Business Tips Archives - First Class Accounts Ovens and Murray and Busy01 Consulting

Category Archives for "Business Tips"

Two women chatting over coffee in an office kitchen, with one wearing a First Class Accounts Ovens & Murray vest, supporting a blog about business forecasting in 2025-26.

What’s in the forecast?

What’s in the forecast?

When you’re heading out for a fishing trip or a hike, you check the weather forecast first. It’s common sense. You want to know what’s coming so you’re prepared.

It’s the same with running your business.

Cashflow is your weather. And your business forecast tells you what’s ahead, sunshine or storms, based on the direction you’re heading.

But unlike the weather, if your business forecast is looking grim, you can change it. You can adjust the sails, shift course, or even rework your entire route. That’s the real value of forecasting. It gives you time to act.

What your business forecast will tell you

A good forecast isn’t just a guess. It’s a tool that pulls together your sales pipeline, expenses, planned investments, and obligations to give you a clear picture of what’s coming.

It can help you:

1. Know if you’ve got enough sales in the pipeline to hit your profit targets

Your sales forecast is more than just a list of potential deals. It’s about tracking what’s likely to convert, when, and how that stacks up against your goals. If you’re falling short, your forecast gives you time to ramp up marketing, re-engage leads, or rethink your offer.

2. Check if your margins are where they need to be

It’s not just about what you sell, it’s what you keep. Are your costs creeping up? Is pricing aligned with the value you’re delivering? Your forecast helps you assess whether your margin supports your profitability targets.

3. Spot if you need to review pricing or production processes

Are you undercharging? Is it taking too long to deliver your service or produce your goods? Forecasting highlights gaps in revenue versus effort, helping you make data-driven decisions about pricing or process improvements.

4. See if your business is running efficiently

Forecasting isn't just about revenue. It can help you assess how much you’re spending to earn that revenue. Are admin or overhead costs blowing out? Is it time to automate or outsource? Forecasting helps pinpoint where efficiency gains could be made.

5. Identify opportunities to reduce costs

Looking at your forecasted outgoings across the year helps you identify recurring expenses that can be reduced, renegotiated, or removed altogether. You’ll see where you’re overspending and where smarter choices can be made.

6. Decide if you should invest more to get a better return

Sometimes spending more is the right move. Whether it's hiring staff, upgrading tools, or investing in marketing, your forecast shows whether that investment is likely to pay off, and how soon. It helps take the guesswork out of big decisions.

7. Know how much to set aside for tax

Surprise tax bills can crush your cash flow. Your forecast should include projected tax liabilities, so you’re not caught off guard. Planning ahead means avoiding panic when it comes time to pay the ATO.

8. Understand how much you can draw from the business

It’s tempting to pull more from the business when sales are high, but will that leave you short next month? A cashflow forecast helps you make informed decisions about your drawings so you’re not undermining your business’s financial health.

9. Plan your debt repayments

Whether it’s loans, credit cards, or equipment finance, your forecast helps you plan repayments without hurting cashflow. You’ll know what you can afford, when you can afford it, and how to manage it without stress.

10. Make sure you’re meeting bank and lender requirements

If you’ve got finance in place, your lender may have covenants or minimum financial thresholds you need to meet. A forecast helps ensure you stay compliant and avoid breaching any conditions – which could impact your funding.

Forecasting helps you take control

The biggest difference between a business forecast and a weather forecast is control.

You can’t stop a storm, but if your business is heading for a rough patch, you can take action. You can boost your sales efforts, reduce expenses, adjust staffing levels, delay non-essential spending, or seek funding in advance.

Your forecast doesn’t just tell you what’s coming. It gives you the power to prepare, adjust and keep things steady.

That’s why a forecast should never be a one-off document that sits in a drawer. It should be a living tool, reviewed regularly (ideally monthly) alongside your actual performance, to make sure you're still on track.

Don’t wait to get soaked – check your forecast now

Running a business without a forecast is like heading out on the water without checking the radar.

At First Class Accounts Ovens & Murray, we build easy-to-understand cashflow forecasts tailored to your business. We help you break it down, so you know what to expect, and what to do if things change.

Need help forecasting? We can set up your budget, map out expected income and expenses, and even run ‘what if’ scenarios so you’re better prepared for anything that comes your way.

We’ll also help you interpret the numbers, spot risks, and identify opportunities, all in plain language, with support when you need it.

