Renae Pitargue, Author at First Class Accounts Ovens and Murray and Busy01 Consulting

All Posts by Renae Pitargue

First Class Accounts Ovens & Murray team in office reviewing payroll and contractor compliance systems

Contractor or Employee

Contractor or Employee 

What Business Owners Need to Know in 2026

Should a worker be treated as a contractor or an employee?

This decision affects payroll, superannuation, tax, workers compensation and compliance. It is your responsibility as a business owner to classify each worker correctly.

In 2026, worker classification remains a focus area for the ATO and Fair Work Ombudsman. Getting it wrong can lead to back payments, penalties and unnecessary disruption to your business.

What is an employee?

An employee:

  • Works in your business and forms part of your operations
  • Has rights and entitlements under the Fair Work Act 2009
  • Has agreed duties and usually an expectation of ongoing work
  • Is covered by your workers compensation insurance
  • Must be paid superannuation guarantee
  • Is processed through payroll with PAYG withholding and Single Touch Payroll reporting

What is a contractor?

A contractor:

  • Operates their own business and usually advertises their services
  • Provides an ABN and invoices for work performed
  • Is responsible for their own insurance, equipment, licences and tax
  • Has independence and control over how and when work is performed
  • Can usually delegate work within their own business
  • May or may not be entitled to super, depending on the engagement

Understanding the multi-factor test

There is no single rule that determines whether someone is an employee or contractor.

Courts apply a multi-factor test. This means the entire working relationship is examined. No one factor is decisive.

Recent court decisions have placed greater emphasis on the written contract where it clearly reflects the working arrangement. However, if the day-to-day reality does not match the contract, that will still be considered.

Each relationship must be assessed individually.

Engaging sole traders requires extra care

Having an ABN does not automatically make someone a contractor.

Many sole traders are engaged mainly for their personal labour. If they cannot delegate work, operate under your direction, are integrated into your business and do not genuinely run an independent enterprise, they may meet the definition of an employee.

The ATO and Fair Work Ombudsman continue to monitor these arrangements closely.

Key factors to assess

When determining whether a worker is a contractor or employee, consider:

  • Is the worker engaged to produce a specific result or primarily for their labour?
  • Can they delegate or subcontract the work?
  • How much control do you exercise over how, when and where the work is performed?
  • Is the role integral to your business operations?
  • Do they advertise and perform work for other clients?
  • Who bears the risk and cost of fixing defective work?
  • Who provides tools and equipment?

No single factor is decisive. The overall relationship must be considered.

Not sure? Review early

If you are uncertain, review ATO guidance before finalising an arrangement.

It is possible to reassess an arrangement after several months if circumstances change. However, leaving a worker incorrectly classified increases risk.

If a worker does not meet the contractor definition and you do not require a permanent employee, engaging them as a casual employee is often the compliant option. This ensures super is paid correctly, PAYG is withheld through payroll and reporting obligations are met.

The cost of getting it wrong

If a worker should have been treated as an employee, your business may be liable for back payment of wages, leave entitlements, allowances and superannuation. Additional charges and penalties may apply.

Incorrect classification can also disrupt payroll records and impact cash flow planning.

How First Class Accounts Ovens & Murray can help

Worker classification affects payroll setup, super processing and compliance reporting.

At First Class Accounts Ovens & Murray, we review your arrangements, ensure payroll systems are set up correctly and confirm super obligations are handled properly.

We provide reliable, consistent support so payments are accurate and on time, and your records reflect the correct employment status.

If you are unsure about your current arrangements, contact First Class Accounts Ovens & Murray to review your workforce structure and ensure everything is set up correctly.

What is the difference between a contractor and an employee in Australia?

An employee works within your business and is entitled to super, PAYG withholding and Fair Work protections. A contractor operates their own business, invoices for services and has greater independence and control.

Can a sole trader be treated as a contractor?

Yes, but only if they genuinely operate an independent business. Having an ABN alone does not automatically make someone a contractor.


What happens if I classify a worker incorrectly?

You may be liable for back payment of wages, leave entitlements, superannuation and possible penalties.

Is it safer to hire someone as a casual employee instead of a contractor?

If a worker does not meet the contractor definition, engaging them as a casual employee is often the compliant option.

First Class Accounts Ovens & Murray banner with heading Understanding working capital to maintain business success above an image of hands writing in a notebook beside a calculator

Understanding working capital to maintain business success

Understanding working capital to maintain business success

If cashflow keeps your business moving, working capital is the regular check you should undertake to ensure stability. It is important to understand your working capital position to maintain business success. Regularly checking working capital plays an essential part in protecting your business, particularly in periods of economic uncertainty, rising operating costs and shifting payment cycles.

What is working capital?

Working capital is your current assets minus your current liabilities. It measures the surplus or deficit you have available to meet short term commitments without needing to sell assets, borrow additional funds, or inject your own money into the business. The more working capital you have, the easier it is to fund growth, manage seasonal fluctuations and respond to unexpected expenses.

