Category Archives for "Payroll"

What value can automation bring to your business?

Automation has the capacity to revolutionise your efficiency and productivity. But how many of the automation features that are available to you are actually being used?

Could you be getting more value by building automated processes into your operational framework?

Removing the manual workload to streamline your processes

There’s a very simple mantra when it comes to making the most of automation

If there’s a manual task in your business that’s taking up time, automate it now!

The more time you and your team spend on low-level administration, data-entry and form-filling, the less time you have available for actually running your business.

With your software tools maximised, your automated processes can be chugging along in the background, doing the heavy lifting and freeing up your time to focus on client service, sales and strategy etc.

So, which elements of your everyday operations could you be automating? And which apps and software solutions can help you to achieve your automation goals?

Here are some areas where automation and smart systems can really help to add value

Automated bookkeeping and digitisation of paperwork

Apps like Dext (formerly Receipt Bank) and Lightyear offer you the opportunity to automate your bookkeeping and record-keeping. These solutions let you snap a photo of a receipt or invoice, digitise the contents and then automatically create an expense claim or bill in your accounting system. There’s no keying in and the whole process is synced with your choice of cloud accounting platform.

First Class Accounts Ovens & Murray can assist in setting up and managing these tools, ensuring your automated bookkeeping runs seamlessly.

Automated employee expenses

Apps like Weel (formerly DiviPay) give you automated control over your employee expenses. Using either virtual or physical credit cards, your staff can pay for expenses and payments are then automatically synced with your main accounting platform.

That means no late expenses claims, no need for petty cash and no wasted time keying in the receipts. All employee expenses can be tracked, measured and paid, with the whole expenses process automated from start to finish.

First Class Accounts Ovens & Murray can implement these tools for you and manage the processes to keep your records accurate and timely.

Automated payment collection from your customers

With payment gateways like Stripe and GoCardless you can automate your cash collection. By using a modern payment gateway, you make it easier for clients to pay their bills. 

But you also automate the actual cash collection and bank reconciliation process too. Money can be instantly paid to your main business account and all the transactional data pulled across to your accounting platform. That means less admin, and faster payments too.

Talk to us at First Class Accounts Ovens & Murray about implementing these gateways to smooth your cash collection process.

Automated marketing and social media posts

Digital marketing is key to finding customers and growing your business. You can automate a large chunk of your marketing work. These solutions let you create automated emails, target specific customer audiences and track your return on investment (ROI) in forensic detail.

Where to Begin with Automation?

Automation is about making your business work smarter, not harder. With tools like Dext, Lightyear, Weel, Stripe, and GoCardless, you’re equipped to streamline key areas, reduce admin time, and focus on what truly matters.

First Class Accounts Ovens & Murray is here to help you integrate these systems seamlessly into your operations. Reach out to learn more about optimising your automation journey for efficiency and cost savings.

Talk to us about understanding the different App options to help you automate your business.

Remote Work in 2024: Adapting to the New Normal

Remote work has significantly evolved over the past five years, becoming a mainstay for many businesses.

Back in 2019, we discussed the rising trend of remote work in our blog "Remote Work is on the Rise". As we move further into 2024, it’s clear that remote work is no longer a temporary solution but a permanent fixture in the way we operate.

The benefits of remote work in 2024

Attracting and Retaining Talent

Remote work opens the door to a global talent pool. You're no longer restricted to hiring within your local area or requiring employees to relocate. This flexibility is a major draw for top talent who value work-life balance.

Increased Productivity

Many studies have shown that remote workers often achieve higher productivity levels than their in-office counterparts.

For example, a study by Great Place to Work found that remote work increased productivity by 13% during the pandemic (Great Place To Work®). Additionally, research from McKinsey indicated that flexible working arrangements have significantly boosted employee satisfaction and productivity (McKinsey & Company).

Cost Savings: Both employers and employees can save money. Businesses can reduce overhead costs related to maintaining physical office spaces, while employees save on commuting expenses. According to Business News Daily, remote workers also experience less stress, contributing to increased productivity (Business News Daily).

The Benefits of Outsourcing Bookkeeping and Payroll to Remote-Capable Organisations

Outsourcing bookkeeping and payroll to firms that excel in remote work, like Busy01 Consulting and First Class Accounts Ovens & Murray, offers several advantages:

Consistency

Services are unaffected by location or employee absences. With remote teams, firms like Busy01 and FCA ensure that your bookkeeping and payroll tasks are completed on time, every time.

Expertise

Access to a team of experts who are well-versed in the latest technologies and best practices, ensuring compliance and efficiency.

Focus on Core Activities

As a business, you can focus on your core competencies while leaving the complex and time-consuming tasks of bookkeeping and payroll to professionals.

Scalability

Easily scale services up or down depending on your business needs without the hassle of hiring and training new staff.

