes that you know inside out, but if you’re not in touch with the latest tech this could be a major competitive disadvantage.

Why are digital solutions so important for a streamlined and productive business?

Let’s take a look at five important ways that tech can change the way you work:

Move Your Infrastructure to the Cloud

Being able to connect to your business systems from anywhere with WiFi is a major advantage. Switching to Google Workspace or Microsoft 365 helps you collaborate remotely, share documents in real-time, and centralise all your data storage and management. Cloud platforms are also cheaper to run, always run the latest software versions, and scale with the business as you grow.

At First Class Accounts Ovens & Murray, we can help you transition to cloud-based accounting systems like Xero, ensuring a smooth setup and integration with your existing processes. Our team offers ongoing support, training, and troubleshooting so you can make the most of your cloud infrastructure.

Automate Your Routine Tasks with AI

Repetitive tasks are an important part of your operational processes, but they eat into your time and productivity. Automating these repetitive administrative tasks turns you into a more streamlined and efficient business. AI chatbots can manage first-level customer service tasks, ChatGPT can speed up your content marketing, and tools like Zapier can be used to automate a multitude of different processes and operational tasks in the business.

We specialise in streamlining bookkeeping and payroll processes, integrating tools like Dext to automate receipt and invoice data collection. This frees up your time and ensures financial accuracy without manual effort.

Switch to SaaS for Your Financial Management

Software-as-a-Service (SaaS) financial platforms, like Xero, will transform the way you manage your finances and accounting. All your sales, transactions, and expenses are managed in the cloud, giving you instant access to your numbers. You also have detailed reporting and automated metrics available to you. This is vital for making data-driven decisions.

We’ll help you set up and customise your SaaS financial platform to suit your specific business needs. Our team takes care of everything from initial setup to ongoing reporting, ensuring your financial data is accurate and accessible in real-time. We also handle your BAS and compliance requirements, so nothing is missed.

Analyse Your Business Data

Financial data isn’t the only data you should be analysing. Using platforms like Power BI, Google Analytics, and specialist industry analytics software helps you understand your customers’ behavior, optimise your marketing strategies, predict the performance of your manufacturing processes, or manage your inventory in smarter (and cheaper) ways.

Our team can help you monitor and interpret financial performance data through regular management reports and dashboards. These insights give you the tools to make strategic decisions with confidence, improving profitability and cash flow.

Get Your Cybersecurity Up to Scratch

With so many systems now in the digital realm, watertight cybersecurity is a must. This means having strict encryption tech in place, training your people in good cybersecurity practices, and making sure you have complete control of your various in-house and customer data sources.

Talk to Us About Ways to Improve Your Digital Transformation

Switching to digital systems and SaaS tools doesn’t happen overnight. This is a gradual process of bringing the latest tech on board and learning how to get the most value from the software.

How to optimise your business: six areas to focus on

Things are a bit uncertain right now, but that doesn't mean your business has to stay in a holding pattern. It’s a great time to fine-tune your business model, add value, and find new opportunities for growth.

There are plenty of ways to optimise your business and take it to the next level. By exploring new opportunities and making strategic improvements, you can build a business that’s not only successful now but well into the future.

Six ways to optimise your business

Your game plan might have been to sell the business, achieve a great deal and retire on the profits. But in the current market, it’s possible you’ve had to press pause on this exit strategy.

However, instead of letting the business just tick over, why not get proactive about improving and enhancing your business model, so it’s a more profitable and viable business?

Here are six key areas to look at

1. Go digital and automate the business

Now’s the ideal time to embrace digital technologies. With the latest cloud tech, AI and automation solutions you can streamline your operations, improve your overall customer experience and boost sales. 

You can also explore e-commerce solutions, social media marketing and digital marketing.

First Class Accounts Ovens & Murray can assist with implementing cloud accounting software  and business apps that integrate seamlessly with your business processes, providing automation for invoicing, payroll, financial reporting and more. Read more about the benefits of automation for business here.

2. Get proactive with your finances

Strong financial management sets the foundations for making the business profitable. Switching to the latest cloud accounting software helps you get a handle on your cashflow, a better overview of costs and a more informed view of your overall financial position. 

Many accounting platforms will also offer integrations with other helpful business tools, such as inventory, invoicing and point-of-sale (POS) tools.

Our team at First Class Accounts Ovens & Murray can not only implement your accounting software, we can provide expert financial insights, cash flow forecasting, and budget planning to ensure you have a clear understanding of your business's financial health. Read more about optimising your financial management for business success here.