To calculate your working capital:

Cash + debtors + stock + work in progress minus creditors minus GST and PAYG owing minus superannuation payable

For example, if your business had the following balances:

Cash 150,000 Debtors 120,000 Stock 100,000 Creditors 45,000 Taxes owing 25,000

Then your working capital would be 300,000.

If the business had an overdraft of 150,000 rather than a positive cash balance, the working capital would fall significantly. This means the business would have little or no buffer to cover any slowdown in debtor payments or a downturn in sales. In more serious cases, the business could face risks associated with trading while insolvent.

Working capital pressure today is more commonly caused by rising supplier costs, wage increases, extended debtor terms and higher compliance obligations. Now is the time to review your processes, reporting and payment systems to strengthen your working capital position.

Consider the following strategies:

Build up enough cash to cover at least 2 months’ sales value

Use the average sales value for the last six months as a starting point, but also review your fixed monthly commitments including wages, superannuation, rent, loan repayments and subscriptions. Accurate monthly reporting ensures this calculation reflects your real cost base. First Class Accounts Ovens & Murray can help you determine the correct buffer amount based on reliable data.

Renegotiate your debt

If your business has an overdraft, consider whether the core debt should be structured as a term loan. Structured debt aligned to long term assets can reduce short term working capital pressure. Clear, up to date financial reporting strengthens conversations with lenders.

Negotiate with suppliers

Speak to your suppliers about payment terms that align with your cash inflows. Extended terms or structured payment arrangements may improve your working capital position. Consistent bookkeeping ensures these arrangements are tracked accurately.

Set aside money for taxes

Calculate the percentage of sales required to cover GST, PAYG and superannuation and transfer this regularly into a separate account. Automated systems can support this process when configured correctly. This protects your working capital and ensures compliance obligations are met on time.

Inject sufficient funds

If these strategies do not sufficiently improve your working capital, you may need to inject additional funds or secure structured finance. Decisions should be supported by cash flow forecasting and accurate reporting.

Working capital management

Undertaking regular working capital management is an effective way to strengthen your cash flow management. It should form part of your monthly review process rather than an occasional calculation.

First Class Accounts Ovens & Murray can help you calculate your working capital requirements, implement reliable systems and improve your reporting so you can make informed decisions with confidence.

Talk to us about strengthening your working capital management.


What is working capital?

Working capital is the difference between current assets and current liabilities. It shows whether a business can meet short term obligations.

How do you calculate working capital?

Working capital is calculated by subtracting current liabilities from current assets such as cash, debtors and stock.

Why is working capital management important?

Working capital management ensures wages, suppliers and tax obligations can be paid on time without creating cash flow pressure.

How often should working capital be reviewed?

Working capital should be reviewed monthly alongside regular financial reporting.

What causes working capital problems?

Delayed debtor payments, rising costs, high stock levels and poor reporting can all reduce working capital.

First Class Accounts Ovens & Murray team meeting with business owner to discuss cash flow management and funding options

Managing cashflow and accessing funding

Managing cashflow

and accessing funding when you need it


Working capital is one of the most important parts of running a stable business. It is the liquid cash available to cover wages, supplier payments, tax obligations and everyday operating costs.

When working capital tightens, pressure builds quickly. Payroll dates do not move. BAS lodgements still fall due. Suppliers still expect payment.

The solution is rarely panic borrowing. It is structured cash flow management, accurate reporting, and knowing what funding options are available before the pressure becomes urgent.

At First Class Accounts Ovens & Murray, this is where we step in. We help business owners understand their cash position clearly, plan ahead, and access funding in a practical and informed way.

Helping you understand your cash requirements

The starting point of any funding decision is understanding exactly what your current cash requirements are. That means sitting down and reviewing your full financial position in detail.

We look at your current bank balances, outstanding invoices, upcoming supplier payments, payroll commitments, superannuation liabilities, and GST or PAYG obligations. We also review your short term forecasts so you can see what is due over the next one to three months.

With accurate, up to date bookkeeping and reconciled accounts, you can clearly see whether there is a genuine funding gap or simply a timing issue between money coming in and money going out.

Armed with this information, you can make a considered decision about how much funding is actually required, if any. Borrowing without this clarity often leads to taking on more debt than necessary.

Understanding your true cash requirements puts you back in control and reduces uncertainty.

Liaising with banks and lenders

We can support you in conversations with banks, lenders and alternative funding providers by ensuring your financial information is accurate and up to date.

You may need to discuss extending an overdraft facility, increasing a line of credit, restructuring repayments, or exploring short term working capital finance.

Having clear and current financial reports gives you a stronger position when having these discussions. Lenders in 2026 expect reliable bookkeeping and realistic cashflow forecasts. If your numbers are current and reconciled, the conversation becomes far more straightforward.