Talk to First Class Accounts Ovens & Murray about getting your forecast sorted for 2025-26.

We’ll help you take control of your cashflow, reduce stress, and make confident decisions for the year ahead.

“Planning is bringing the future into the present so that you can do something about it now.” – Alan Lakein

We’re here to help you every step of the way. Get in touch. Let’s make 2025-26 your most prepared year yet.

ATO Interest Deduction Changes | Albury Wodonga Bookkeepers | BAS Agents

ATO Interest Deduction changes

ATO Interest Deduction Changes 

They have gone. Here’s What That Means for You

If you’ve ever had to pay interest to the ATO, you’re not alone. Two of the most common interest charges businesses face are:

  • General Interest Charge (GIC): This kicks in when you don’t pay your tax on time.
  • Shortfall Interest Charge (SIC): This is applied when the ATO adjusts a tax return and you end up owing more.

Until now, both GIC and SIC have been tax-deductible. But that has now changed.

What ATO Interest Deductions have changed?

The Federal Government has now passed legislation to remove tax deductions for both the General Interest Charge (GIC) and the Shortfall Interest Charge (SIC), effective from 1 July this year. This means that if you’re charged interest by the ATO for late payments or amended tax assessments, you will no longer be able to claim those charges as a tax deduction.

The move aims to reduce the growing backlog of unpaid tax and encourage businesses to meet their tax obligations on time. With the change now law, it’s more important than ever to get proactive about managing tax liabilities.

What you should be doing now

If you’re carrying any unpaid tax, this is a good time to take action. 

If you currently owe the ATO, now is the time to take a close look at your position. One of the most effective ways to manage this is to review your cash flow regularly. Even short, structured monthly or quarterly meetings that look at your cash flow, profit and loss, and balance sheet will help you stay in control. That insight means you can plan for tax obligations in advance, rather than being caught off guard.

If you're carrying any unpaid ATO debt, the focus now should be on reducing the impact of these non-deductible interest charges. Although the deduction benefit is no longer available, paying down tax debt sooner can help you avoid additional interest and stay in a stronger financial position.

If paying it all isn’t possible, start by including the debt repayments in your cash flow forecast and create a plan to reduce it progressively. 

If the debt is large or feels overwhelming, it might also be worth speaking to your finance broker or advisor about potential refinancing options. Without the deductibility, ATO interest becomes expensive debt to carry.

A quick reminder

Even though the change is now law, it hasn’t stopped the ability to ask the ATO to remit interest charges. Businesses that are taking steps to get back on top of their tax obligations may still be able to negotiate a reduction in GIC or SIC. That process is staying in place, and we’ll continue to support our clients in navigating it.

Stay ahead with support that works

We understand how stressful ATO debt and unexpected interest costs can be. But you don’t have to manage these ATO Interest Deduction changes on your own. 

At First Class Accounts Ovens & Murray, we work with you to stay on top of your cash flow, set up practical plans, and reduce the stress of ATO debt.

If you’re worried about how these changes could affect your business, now’s the time to talk. We’re here to help you get in front of it.

Understanding your cashflow statement | Albury Wodonga Bookkeepers

Understanding your cashflow statement

Understanding Your Cashflow Statement

When it comes to knowing how your business is really performing, understanding your cashflow statement is a must. It shows exactly how your business has generated and used cash (and cash equivalents) over a specific period. And that gives you valuable insight into what’s going on behind the scenes.

Alongside your profit and loss statement and balance sheet, the cashflow statement rounds out the full picture of your financial position. And once you understand how to read and use it, you’ll feel more confident in your day-to-day decisions.

At First Class Accounts Ovens & Murray, we prepare clear, easy-to-follow reports for our clients, so you’re not left guessing where the cash is coming from or where it’s going.

What your cashflow statement actually shows

The cashflow statement takes information from your other reports, specifically your profit and loss statement and balance sheet, and pulls it into one place to reflect your current cash position.

The difference is that this report is presented on a cash basis, not accrual. That means it focuses on actual money in and out of the bank during the reporting period, rather than invoices issued or received. It adjusts for movements in asset and liability accounts so you can see your real-world financial activity.

If your financial reports are managed by First Class Accounts Ovens & Murray, you’ll know your cashflow data is accurate, up to date, and explained in a way that actually makes sense. We make sure you know how much cash you have available to spend, not just what’s on paper.