Security and Data Protection

With the increase in remote work, data security has become a top priority. Businesses must ensure that their remote work policies include robust cybersecurity measures. This includes using VPNs, secure cloud services, and regular training on data protection practices.

At Busy01 and First Class Accounts (FCA), we emphasise the importance of maintaining high security standards to protect sensitive business data. For more detailed information on cyber security, you can refer to our blog, here.

Preparing Your Business for Remote Work in 2024

Establish Clear Communication Channels

Strong communication is vital for remote teams. Ensure you have multiple channels for different types of communication:

• Instant Messaging: Tools like Slack for quick, informal communication.
• Video Conferencing: Regular video calls via platforms like Zoom to maintain face-to-face interaction.
• Project Management: Software like Trello or Asana to keep track of tasks and deadlines.

Invest in Technology

Provide your remote employees with the necessary technology:

• Hardware: Laptops, monitors, and other required devices.
• Software: Subscriptions to essential tools and applications.
• Support: Technical support to assist with any issues that arise.

Foster a Positive Remote Work Culture

Building and maintaining a positive work culture is crucial. Encourage regular team-building activities, virtual social events, and ensure managers are trained to support remote employees effectively.

Address Tax and Legal Considerations

Remote work can have tax implications. Make sure you are aware of the regulations in your area and seek advice to ensure compliance. This includes understanding how remote work affects payroll, benefits, and other legal aspects.

Embrace the Future of Work

Remote work in 2024 is more refined and ingrained in our work culture than ever before. By focusing on robust communication, mental health, security, and the right technology, businesses can thrive in this remote-first world.

If you’re considering or expanding remote work for your team, contact us to ensure your systems are up to date and you’re compliant with all necessary regulations.

Finding and retaining key talent for your business

The job market has been through plenty of ups and downs in recent years. But in 2024, the real challenge is attracting and retaining the top talent you need to grow the business.

Finding the skilled employees you need, and keeping them in the business, is vital for driving innovation and growth over the coming years. So, how do you locate the best talent?

Nearly 4 in 5 employers, globally, report difficulty finding the skilled talent they need, according to statistics from Manpower Group. This scarcity of talent can be a real stumbling block when your growth strategy relies on expanding your workforce and bringing the brightest minds into the business.

So, how do you overcome the current talent problem?

Here are six ways to find the talent you need:

1. Work on your branding as an employer

Employees are attracted to a company that looks like a great place to work. So, there’s value in developing a compelling employer brand that highlights your company culture, values and employee ratings.

2. Offer competitive salaries, rewards and benefits

A job is about more than just the salary, but offering a competitive salary and reward package goes a long way to attracting the skilled workers and professionals you need in your team.

3. Make professional development a core value

Offering the best opportunities for growth and advancement is a great way to retain your existing staff. By working staff development into your company’s DNA, your team can grow along with the business.

4. Get on board with remote and hybrid working

Many employees have enjoyed the benefits of remote and hybrid working. Embracing flexible working arrangements is one way to appeal to new and existing talent, helping you build an agile, hybrid team.

5. Recognise the star talent in the business

Acknowledging and rewarding your employees' contributions is an excellent way to boost morale and job satisfaction. Happy employees are far more likely to remain in the business, keeping your team more stable.

6. Utilise Up-to-Date Technology

The transition to remote work has necessitated the adoption of technology that not only supports but enhances the remote working experience. For businesses looking to attract top talent, offering a tech-savvy, flexible work environment can be a major draw.

By integrating these technologies into your business operations, you can create an environment that not only supports remote work but also enhances productivity and collaboration. This approach not only positions your company as a forward-thinking and flexible employer but also attracts professionals who value innovation and autonomy in their work environment.

Having the best people, talent and skills gives your business the foundations it needs to evolve, grow and diversify. So, overcoming the talent shortage isn’t just a ‘nice to have’. It’s actually fundamental to resourcing your plans and hitting your goals for the year ahead.

If you need support implementing appropriate apps to improve your business operations, let's talk.

Do you know the rules and entitlements during the end-of-year holiday season?

As we head into the summer holiday period, is your business up to speed with your rights and obligations?

If you don't outsource your payroll, it can be confusing to employers and employees alike – public holidays worked or taken as annual leave, business shutdowns, annual leave provisions… there are many rules employers need to understand.

Employees are entitled to annual leave and public holidays under the National Employment Standards minimum entitlements.

Employers can ask employees to work on public holidays within reason. For example, if the business is open every day of the year, and the employment agreement states that public holidays may be required, the employer can reasonably ask an employee to work a public holiday.

An employee can refuse to work on a public holiday if the request is unreasonable or there are reasonable personal grounds for refusing.