Preparing financial information for lenders

Any lender will require detailed and accurate financial reporting to support a funding application.

We prepare up to date accounts, cashflow statements and forward projections so banks and finance providers can clearly assess your financial position.

This includes reconciled balance sheets, profit and loss reports, aged debtor listings and evidence of compliance with BAS, payroll and superannuation obligations.

Accurate reporting not only supports approval, it can also influence the terms offered.

Accessing government assistance

There are government grants, industry incentives and state based support programs available to businesses in 2026.

Depending on your industry, size and location, you may be eligible for small business grants, wage subsidies, training incentives, energy efficiency programs or regional development support.

We can help you identify what may apply to your business and ensure your financial records are accurate and up to date before submitting any application.

Clear reporting and compliant bookkeeping improve your chances of approval and reduce delays in the process.

Improving your debtor tracking

Outstanding customer invoices are often one of the main causes of cashflow pressure.

We can help you review your aged receivables report and identify which invoices require immediate attention.

From there, you can prioritise follow ups, clarify payment terms and, where necessary, negotiate realistic repayment arrangements.

Clear and consistent debtor management reduces reliance on external funding and improves working capital over time.

Extending credit from suppliers

Open and honest communication with suppliers remains important when managing short term cashflow pressure.

Where appropriate, you may be able to negotiate extended payment terms, part payments or structured repayment arrangements.

Having clear cashflow forecasts allows you to approach these conversations with confidence and provide realistic timeframes, rather than uncertain promises.

Maintaining control and stability

Cashflow pressure can happen at any stage of business growth. The key is identifying issues early and responding with clear information and practical action.

If you would like to strengthen your cashflow management, understand your working capital position or explore appropriate funding options, First Class Accounts Ovens & Murray can provide practical support.

We help you review your numbers, prepare accurate reports and make informed decisions so your business remains stable and well managed.

Talk to First Class Accounts Ovens & Murray about getting on top of your cashflow.



FAQs about working capital and managing cashflow

What is cash flow management?

Cash flow management is tracking, forecasting and controlling the money coming into and leaving your business to ensure you can meet short-term obligations.

How do I improve cash flow in my business?

Improve invoicing speed, follow up overdue accounts, review payment terms, forecast upcoming expenses and maintain accurate bookkeeping.

When should a business apply for funding?

Funding should be considered when cash flow forecasts show a shortfall that cannot be managed through improved collections or expense adjustments.

What documents do lenders require for business funding?

Lenders typically require up-to-date profit and loss reports, balance sheets, cash flow forecasts, aged receivables reports and compliance history.

Can better bookkeeping reduce the need for funding?

Yes. Accurate bookkeeping and forecasting often identify timing gaps that can be resolved internally without external borrowing.

Three bookkeepers from First Class Accounts Ovens & Murray and Busy01 Consulting standing and sitting outside an office, representing professional bookkeeping services for small businesses.

Saving time and money with a bookkeeper

Saving time and money with a bookkeeper

Turning a profit will be high on your list of goals as a business owner. And if you want to generate sustainable margins, that means keeping a close eye on the money that’s going out of the business, as well as what’s coming in.

So, how can your bookkeeper help with this in a practical, day-to-day sense?

The days when your bookkeeper just did the bookkeeping, compiled your accounts and filed your BAS are well and truly over. 

Modern bookkeeping firms play a broader role, helping business owners understand their numbers, improve cash flow, manage payroll correctly, and choose systems that support better decision-making.

At First Class Accounts Ovens & Murray, this means reliable bookkeeping paired with practical advice and the right technology, so your business runs smoothly behind the scenes.

If you partner with the right bookkeeper, you can save money in the short, medium and long term. 

That saving often comes from better systems, fewer errors, improved cash flow visibility, and time back to focus on running the business. That combination supports steady growth, rather than reactive decision-making.

Key ways your bookkeeper can save you time and improve financial health

The less unnecessary expenditure you have as a company, the stronger your profit margin becomes. On the surface, it sounds simple. In practice, it requires clear data and consistent oversight.

If you are not fully in control of your financial management, it becomes difficult to see where money is being spent, when it is leaving the business, and why profit targets are being missed. This is where accurate bookkeeping and regular reporting make a measurable difference.

Working with a bookkeeper puts you back in control of your numbers. And that level of clarity continues to matter in an environment where costs, wages, and compliance requirements keep changing.

So, what specific things can your bookkeeper do, and how does that support the long-term stability of your business?

Cashflow management and advice

‘Cash is King’ may be a familiar phrase, but it remains accurate. Unless you can balance the cash inflows and outflows in your business, you will struggle to pay suppliers, meet payroll obligations, or plan ahead with confidence.

At First Class Accounts Ovens & Murray, cash flow support focuses on timing as well as totals. Knowing when money is coming in and when it needs to go out allows you to plan for wages, super, tax, and operational expenses without last-minute stress.

This level of cash flow confidence helps business owners sleep better and make decisions based on facts rather than assumptions.