Breaking it down: where the money flows

Your cashflow statement is usually divided into three areas:

Operating activities cover everyday business operations. This includes income from customers, supplier payments, wages, tax, super, and regular expenses like rent and software. It’s the day-to-day engine room of your business. 

At First Class Accounts Ovens & Murray, we manage these processes for many clients, such as payroll, so your operations keep running smoothly.

Investing activities reflect money spent or earned from buying and selling things like vehicles, equipment, or other long-term assets. Security deposits and dividends received also sit here. If you’re making big investments or planning asset purchases, your cashflow report will show how they impact your bank balance.

Financing activities include things like loans, equity contributions, and repayments. If your business has borrowed money, repaid debt, or paid out dividends, those transactions are recorded in this section. 

Extra information that matters

Formal financial reports sometimes include “notes to the financial statements.” These explain unusual or significant events that affected your business but didn’t involve cash changing hands, things like asset revaluations, depreciation, or stock adjustments.

We ensure these are clearly documented if needed, especially when working alongside your accountant to prepare reports for lenders or investors.

Why it’s worth understanding

When you look at your cashflow statement, you're not just seeing a number. You’re seeing how well your business can meet its obligations, whether your operations are sustainable, and what’s possible in the short and long term.

It helps you answer questions like:

  • Can I cover my bills this month?

  • How strong is my overall cash position?

  • Are my operations generating enough cash to grow?

  • How do my income and actual cash movements compare?

Where your profit and loss shows performance over time and your balance sheet shows position at a point in time, your cashflow statement reveals the story of your financial movements and whether they’re moving in the right direction.

And if they’re not? That’s where we come in. First Class Accounts Ovens & Murray helps identify the gaps, streamline your processes, and put cashflow planning strategies in place. We also help you prepare for seasonal dips, avoid unnecessary cash crunches, and keep your team and suppliers paid on time.

Want to feel more in control of your cash?

You’re not alone. Most business owners we work with know their business is doing OK, but they’re not always sure where the money’s going, or what’s coming next.

Understanding your cashflow statement gives you back that clarity.

If you’re ready to feel more confident about your financial position and future outlook, let’s talk. First Class Accounts Ovens & Murray offers practical support that helps you get clear on your numbers, stay in control of your operations, and plan with confidence.

Understanding your balance sheet | Bookkeepers Albury Wodonga

Understanding Your Balance Sheet

Understanding Your Balance Sheet

Business owners often focus on how much money is in the bank. And fair enough, it’s an important figure. But your bank balance doesn’t tell the full story.

To really understand how your business is going, you need to look at the bigger picture. That’s where your financial reports come in. And one of the most important reports to get your head around is the balance sheet.

Let’s walk through understanding your balance sheet, what it is, what it tells you, and how it connects with the rest of your business performance.

What the balance sheet tells you

Your balance sheet, sometimes called a statement of financial position, gives a snapshot of your business’s financial position at a specific point in time. It works alongside your profit and loss and cash flow reports to show what your business owns, what it owes, and the value left over.

When your bookkeeping is accurate and up to date, your balance sheet becomes a powerful tool. At First Class Accounts Ovens & Murray, we make sure your reports are reliable, easy to access, and actually make sense, so you’re not second-guessing the numbers.

Assets – what your business owns

Assets are everything your business owns or is owed. That includes your bank accounts, unpaid customer invoices, stock, equipment, vehicles, property, and even things like intellectual property or prepaid expenses.

Some assets are more short-term, like money in the bank or invoices due to be paid soon. Others are long-term, like a company vehicle or a commercial lease bond.

If you’re using accounting software like Xero, we’ll help set things up so your assets are correctly tracked. We also work with add-ons like inventory and project management tools to make sure everything feeds cleanly into your reports, giving you a clear picture of what’s sitting on your books.

Liabilities – what your business owes

Liabilities are your unpaid bills and upcoming obligations. This includes supplier invoices you haven’t paid yet, employee wages, super, tax, loans, and even deposits from customers for work you haven’t done yet.

Keeping on top of these is vital to avoid cash flow problems and ATO penalties. That’s why we look after all your payroll processing, STP reporting, super payments, and ATO lodgements. We also help you plan ahead, so you’re not caught short when quarterly or annual obligations roll around.

Equity – what’s left over

Equity is the part of the business that belongs to you. It’s what’s left once you take away everything you owe from everything you own. It includes the money you’ve put into the business, any retained profits, and drawings or dividends.