Christmas and New Year Public Holidays 2023-24

The following link has the Christmas and New Year Public Holidays that apply to employers in all states for the Christmas period and beyond - 2023 Public Holidays

Public holidays are paid at ordinary rates for employees who take the day off. Employees who work on a public holiday must either be paid penalty rates according to the relevant award or be given an extra day off in lieu of the public holiday. Some awards have specific provisions or additional benefits for public holidays, so it's important to check.

If an employee has booked annual leave for the Christmas and New Year periods, the public holidays are not counted as annual leave.

Some other key points to remember

• Public holidays are counted as service, so annual and personal leave continues to accrue as usual.
• Overtime worked on a public holiday may be paid at a different rate than regular overtime – check the relevant award or agreement.
• Check the award or agreement for shutdown provisions. Most awards have guidance for directing employees to take leave during annual shutdowns.
• If employees don’t have enough annual leave, employers can agree to pay them in advance for leave not yet accrued, or the employee can take unpaid leave.

The FWO has further advice on rules and entitlements during the end-of-year holiday season.

You might also need to think about cash flow planning for the holiday period, particularly if the business shuts down but still has obligations for payroll and other expenses.

We can advise you about your employer responsibilities and help plan holiday period payments so you can make the most of your summer holiday! Better still, talk to us about outsourcing your payroll.

Streamline Your Business with Online Timesheets

Messy, inflexible schedules, inaccurate timesheets, time-consuming data entry – paper-based time management is slowing your business down. We can help speed things up.

Thanks to the availability of affordable and accessible cloud-based options, like Xero Timesheets or Deputy, businesses can now bid farewell to archaic paper-based systems and unlock a world of efficiency and accuracy.

The Pitfalls of Paper

Paper-based time tracking and scheduling systems, while once the norm, have significant limitations that hinder business productivity. These limitations include inflexibility, time wastage, and vulnerability to time theft.

Inflexibility

Traditional paper schedules are rigid and static. They don't easily accommodate changes in work shifts or time-off requests, leading to frustration among employees and administrative headaches for businesses.

Time Wastage

Creating and managing paper schedules consumes valuable employee time that could be better spent on more productive tasks. Additionally, the manual nature of paper-based systems increases the likelihood of errors, leading to even more wasted time in rectifying mistakes.

Vulnerability to Time Theft

Perhaps one of the most significant drawbacks of paper-based systems is their susceptibility to time theft. Misreporting working hours, whether intentional or accidental, can result in inaccurate payroll calculations and disputes, creating a strain on both finances and employee trust.

Embracing the Benefits of Online Tools

Online timesheets and rostering tools offer a modern and efficient solution to the shortcomings of paper-based systems. Let's delve into the numerous advantages they bring to the table.

Practical, Flexible Scheduling

Online scheduling empowers employees to take control of their work schedules. Through user-friendly mobile applications, they can access their upcoming shifts, request time off, and even pick up additional shifts on the go. This flexibility not only enhances employee satisfaction but also streamlines the scheduling process for managers.

Up-to-the-Minute Time Tracking

With online timesheets, time tracking becomes precise and effortless. Employees can clock in and out with their mobile devices, eliminating the need for time-consuming paperwork. This real-time tracking ensures that working hours are recorded down to the minute, preventing any rounding-up discrepancies.

Seamless Communication

Effective communication is at the heart of any successful business operation. Online systems come equipped with features that simplify communication. Managers can send out notifications about schedule changes, set up instant overtime alerts, and notify staff about open shifts with ease.

Enhanced Visibility

Time equals money. Efficient time tracking provides businesses with invaluable insights into how their resources are being allocated. Employees can track their time against specific jobs or projects, enabling businesses to itemise bills, quote accurately, and justify invoices with precision.

Integration for Efficiency

Integration capabilities are a game-changer when it comes to online timesheets. By seamlessly connecting time tracking and scheduling software with other management systems, businesses can streamline their operations further. For example, linking tracking software with your payroll system eliminates the need for manual data entry and simplifies tax calculations for each team member.

Making life easier

When in comes to implementing the 

The shift from traditional paper-based time tracking and scheduling to online systems is a step towards enhanced accessibility, accuracy, and efficiency. It's about making life easier for both businesses and their employees.

Are you ready to embrace the advantages of online timesheets? Reach out to us for support in implementing the appropriate apps for your business.

The cost of a new employee

When you’re calculating pay rises, it’s important to think about more than just how much you can afford. You also need to consider the true cost of replacing that employee.

Low pay rises can be unexpectedly expensive

It’s surprisingly common for businesses to offer low pay rises, only for workers to feel undervalued and resign. The employer is left with all the upfront costs of replacing them, plus paying the salary, plus training the new employee and lost productivity as they learn the ropes.

Some estimates put the cost of a new employee at around 40% of their salary and a 2021 Australasian survey put the price at an average of $23,860 per worker.