Cost control and spend management

To improve cash flow, you need visibility over your cash outflows. Cost control is not about cutting everything back. It is about understanding what is necessary, what is optional, and what is no longer delivering value.

Clear bookkeeping makes it easier to review supplier costs, identify unnecessary expenses, and make informed choices about spending. Over time, this supports healthier cash flow and stronger margins without cutting corners.

Forecasting and financial modelling

When the key financial drivers in your business are clear, it becomes possible to forecast cash flow and model different scenarios. This allows you to plan for quieter periods, growth phases, and changes in staffing or pricing.

Being able to look ahead gives you options. Instead of reacting when cash gets tight, you can prepare and adjust earlier.

Better management reporting and information

Your decisions are only as good as the information you are working with. Reliable bookkeeping supports regular management reporting that covers cash flow, spending, aged debt, payroll obligations, and overall performance.

Clear reports support better conversations with your accountant and give you confidence in the numbers you are using to make decisions.

Business apps that save time

There are a number of business apps that support cash flow management, payroll processing, reporting, and approvals. When these tools are set up correctly and used consistently, they reduce errors and save significant time.

First Class Accounts Ovens & Murray specialises in advising on and implementing business apps that fit the way you work, rather than adding complexity. The focus is always on practical tools that support your workflow and improve accuracy.

Rather than spending your time fixing issues, chasing information, or managing compliance yourself, working with a bookkeeper gives you reliable support and clearer information.

If you want consistent bookkeeping, accurate payroll, and clearer visibility over your cash flow, First Class Accounts Ovens & Murray can provide steady, done-for-you support. Get in touch today



FAQs on working with a bookkeeper

How does a bookkeeper save a business money?
A bookkeeper saves money by improving cash flow visibility, reducing errors, ensuring payroll and compliance are handled correctly, and helping business owners make informed decisions using accurate data.

Is a bookkeeper only for BAS and compliance?
No. Modern bookkeeping includes cash flow support, payroll processing, reporting, and advice on systems that improve how a business operates day to day.

Can a bookkeeper help with payroll?
Yes. A bookkeeper can manage payroll processing, superannuation, reporting, and compliance, ensuring staff are paid correctly and on time.

Three team members from First Class Accounts Ovens & Murray standing in an office beneath a sign that reads “Keep calm and let payroll handle it”, with the heading “Digital payroll and small business payroll software” displayed above.

Digital payroll and small business payroll software

Digital payroll and small business payroll software

Why payroll systems still cause problems for business owners

Many businesses still rely on paper based employee records or basic spreadsheets to manage payroll. These methods are time consuming and often lead to incomplete or inaccurate records. For business owners juggling staff, clients, suppliers, and compliance, payroll can quickly become a source of stress.

In 2026, payroll expectations are higher than ever. Accurate records, timely payments, and correct reporting are no longer optional. Businesses need systems that support compliance while also providing clarity around wage costs and cash flow.

Payroll compliance is still a risk for small businesses

The Australian Taxation Office and the Fair Work Ombudsman continue to monitor payroll practices closely, particularly within small and medium sized businesses. Common issues include incorrect pay rates, missed superannuation payments, and incomplete records. These problems rarely appear overnight. They tend to build up quietly over time.

Payroll rules in Australia change regularly. Updates to modern awards, superannuation obligations, and reporting requirements mean that payroll needs ongoing attention. For business owners, keeping up with these changes manually is difficult and often unrealistic.

Digital payroll systems, including small business payroll software, are designed to manage this complexity.

Modern payroll platforms integrate directly with accounting software, apply rule updates automatically, and streamline reporting to the ATO. This reduces the risk of errors while saving time each pay run.

Payroll setup and ongoing payroll services

Payroll software on its own does not guarantee accurate or compliant payroll. The system still needs to be set up correctly, maintained properly, and used consistently each pay run.

First Class Accounts Ovens & Murray provides end to end payroll services for business owners who want payroll handled properly, without having to manage it themselves. This includes payroll setup, ongoing payroll processing, and compliance support.

Payroll is processed accurately and on time, with pay rates, leave entitlements, superannuation, and reporting obligations handled correctly. This reduces risk and removes the pressure of managing payroll internally, while giving business owners confidence that payroll is covered every pay cycle.

Reliable payroll services you can depend on

If your payroll systems feel outdated or unreliable, it may be time to review how payroll is managed in your business. The right system, combined with experienced support, can remove stress and create clarity.

We can advise on small business payroll software that suits how your team actually works, then manage payroll for you ongoing.

Contact us today to discuss payroll services for your business.


What is small business payroll software?

Small business payroll software is a digital system used to calculate wages, manage leave and superannuation, and meet reporting requirements such as Single Touch Payroll, with records stored securely and updated in line with current rules.

How does digital payroll help with compliance?

Digital payroll systems apply current tax rates, superannuation rules, and reporting requirements automatically, reducing the risk of errors.