As you grow your business and earn profit, your equity increases. If you make a loss or draw money out, it decreases. Understanding how this figure changes over time can help you track long-term progress, especially when it comes to reinvesting or planning for growth.

We take the guesswork out of these figures. Our monthly reporting and real-world advice help you understand the impact of your business decisions and make better ones going forward.

The balance sheet equation

Assets = Liabilities + Equity. That’s the core formula.

It always has to balance. If it doesn’t, there’s an error somewhere that needs to be fixed. For example, if you buy a vehicle for $80,000 using a $20,000 deposit and a $60,000 loan, your asset value goes up by $80,000, your cash decreases by $20,000, and your liabilities increase by $60,000. Both sides of the equation remain balanced. 

If your balance sheet isn’t balancing, or you’re not confident the figures are correct, we can help. Our catch-up and cleanup work gets everything sorted and reconciled, so you can trust what you’re looking at.

But it’s not your market value

It’s worth noting that the equity figure in your balance sheet doesn’t reflect the market value of your business. Your assets are recorded at their original purchase value (less depreciation if applicable), not what they’d sell for today.

That means your business might be worth more (or less) than what your balance sheet says. Market value also considers things like goodwill, customer relationships, future earnings, and brand reputation, which don’t appear on the balance sheet.

If you’re planning to sell, expand, or apply for finance, we can work with your accountant to make sure you’ve got the full picture.

Let’s make your numbers mean something

The balance sheet can be one of the most misunderstood reports in business. But once you understand how it works, and how it links in with your other reports, it becomes one of the most useful.

At First Class Accounts Ovens & Murray, we don’t expect you to be a financial expert. That’s our job. We give you accurate, consistent reporting and explain what the numbers mean, so you can feel more in control and make better decisions for your business.

If you’re looking for a bookkeeper or payroll specialist in Albury Wodonga who keeps things running behind the scenes and helps you stay across your financial position, we’re ready when you are. Get in touch.

Stratigic Business Partnerships | First Class Accounts Ovens and Murray

How to optimise your business: look for strategic partnerships

How to optimise your business: look for strategic partnerships

It’s tough making a success of your business alone. So, why not partner with other businesses to help form a strategic partnership that benefits you both?

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of. 

Read the previous series articles:

Let’s take a look at some different options for exploring strategic partnerships.

5 ways to find your ideal strategic partner

Partnering with another company really helps you expand the reach and capabilities of your existing business. And by working with new people – and with a new audience – you also bring new ideas to the table and can begin to innovate in new spaces

Here are five ways a strategic partnership adds value:

Explore new markets

Partnering with complementary businesses gives you access to new industries, sectors and customer segments. It can be an amazing way to expand your market reach by working with a company that already has a profile in this space.

Boost your revenue streams

You can generate new revenue streams by offering joint products or services with your new business partner. You can also cross-sell to each other's customer base, or explore new distribution channels.

Having clear, accurate financial records is crucial when developing new revenue streams. Our bookkeeping services ensure you maintain accurate financial reporting, helping you track performance and profitability as you explore new business opportunities.

Reduce your costs

Working with a trusted partner means you share resources, such as marketing, logistics or technology. This makes it easier to run campaigns and reach a new audience, while also reducing costs and giving your margins a boost.

Efficient financial management is key to cost control. We provide expert bookkeeping services that help you identify cost-saving opportunities, streamline processes, and avoid unnecessary expenses.

Get more innovative

With a partner on board, you can collaborate on new ideas and develop truly innovative products. You may also be able to access their technology, infrastructure and expertise to enhance your research and development (R&D).

Improve your brand visibility

Partnering with well-established brands gets your name seen by a whole new audience. It’s a great way to enhance your brand's visibility and credibility, bringing in new customers and other potential partnerships with brands.

Talk to us about finding your perfect strategic partner

Creating a broad network of partners, supporters and new customers is an amazing way to optimise your business – and your potential to reach a whole new customer base.

Successful partnerships require strong financial foundations. Our team at First Class Accounts Ovens & Murray ensures your bookkeeping and financial reporting are accurate and up to date, giving you the confidence to pursue strategic partnerships without worrying about financial mismanagement.

Talk to us today about how we can help you establish financial clarity, streamline your processes, and set your business up for sustainable growth. We can also introduce you to other companies in our network to find your perfect collaborators.