3. Build on those customer relationships

Exceptional customer experience helps to build loyalty and drive repeat business. 

This means getting granular with your customers’ needs, providing excellent customer service and listening to (and acting on) your customer feedback. It’s the best way to improve your customer service and brand. Read more about building customer relationships here.

4. Diversify into new areas

It’s easy to get stuck in a rut when it comes to your product range and industry focus. One way to shake things up is to diversify and explore new product ideas, new customer audiences and new niches.

Diversification can reveal a whole new customer demographic, not to mention additional revenue streams. Read more about diversifications strategies for businesses here.

First Class Accounts Ovens & Murray can assist with financial analysis to assess the viability of new revenue streams and ensure your diversification plans align with your financial goals. 

5. Nurture your team and employee experience

Engaged employees are the foundation of a great business. Invest in training and development to improve your team’s skills and motivation and do everything you can to build a positive work culture. 

When hiring, look to create a diverse and inclusive team of people, so you have a real melting pot of talent, ideas, skills and experience in the business.

Read more about nuturing your team here. 

6. Look for strategic partnerships

Navigating the market is far more successful when you explore the benefits of business partnerships. 

Connecting with other businesses can extend your market reach, reduce costs and allow you to share resources. You also open up your brand to a whole new customer audience, boosting sales and growth.

Talk to us about optimising your business model.

There’s no single strategy for turning around the success of your business. But looking at new ideas, markets, products and business tools can certainly add considerable value.

First Class Accounts Ovens & Murray offers tailored services to help you explore strategic opportunities and make informed decisions to drive growth.

If you’re looking to add some pizazz to your business model and operational effectiveness, drop us a line. Our team will be happy to review your current business and identify the opportunities.

Five big business challenges for 2025

‘Uncertainty’ has been the defining phrase for the first half of the 2020s. The markets are unstable, supply chains have been wobbly and finding talent has been difficult.

But as we head into 2025, and the second half of the decade, what are the major threats, opportunities and challenges that your business should focus on?

We’ve highlighted five of the big business challenges and share how we can help you and your business.

Five big business challenges for 2025 (and beyond)

However well-organised you are, there are elements in the external environment that you just can’t control. These external factors can have a serious impact on your ability to trade, grow and turn a profit. So, are you on the ball and ready to tackle them in 2025?

Let’s look at five of the external factors you should be focused on:

Climate change and sustainability

It’s an unpleasant truth, but the environment is in real trouble. As a business, there’s a growing need to demonstrate your environmental responsibility. This means developing a sustainability strategy, investing in green technologies and demonstrating your environmental commitments.

If you’re working on building a sustainability strategy, First Class Accounts Ovens & Murray can assist with identifying how your financial management processes can align with environmental goals. We can help track spending on green initiatives, create accurate reporting for sustainability investments, and ensure your accounts reflect your environmental commitments.

AI and technological disruption

Artificial intelligence (AI) and automation have changed the game in a fantastically short timeframe. Finding the value in this tech is crucial, as well as understanding its limitations. Getting your digital transformation underway will be vitally important in 2025, as will exploring how AI and automation can kickstart your productivity, boost your customer service processes and create a real competitive advantage for the company as a whole.

First Class Accounts Ovens & Murray can support your business by streamlining your financial processes with automation. From automating payroll and accounts payable to integrating cloud-based accounting software, like Xero, we ensure your financial systems are ready to scale with your technological advancements.

Skills shortage and transforming your workforce

The ongoing skills shortage, combined with the reality of an aging workforce and changing employment expectations, is a major issue. To overcome the talent challenge, you’re going to need to rethink your recruitment policy, your training and what you do to retain your key people.Things like flexible working arrangements, continuous professional development (CPD) and a great company culture are all ways to attract and maintain your top talent.

Managing workforce costs effectively is critical when addressing these challenges. First Class Accounts Ovens & Murray can provide accurate payroll management and cost reporting to help you allocate resources efficiently, allowing you to focus on creating a workplace that attracts and retains talent.

Inflation and an unstable economy

The global and local economies are not out of the woods yet. Forecasts may be looking more positive but there’s still the ever-present threat of recession, rising inflation and high interest rates. Getting granular with your financial forecasting will help, as will exploring your options for additional revenue streams, better cashflow management and ready access to business finance.

At First Class Accounts Ovens & Murray, we offer cashflow forecasting and management services. By providing timely, accurate financial reports, we help you stay ahead of economic uncertainties and make informed decisions.