Can a bookkeeper manage payroll for my business?

Yes. A qualified bookkeeper can set up payroll systems, process payroll, manage reporting, and ensure records are accurate and compliant.

Three women from First Class Accounts Ovens & Murray and Busy01 Consulting in a shared office kitchen area, standing and seated around a table, representing supportive business collaboration and balance

Work life balance for business owners

Finding balance in business without burning out

Work life balance is talked about constantly, yet many business owners feel further away from it than ever. When you are managing staff, cash flow, systems, compliance, and customer expectations, balance can feel unrealistic.

For many established businesses, the issue is not a lack of effort. It is that too much sits with the owner, and too many decisions rely on them being available at all times. This is where structure, systems, and reliable support start to matter.

This article looks at practical ways to create balance that actually works in a real business environment, not quick fixes or lifestyle tips that ignore commercial reality.

Prioritise what actually needs your attention

In many businesses, everything feels urgent. That is usually a sign that priorities are unclear, not that everything genuinely requires immediate attention.

Start by separating work that only you can do from work that simply needs to be done. Strategy, key decisions, and leadership often sit with the owner. Day to day administration, data processing, and routine tasks do not.

Using task and project management tools can help, but only if they reflect how your business actually runs. For some businesses, simple task lists work. For others, job based or workflow tools are more effective. The goal is not more technology, but clearer visibility of what matters most and what can wait.

When priorities are clearer, pressure reduces. You stop reacting constantly and start working with intent.

Delegate and remove single points of pressure

Delegation is not about losing control. It is about removing bottlenecks.

When one person holds all the knowledge or approvals, work slows down and stress increases. This applies just as much to bookkeeping, payroll, and compliance as it does to operations.

Many business owners delay delegating financial tasks because they worry about accuracy or compliance. In reality, keeping these tasks in house without the right expertise often increases risk. Errors in payroll, super, or reporting usually cost more time and money to fix later.

Engaging a reliable bookkeeping partner means key tasks are handled accurately and consistently, without relying on one internal person being available. It also creates breathing space for you, as the owner, to focus on running your business rather than chasing paperwork.

Protect time by planning for it properly

Time off rarely happens by accident. If it is not planned, work will always fill the space.

This includes time away from the business, but also time to review numbers, plan cash flow, and check that systems are working as they should. When business owners only look at financial data under pressure, stress increases and decision making suffers.

Regular reporting, scheduled payroll, and clear payment planning reduce the mental load. When you know staff, suppliers, and the ATO are covered, it becomes easier to step away without worrying about what might go wrong.

Use technology that genuinely reduces work

Technology should reduce effort, not add complexity.

In 2026, most businesses are using cloud accounting software, but many are not using it well. Manual work still exists because systems are not set up correctly or apps are not integrated properly.

Choosing the right tools for your industry and workflow makes a significant difference. Automated bank feeds, payroll systems, and document capture tools reduce data entry and errors. When information flows correctly between systems, reporting becomes more reliable and decisions easier.

First Class Accounts Ovens & Murray supports businesses by recommending and implementing apps that actually suit how they operate. The focus is always on accuracy, efficiency, and clarity, not technology for its own sake.

Use trusted support, not just peer advice

Peer support is valuable, but it should not replace professional advice.

Talking with other business owners can provide perspective, but every business has different cash flow pressures, staffing structures, and compliance obligations. What works for one business may not suit another.

Having a bookkeeper who understands your business, works alongside your accountant, and provides clear explanations gives you reliable input when decisions need to be made. This removes guesswork and reduces reliance on informal advice.

Build a business that supports your life

Enjoying your work is important, but enjoyment often disappears when pressure builds and systems fail.

Balance comes from knowing the foundations are solid. Payroll is processed correctly. Cash flow is visible. Compliance is handled. Systems support the business rather than slowing it down.

If you want to create more balance without risking accuracy or control, First Class Accounts Ovens & Murray can help. Through reliable bookkeeping, payroll support, and practical app advice, we remove the load that sits quietly in the background of many businesses.

Get in touch to talk about how better systems and support could free up time and reduce stress in your business.


How can bookkeeping help with work life balance?

Reliable bookkeeping improves cash flow visibility, reduces compliance stress, and removes routine tasks from the owner.

Does outsourcing payroll reduce stress?

Yes. Outsourcing payroll ensures staff are paid correctly and on time, reducing risk and mental load for business owners.

Can business apps really save time?

When chosen and set up correctly, business apps reduce manual work and errors, freeing up time for more important tasks.

When should a business owner get bookkeeping support?

When accuracy, cash flow clarity, and time pressure start affecting decision making, it is time to seek support.

Three members of the First Class Accounts Ovens & Murray and Busy01 Consulting team standing in an office, looking at a sign that reads “Keep calm and let payroll handle it,” representing professional payroll support for businesses employing casual staff.