Employee experience strategy

How to optimise your business: Nurture your team and employee experience

How to optimise your business: Nurture your team and employee experience

Your people are one of the most critical elements in your business. But are you doing everything possible to provide a caring, supportive workplace that also drives the success of your business?

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of.

Read the previous series articles:

Let’s look at ways to improve your employee experience and your connection to the team.

5 ways to improve your employee relations as an employer

Studies show that happy workers are more productive. Offering your people a working environment where they can flourish is part of being a great employer. But what are the key ways to build these employee relationships and nurture your team?

Here are five ideas for creating the best possible workplace for your employees:

Invest in your employee development

Make sure you provide opportunities for professional growth. Offer your employees access to training programs, workshops, conferences and mentorship programs. It’s a chance to enhance their skills, boost morale and make them feel truly valued as team members.

An example of this in action is First Class Accounts Ovens & Murray, which has consistently invested in the professional growth of its team through ongoing training and development opportunities. This commitment has resulted in long-term employees who feel valued, supported, and motivated to contribute to the business’s success.

Create a positive work environment

Cultivate a workplace that feels positive and supportive of your employees. Be open and transparent with your communication, listen to employee feedback and have a strong focus on employee wellbeing. This includes offering benefits, flexible work arrangements and other team perks.

Accurate payroll processing is a key part of creating a supportive environment. With First Class Accounts Ovens & Murray managing your payroll, you ensure your team gets paid accurately and on time, reducing financial stress and enhancing workplace satisfaction. Our services help you focus on creating an environment where your employees feel secure and valued.

Recognise and reward your employees

When an employee goes above and beyond, make sure it’s recognised and rewarded. You could do this through performance bonuses, employee-of-the-month programs or even extra time off in lieu. Being rewarded, and feeling truly valued, can be an amazing motivator.

Empower employees to do more

One of the best things you can do for your employees is give them autonomy. Being trusted to come up with their own solutions, processes and ideas is key to making people feel as if they own their role. Employees feel fully involved in your progress and will help you push things forward.

When you outsource your bookkeeping and payroll to First Class Accounts Ovens & Murray, you free up valuable time and headspace to empower your team. With financial tasks handled efficiently, you can focus on fostering creativity and ownership within your business.

Put wellbeing at the heart of your culture

Work can be stressful. But by paying close attention to employee wellbeing you make sure no-one gets overwhelmed or left behind. Think about running free stress-management programs, offering mental health support and checking in with every team member on a regular basis.

Strengthen your employee experience strategy with expert support

Making sure you’re a caring and supportive employer is vital to your business strategy. With a team who feel valued, nurtured and encouraged, you’ll all be happier and more productive.

First Class Accounts Ovens & Murray can help you build a solid financial foundation to support your employee experience strategy. From accurate payroll processing to efficient bookkeeping services, we help your business run smoothly so you can focus on what matters most - your people.

Talk to our team today about how we can support your employee experience strategy and keep your business running efficiently.

Business diversification strategies

How to optimise your business: diversify into new areas

How to optimise your business: diversify into new areas

Being able to evolve over time is vital if you want your business to last. The market doesn’t stand still, so it’s important to explore business diversification strategies and to keep your offering fresh.

In this series, we’ll look at some key ways to optimise your business, exploring different avenues to evolve your enterprise and create a legacy you can be proud of. 

Read the previous series articles:

This week, we’ve got some suggestions on ways to diversify your business offering.

5 ways you can diversify as a small business

You may well have a product range and a customer base that’s ticking over nicely. But customer and market needs can change very quickly. Blockbuster, for example, had a huge international business, but the invention of on-demand movies killed that business in just a few years.

If you want to bake longevity into your business, it’s crucial to keep moving and re-examining the value that you bring to your audience.

Here are five potential business diversification strategies:

1. Introduce new products or services

Expand your offerings by developing complementary products and/or services. This could mean bundling existing offerings, or creating entirely new lines to cater to existing and new customer needs.

Before making major changes, it’s essential to understand your business’s financial position. First Class Accounts Ovens & Murray can provide financial reporting and cash flow forecasting to ensure your diversification strategy is sustainable and aligns with your business goals.

2. Diversify into new sectors

It’s easy to get comfortable in your existing market niche. But you’ll find more opportunities by entering new, related or unrelated markets. This cuts your reliance on a single market, cutting down the risk of putting all your eggs in one basket. It also introduces your brand to a whole new customer audience. 