Regulatory compliance and reporting

Regulatory environments are getting increasingly complex, as governments wrestle with the need for tighter structures. Regulations around your environmental reporting, workplace relations and digital privacy are all likely to get tighter over the coming years. This means allocating time and resources to understanding and implementing the relevant compliance requirements.

First Class Accounts Ovens & Murray offers expertise in financial compliance and reporting. We ensure your books meet the latest regulatory standards and provide accurate reports. By staying on top of your obligations, you can focus more on running your business and less on the stress of regulatory changes.

Talk to us about overcoming the big challenges

There’s no magic wand that can change these macro environmental and economic factors. But awareness, detailed planning and good use of forecasting can be a major boost.

Talk to our team at First Class Accounts Ovens & Murray about your concerns for the year ahead. We’ll help you understand the major external factors and what you can do to make your business more resilient.

Dealing with uncertainty – tips for business owners

Whether you’re facing changing market conditions, supply chain disruptions, or other challenges, there’s still real uncertainty for business owners. We’re trading in challenging times at present. 

And knowing what step to take next is a key worry. We know that you invest more than simply time and money into your business. It is more than a job but part of your identity.

So, how do you get more clarity around your future plans? And how do you work on the short-term future of the business, when sales, income and cash are in short supply?

Focusing your efforts in the right places

Planning the next business move is difficult at the best of times, but it’s doubly problematic when we have so little clear idea of what a post-COVID19 business world will look like.

It's difficult to plan when we don't know what will be possible. What regulations will be in place once you can begin trading? Will the market have changed dramatically? Will you be able to trade over borders and continue to be an international operation? Will you have enough cash to actually operate?

As a business owner, you’ll be continually thinking of new business-critical issues to add to this list – but the reality is that you CAN’T control all these elements. This sense of mounting uncertainty is likely to raise your stress levels and make you more anxious.

So, how do you overcome these worries and find a practical solution?

Try to focus on the things you can control:

• Identify the things that matter to the short and long-term success of the business

• Find the things you can control and over which you have some influence.

It's too overwhelming to try and work on everything at the same time. Instead, try to focus on the one thing you can achieve each day.

At First Class Accounts Ovens & Murray, we can help you identify and prioritize these elements through detailed management accounting and cashflow forecasting. These tools empower you to make informed, confident decisions, even when navigating uncertain times.

Review your overheads and costs

One way to reduce your cashflow worries is to reduce your spending. Look at your controllable overheads and see if there are ways to negotiate better terms with suppliers, cut down on expenses or pause any subscriptions.

Our team can assist by reviewing your financial data and providing insights into where savings can be made without sacrificing operational efficiency. With First Class Accounts Ovens & Murray managing your accounts, you’ll save time and gain clarity.

Talk to debtors and creditors

If you can bring down your aged debt, that will help your overall financial health. Set up automatic reminders for any overdue payments. Also, talk to any late-paying customers and agree when these debts will be paid. And talk to suppliers about extending payment terms, if possible.

First Class Accounts Ovens & Murray can streamline your debtor management process by setting up automated payment reminders using integrated apps like Xero. These tools ensure your customers receive consistent, professional reminders about outstanding invoices, helping you reduce late payments and improve cashflow.

Our expertise extends to configuring these apps to suit your business, saving you time and ensuring payments are followed up efficiently. We can also assist with tracking your accounts payable, giving you better visibility and helping you negotiate extended payment terms with suppliers when needed.

Consider alternative revenue streams 

If your current business model doesn’t work well in lockdown, are there other online services that you could diversify into? Any new revenue streams will help to bolster your income and cash position.

Update your website and marketing

Having a great online presence is vital during this crisis, when most goods and services will be purchased online. Give your website a refresh and make it easy for potential customers to find and buy your services.

Catch up with your team

Maintaining contact with your employees is vital if you’re going to nurture team spirit. The more engaged your team is, the easier it will be to embrace change together.

Reach out for tailored support

First Class Accounts Ovens & Murray offers flexible, 100% contract-based bookkeeping services. This means no interruptions due to staffing gaps—your accounts will always be managed on time, accurately, and with efficiency. By partnering with us, you can focus on growing your business while we handle the financial details.

Take control of what you can today by seeking expert advice and support. With First Class Accounts Ovens & Murray, you’ll gain access to expert bookkeeping, process improvement, and cashflow solutions to help you stay ahead, no matter the challenges.