Employing casual workers

Employing casual workers and managing payroll correctly in 2026

Employing casual workers means taking on payroll risk that must be managed correctly from day one.

Casual employees are often where payroll mistakes happen. Incorrect pay rates, missed super, inconsistent records, and poor Single Touch Payroll reporting are common issues, particularly in small and growing businesses. These mistakes rarely show up immediately, but when they do, they are expensive and time consuming to fix.

This is why casual employee payroll needs clear systems, accurate processing, and consistent oversight. First Class Accounts Ovens & Murray supports businesses by managing casual payroll properly, so employees are paid correctly and compliance is not left to chance.

Why casual payroll is more complex than it looks

Casual employees often include students, parents returning to work, or people balancing multiple roles. These employees rely on accurate and timely payroll just as much as permanent staff.

From a payroll perspective, casual staff introduce complexity. Hours vary. Awards differ. Casual loading must be applied correctly. Super eligibility must be tracked. Payroll systems must be able to handle these variables without error.

This is where many businesses struggle, particularly when payroll is handled manually or by someone who is not across current requirements.

Payroll accuracy and your reputation as an employer

Payroll accuracy directly affects your reputation as an employer. Casual employees talk. Underpayments, late pays, or incorrect super damage trust quickly.

When payroll is handled properly, casual employees are more likely to stay, pick up additional shifts, and transition into long term roles. Consistent payroll builds confidence for employees and stability for the business.

What is a casual employee and why it matters for payroll

A casual employee does not have a firm advance commitment to ongoing work. There is no guarantee of hours or duration of employment, and shifts can usually be accepted or declined.

However, payroll data tells the real story. If a casual employee works regular, predictable hours over time, this can trigger additional obligations, including conversion rights. Accurate payroll records are essential to identify this early and act before compliance issues arise.

Casual employees, casual loading, and award compliance

Casual employees receive a higher hourly rate to compensate for not receiving paid leave. This casual loading must be applied correctly under the relevant award every pay run.

Payroll errors often occur when loading is missed, awards are misapplied, or hours are not recorded accurately. These issues compound over time and frequently surface during audits or employee queries.

Payroll responsibilities when employing casual workers

Employers must ensure casual employees are paid correctly every pay run. This includes applying the correct award rate and casual loading.

Superannuation must be calculated accurately and paid on time. Super obligations now apply broadly, with stricter enforcement and limited tolerance for late payments.

Single Touch Payroll reporting is mandatory. Each pay run must be reported accurately to the ATO, including wages, tax withheld, and super information. Incorrect STP reporting creates flow on issues with the ATO and employees.

Payroll records must be complete and up to date. Hours worked, pay rates, and changes to employment arrangements must be captured correctly. Payroll systems should provide visibility so risks are identified early.

This level of accuracy requires more than basic software. It requires proper setup, ongoing checks, and experienced oversight.

How First Class Accounts Ovens & Murray supports casual payroll

First Class Accounts Ovens & Murray provides reliable, fully contracted payroll services for businesses employing casual staff.

Payroll is processed accurately and on time. Pay rates, casual loading, super, and STP reporting are handled correctly. Payroll systems are set up properly and monitored to ensure ongoing compliance.

Businesses gain confidence knowing their payroll is handled by professionals who understand the rules and apply them consistently. Employees are paid correctly. Records are accurate. Risks are identified early.

If you employ casual workers and want payroll handled properly, First Class Accounts Ovens & Murray provides the structure, systems, and reliability to support your business.


Common questions about casual employee payroll Australia

What is a casual employee in Australia?

A casual employee has no firm advance commitment to ongoing work and can usually accept or decline shifts. Payroll records must reflect how the role operates in practice.

Do casual employees get super?

Yes. Casual employees are generally entitled to superannuation, and employers must calculate and pay it correctly and on time.

What is casual loading?

Casual loading is an additional amount paid to casual employees instead of paid leave entitlements. It must be applied correctly under the relevant award.

Why is payroll important for casual staff?

Payroll accuracy affects compliance, employee trust, and cash flow. Errors can lead to penalties, underpayments, and disputes.

How can First Class Accounts Ovens & Murray help with payroll?

First Class Accounts Ovens & Murray manages payroll end to end, ensuring pay, super, and STP reporting are completed accurately and on time, without gaps or stress.

Three women seated at a table in a small business meeting, reviewing paperwork and a calculator during a cashflow management discussion at First Class Accounts Ovens & Murray.

Cashflow management for small businesses

Cashflow management for small businesses

Cashflow stress is one of the most common issues business owners raise, even when sales are strong and work is steady. When money does not arrive when you expect it to, or too much goes out at once, it creates pressure quickly.

Cashflow management is not about cutting corners or constantly chasing money. It is about having systems in place that give you visibility, control, and time to make decisions before problems arise.

Below are five practical ways business owners can improve cashflow management and reduce the day to day pressure that comes from not knowing what is coming next.