Expanding into a new sector often means dealing with different tax obligations, payroll structures, and compliance requirements. Our team at First Class Accounts Ovens & Murray can ensure your bookkeeping and payroll processes are set up correctly, helping you avoid costly mistakes.

3. Deepen your market penetration

Going deeper into your existing target market can reveal a whole new audience. Think about what you can add to make your offering more attractive. Put cross-selling and upselling strategies in place to increase the sales potential from existing and new customers and listen hard to customer feedback.

Accurate financial data is key to understanding customer trends and making informed business decisions. First Class Accounts Ovens & Murray provides real-time reporting and analytics, giving you the insights you need to refine your market penetration strategy.

4. Expand into new territories

Having a new market to sell into is a great way to boost your sales opportunities. Find an international market that has a relevant customer demographic and tailor your products and services to this new foreign audience. Bear in mind though the compliance, customs and tax requirements of going international.

5. Form strategic partnerships

Your reach and revenue potential is greater when you collaborate with other businesses. Entering into a partnership helps you offer joint products or services, leverage your partner’s customer base, or explore new distribution channels. This could be a partner in your existing market, or in a complementary market.

Support for Your Diversification Strategy

If your aim is to optimise your business, diversification is a real must. It introduces you to new sectors and audiences, increases your sales opportunities and reduces risk. First Class Accounts Ovens & Murray provides expert bookkeeping, payroll management, and financial reporting to ensure your diversification efforts are built on a solid foundation.

Talk to our team today about how we can support your business as you explore new opportunities.

Customer relationships for business growth. First Class Accounts Ovens and Murray

How to Optimise Your Business: Build on Those Customer Relationships

How to Optimise Your Business: Build on Those Customer Relationships

Customer relationships for business growth are essential to long-term success. Loyal customers become repeat buyers, spread word of your brand, and provide a steady income stream of sales. But what can you do to build the very best relationships with your existing and future customers?

In this series, we’ll explore ways to optimise your business, including how to evolve your approach to customer relationships for business growth and create a legacy you can be proud of.

Read the previous series articles:

Now, let’s take a look at some important ways to improve your customer relationships.

Getting to Know Your Customers Inside Out

Customers want to know that you understand them. That you recognise their needs and tailor your products and services to make their lives easier.

The closer you can get to your customers, the better. That means getting to know your audience and doing everything you can to nurture the customer relationship at each stage of the journey.

Here are five important ways to achieve this:

1. Improve Your Customer Service

Make sure your customer service is second to none. Respond quickly to customer enquiries and aim to come back with a resolution or the extra advice they need. Be welcoming, resourceful, and effective with your customer support, so customers feel like they’ve had a positive experience with your brand.

Your ability to deliver great service also relies on having smooth financial and operational processes in place. Late invoices, payroll issues, or cash flow gaps can impact your ability to respond effectively to customers. At First Class Accounts Ovens & Murray, we help businesses streamline their financial processes, ensuring cash flow stays healthy, invoices are sent on time, and employees and suppliers are paid without delays, allowing you to focus on delivering exceptional service.

2. Listen to Customer Feedback

You might think no one knows your product better than you. But the reality is that it’s the customer who drives the evolution of your offering. Regularly ask customers for feedback and ideas for improving the product. Listen, pull out the action points, and make sure you act on the feedback to create a better product.

3. Do Your Customer Research

To meet customer needs, it’s vital to know what drives them. Market research is a valuable tool, giving you both quantitative and qualitative data about the people who buy your products. By grasping your audience’s behaviours and motivators, you can tailor your product to their requirements.

Good research isn’t just about understanding customer behaviour, it’s about knowing how financial trends impact them. Analysing seasonal sales trends, revenue patterns, and purchasing behaviour can help you make informed decisions about inventory, staffing, and marketing efforts. First Class Accounts Ovens & Murray provides cash flow forecasting and financial reporting, helping you align your research with real financial insights.

4. Analyse Your Customer Data

Research can also begin at home. With today’s cloud-based sales tools and customer relationship management (CRM) software, you have a huge goldmine of customer-related data to analyse. Dive into the data to look for trends and patterns, areas for improvement, and insights into which product lines are selling (and which are underperforming).