1. Prioritise how and when you invoice

One of the biggest cashflow issues we see is delayed invoicing. Work gets done, but invoices are sent days or weeks later, which pushes payment even further out.

Issuing invoices as soon as work is completed sets clear expectations and keeps cash moving. For larger jobs, progress invoicing spreads payments across the life of the work rather than relying on one final payment.

Payment terms also need to be clear and realistic. If terms are not stated, or are not enforced consistently, invoices are more likely to sit unpaid. Automated reminders through accounting software can reduce awkward follow ups and improve consistency.

First Class Accounts Ovens & Murray regularly reviews invoicing processes to make sure they support cashflow, not just record keeping.

2. Align outgoing payments with incoming cash

Cashflow is affected just as much by when you pay as when you get paid. Many businesses pay suppliers as soon as invoices arrive, without considering whether the timing works for their cash position.

Where possible, negotiating longer payment terms can ease pressure, particularly during growth phases or seasonal slow periods. Even small changes can improve working capital.

What matters most is planning. Supplier payments, wages, super, GST, and PAYG should be scheduled and visible, not handled reactively.

First Class Accounts Ovens & Murray helps business owners plan and schedule payments so obligations are met on time without unnecessary stress.

3. Always have a cash reserve in place

Unexpected costs, delayed payments, and quiet periods are part of running a business. Without a buffer, these situations often lead to rushed decisions or reliance on short term fixes.

A cash reserve gives you options. It allows you to cover timing gaps without disrupting operations or payroll. Building a reserve does not have to happen overnight. Regular, planned contributions are often more sustainable.

Accurate reporting is essential here. You need to know when surplus cash is genuinely available and when it is needed elsewhere. This is where reliable bookkeeping makes a real difference.

4. Use forecasting to remove guesswork

Cashflow forecasting shows what is likely to happen before it does. A rolling forecast uses real data to map expected income and expenses over the coming weeks and months.

This visibility allows you to act early. You can follow up invoices, delay spending, or plan funding before pressure builds.

Many businesses have access to forecasting tools but do not use them effectively because data is incomplete or not maintained. Forecasting only works when bookkeeping is accurate and kept up to date.

First Class Accounts Ovens & Murray supports businesses by setting up forecasting tools and explaining what the numbers actually mean, so forecasts become practical rather than overwhelming.

5. Avoid tying up cash in stock you do not need

For businesses that carry stock, inventory can quietly drain cashflow. Money tied up in slow moving or excess stock is money that cannot be used elsewhere.

Regular stock reviews help identify what is selling, what is sitting idle, and what can be reduced. A leaner approach often improves cashflow without affecting customer service.

Accurate inventory systems are critical. If stock data is wrong, cashflow forecasts and profit reports are also unreliable.

Support that improves cashflow confidence

Cashflow improves when systems are consistent, data is accurate, and decisions are made with visibility rather than pressure.

First Class Accounts Ovens & Murray works alongside business owners to strengthen cashflow through reliable bookkeeping, structured payment planning, forecasting, and business app advice that fits how the business actually operates.

If you want clearer visibility over your cash position and fewer surprises when payments fall due, talk to First Class Accounts Ovens & Murray about putting the right systems and support in place for your business.



Cashflow FAQs

What is cashflow management?

Cashflow management is planning and monitoring when money enters and leaves a business so obligations can be met on time.

Why do profitable businesses still struggle with cashflow?

Profit does not guarantee cash is available when payments are due. Timing differences often cause pressure.

How does bookkeeping affect cashflow?

Accurate bookkeeping provides the data needed for forecasting, payment planning, and informed decisions.

What is a cashflow forecast?

A cashflow forecast estimates future income and expenses using real data to identify potential shortfalls early.

When should a business seek help with cashflow?

If paying staff, suppliers, or tax feels unpredictable or stressful, it is time to get support.

Blog header image titled “Automation can ease your business workload”, showing three First Class Accounts team members standing outside a business premises, representing professional bookkeeping support and practical business automation.

Automation can ease your business workload

Automation can ease your business workload

Small and medium-sized businesses are spending on average 120 hours a year on admin tasks, according to recent research into productivity at UK SMBs.

If your people are spending 120 hours wading through tedious and unproductive admin, that’s bad for the business and for your overall efficiency. Fortunately, technology and software automation can go a long way towards automating the low-level admin tasks.

While this research is now several years old, the underlying issue remains relevant in 2025. Many small businesses still spend significant time on manual administration, particularly around bookkeeping, invoicing, payroll processing, and reporting.

What has changed is the availability and maturity of automation tools. Businesses now have access to more connected systems than ever before. The challenge is no longer whether automation exists, but whether it has been implemented in a way that actually reduces workload without creating new problems around accuracy and compliance.

This is where structured processes and reliable bookkeeping support become critical.

Better productivity through automation

Automation is an important way to ease your business workload, with a host of different business apps and cloud solutions offering ways to automate your admin.

With ‘smart business tools’ increasing in number and choice, software is utilising automation algorithms, artificial intelligence (AI), machine learning and cognitive solutions to help remove the mundane admin tasks from your workflows.

In 2025, most businesses already use some level of automation, often without realising it. Bank feeds, invoice reminders, payroll calculations, and reporting dashboards are now standard in many systems.

However, more automation does not automatically mean better outcomes. Poorly connected apps, incorrect setup, or lack of oversight can result in duplicated data, incorrect reporting, or compliance issues that only surface later.

Productivity gains come from using the right automation in the right places, supported by regular reconciliation and review. This ensures automation reduces workload rather than shifting the work elsewhere.

Core processes that will benefit from automation

Automated bookkeeping

Just take a photo of your receipts, expenses and invoices and ‘optical character recognition’ (OCR) technology will digitise the output and pull it through into your accounts software. No data entry, no human error and no lost receipts! We can do the rest to ensure your records are accurate.

Receipt capture and OCR technology have continued to improve, making it easier for businesses to collect source documents and reduce manual data entry. This supports better record keeping and faster processing.

What automation does not remove is the need to check that receipts are valid, correctly coded, and meet ATO requirements. A bank transaction alone is still not a source document. Without proper review, automated bookkeeping can give a false sense of accuracy.

First Class Accounts Ovens & Murray supports businesses by reviewing automated data, reconciling transactions, and ensuring records are accurate, complete, and compliant. This is what turns automation into something you can actually rely on.

Automated credit control 

Chasing up debts and late-paying customers takes time. Automated credit control apps track your debtor numbers and automatically sends out customised chaser emails as soon as an invoice is late. This reduces your credit control time, speeds up cash collection and cuts your aged debtor figure.

In 2025, cash flow pressure remains one of the biggest risks for small businesses. Automated reminders can help maintain consistency and reduce the emotional load of chasing payments.

For these tools to work effectively, invoices must be issued correctly and debtor balances must be accurate. If bookkeeping is behind or reconciliations are incomplete, automation may chase the wrong amounts or miss overdue invoices entirely.

When supported by regular bookkeeping, automated credit control becomes a practical way to improve cash flow confidence and reduce late payments.

Automated payment collection

The easier it is to pay you, the faster your customers will pay. Automated card payments and cloud-based Direct Debit solutions allow you to automatically take payment from a customer as soon as an invoice is due. Some solutions will even automate the invoice matching and bank reconciliation process.

Payment automation continues to be one of the most effective ways to reduce debtor days. Direct debit and card payment integrations reduce friction for customers and support more predictable cash inflows.

When implemented properly, some systems assist with payment matching, but this still requires review. Automation supports the process, it does not replace accountability.

Automated reporting and forecasting 

The better your reporting and business intelligence, the easier it is to make informed decisions about your company strategy. Accounting platforms and fintech tools now offer automatic, real-time reporting and forecasting, giving you access to the important numbers and metrics, fast.

Access to real time reports is now common, but confidence in those reports is not. Automated reporting only works when the underlying data is accurate and up to date.

Businesses often have dashboards showing cash flow, profit, and forecasts, yet still feel unsure because transactions have not been reconciled or payroll and super obligations have not been allowed for correctly.

Reliable bookkeeping turns automated reports into decision making tools rather than guesswork. This is where automation and human oversight work together.

Talk to us about embracing the power of automation

If your admin is starting to hold you back, come and talk to us about how automation can pick up some of the heavy lifting as well as giving you the metrics you need for decision making. 

We can review you business processes and identify the automation opportunities, helping you choose the best apps to drive your business efficiently.

In 2025, automation works best when it is paired with structure, consistency, and accountability. Adding more apps without reviewing processes often increases workload rather than reducing it.

First Class Accounts Ovens & Murray works with business owners to review existing systems, clean up data, and ensure automation is supporting accurate bookkeeping, reliable payroll, and clear reporting. The focus is on fewer errors, better cash flow visibility, and less time spent fixing issues later.

If your systems feel messy, unclear, or unreliable, it may be time to review how automation is being used rather than adding more of it.

Contact us to discuss your automation opportunities. 


Answering questions about bookkeeping automation

What is business automation in bookkeeping?

Business automation uses software to reduce manual tasks such as data entry, invoicing, payment reminders, and reporting.

Does automation replace the need for a bookkeeper?

No. Automation supports bookkeeping but still requires oversight to ensure accuracy, compliance, and correct reporting.

Can automation improve cash flow?

Yes, when combined with accurate invoicing, credit control, and reconciliation, automation helps identify issues earlier and improve payment timing.

What should be automated first in a small business?

Bookkeeping processes, invoicing, payment collection, and reporting usually deliver the most practical benefits.

Who should help set up automation tools?

A bookkeeper with business app advisory experience can ensure tools are integrated properly and supported by accurate processes.

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