5. Get Forensic with Your Targeting

Access to customer data makes it easier than ever to target highly specific customer groups. Online advertising helps you to zero in on specific age, location, income bracket, and interest demographics. This helps you run highly tailored and focused marketing campaigns, increasing your chances of building relationships with the best customer groups.

Strengthen Your Customer Relationships with Smarter Business Practices

If your aim is to optimise, grow, and build a better business, having a solid customer base will be integral to this goal. Evolving your approach to customer relationships really is a must.

At First Class Accounts Ovens & Murray, we do more than bookkeeping. We help you understand your financial data, improve cash flow, and streamline operations so you can focus on building stronger relationships with your customers. Whether it’s efficient payroll management, cash flow forecasting, or automated invoicing, we provide the support you need to create a business that runs smoothly.

Get in touch today to find out how we can help you optimise your business for success.

Optimising business finances in Albury Wodonga

Optimising Your Financial Management for Business Success

Optimising Your Financial Management for Business Success

Keeping on top of your finances is a critical part of keeping your business on track. But are you doing everything you can to optimise your financial management?

In this series, we have identified six ways to optimise your business, and will look in depth at each of those options, starting with the benefits of automation for your business

Now, let’s see how you can take better control over your financial numbers. 

Having the right numbers at your fingertips

One of the biggest causes of business failure is poor cashflow and a lack of capital. Having enough money to cover your expenses, pay your workforce and invest in growth is what separates the successful businesses and those that fall by the wayside.

But what can you do to improve your cash position and keep yourself in the driving seat when it comes to managing the financial side of the business?

Here are five simple things you can to get more proactive with your finances:

Embrace financial technology and cloud accounting

Make sure you’re using cloud-accounting solutions like Xero, with integrated bank feeds, expense tracking, simple invoicing and a real-time view of your numbers. You can also use the advanced reporting features to get deep insights into financial performance.Use financial metrics and KPIs to monitor performance

First Class Accounts Ovens & Murray specialises in setting up and managing cloud accounting solutions, ensuring your financial data is accurate, accessible, and working efficiently for your business. Whether you need assistance with system setup, training, or ongoing support, we ensure your cloud accounting platform works to its full potential.

Develop a framework of financial key performance indicators (KPIs) including gross profit margins, operating expenses, customer acquisition costs and revenue growth rates. By tracking these metrics, you can gauge your performance, spot any financial threats and make well-informed decisions about your financial management. 

Tracking financial performance is critical, but understanding what your numbers are telling you is just as important. Our management accounting services provide in-depth financial reporting and analysis, helping you stay on top of business performance and make data-driven decisions with confidence.

Forecast your cashflow position and potential challenges

Use the latest cashflow forecasting tools, like Futrli or Calxa to track your expected cash inflows and outflows. These projections give you an overview of your cash position for the months ahead, allowing you to top up your cash as required. It’s also sensible to build up some meaningful cash reserves, so you have capital behind you when cashflow gets tight.

Our team at First Class Accounts Ovens & Murray can help you implement the appropriate forecasting app for your business, and develop cashflow forecasts and budgeting strategies, so you always have a clear picture of your financial future. With proper planning, you can avoid cash shortfalls and be prepared for seasonal fluctuations in income.

Work on your aged debt and debtor management

It’s important that customers pay on time and that your payment terms are clear. Use your accounting software to send out automated reminders and have structured follow-up procedures in place for overdue payments. It’s also a good idea to offer early payment incentives and to nurture strong customer relationships to minimise your aged debt and improve cashflow.

Get strategic with your working capital and access to finance

Having a viable level of working capital in the business is a must. Explore the various financing options for boosting your capital. This can include business lines of credit, invoice financing or term loans to, all of which help to increase funding and raise the company’s capital. 

Beyond external financing, optimising internal financial processes can improve working capital. Our payroll and bookkeeping services ensure financial transactions, employee wages, and supplier payments are processed efficiently, keeping your business running smoothly.

Talk to us about ways to improve your digital transformation

There have never been more tools to help you manage your finances. By embracing the best in financial and accounting tools, you give yourself (and your finance team) the superpowers to become cashflow positive, with capital behind you to drive your business to new heights. 

If you’re looking to upgrade your financial management, talk to First Class Accounts Ovens & Murray about how we can help. Whether it’s bookkeeping, payroll, cashflow forecasting, or financial reporting, our team ensures you have the right processes in place to keep your finances under control.

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