Overall, that low pay rise could cost your business a lot more than you bargained for.

Not paying enough might just cost you an employee

If you run the numbers you’ll see the impact that an insufficient pay rise can have.

Let’s say you employ Ashley, an office manager who is paid $60,000. You offer Ashley a 4% pay rise, which will cost you around $2,400 more each year. With inflation running at over 7%, Ashley feels this isn’t enough and finds a job paying $68,000 almost immediately.

If you had provided Ashley with a 10% pay rise, it would have cost you around $6,000 more each year and you would still have your employee. Finding a new employee could cost you $20,000 or more.

Running the numbers

Make sure you understand salaries in your industry, and think about inflation, when you calculate pay rises.

Also consider how easy it would be to replace the person and how much value they bring to your business.

And think about extra benefits you could offer a valuable team member: do they want more flexibility or a four-day week?

We can run the numbers for you before your remuneration reviews or if you are looking to hire. 

If you have any questions about pay rises or hiring this year, get in touch – we’d love to hear from you.

Preparing for finalising Single Touch Payroll

It’s nearly time to make a finalisation declaration for Single Touch Payroll. There is no need to issue payment summaries to employees you have reported through STP.

Employers must complete the finalisation declaration by 14 July for employees. Employers with a mixture of employees and closely held payees have until 30 September to make the declaration.

Small employers (fewer than 19 employees) that only pay closely held payees have until the payee’s income tax return due date. Employers will need to liaise with the individual payee about the exact tax return due date.

You may have some payees who have not been reported through STP, so you still need to issue a payment summary for anyone not reported through STP. You will also need to submit a payment summary annual report (PSAR) for any payments outside the STP system.

Once the STP finalisation has been sent to the ATO, the employee’s information will be released in their myGov account and listed as ‘tax ready’.

STP Payroll Checklist

Be efficient and prepare as much as you can now so that you are able to finalise your data by 14 July.

• Check that your business details, including ABN, registered name and address and authorised contact person are correct in your software.
• You should already have necessary details for all employees, both current and any who have terminated throughout the year if you are using STP. The essential information is full name, date of birth, address and tax file number.
• Review any terminated employees. Is the correct termination date recorded in your software? Are Employment Termination Payments (ETPs) coded correctly?
• Review salary sacrifice payments to superannuation for Reportable Employer Superannuation Contributions (RESC) amounts.
• Check with us for any Reportable Fringe Benefit Tax (RFBT) amounts that should be included.
• Check that all payroll categories are assigned to the correct ATO reporting category. This includes all ordinary earnings, loadings and penalties, allowances, commissions, bonuses, leave payments and termination payments.
• You may have other unusual payments such as those made under a voluntary agreement for contractors or labour-hire arrangements—check that you have reported them correctly.

Finalising Single Touch Payroll

It’s important to verify payroll figures before finalising, in order to minimise the chance of errors and having to re-issue at a later date.The finalisation process is the same whether you are using STP Phase 1 reporting or Phase 2.

Once the payroll year is completed at 30 June, you can then analyse the payroll amounts for each employee and cross-check against the numbers in your profit and loss accounts.

Talk to us today if you would like us to make the STP end of year process easier by reviewing and validating your payroll figures prior to finalising the data and lodging with the ATO. The end of the payroll year will be here sooner than you think.

Keeping your cashflow strong in tough times

Small businesses are particularly vulnerable in tough economic times.

When sales are slow, there are still overheads and salaries that need to be sorted.

At First Class Accounts Ovens and Murray, we understand that the key to staying afloat and continuing to thrive during this time is pre-planning and forward thinking.

Here are some tips to help your business thrive in these difficult times:

Get a clear picture of your payroll and planned expenses

It's important to have a detailed understanding of your business's expenses so that you can plan for any potential shortfalls.

Make sure you have a clear picture of your payroll, and any other planned expenses that will need to be accounted for. If there’s even a possibility that there could be a shortfall, it’s essential to meet this head-on.

By forecasting and budgeting meticulously, you'll be able to better understand how you're placed to weather financial strains if or when they arise.

Invoice early

Sending invoices as soon as possible and in advance can help you receive payments sooner. By proactively billing your clients or customers, you increase the chances of receiving payment promptly. Offering a retainer or similar deal to regular clients or customers can also encourage them to book services or make purchases in advance, providing you with a cash flow boost.

Chase payment 

It's essential to follow up on any outstanding payments during tough times. Maintain strong communication with your clients and proactively remind them about their unpaid invoices. By initiating conversations and expressing the importance of timely payment, you can encourage clients to settle their dues promptly. Read 6 secrets to getting prompt payment here.

Talk to suppliers

A little honesty can go a long way. Being honest with your suppliers about your financial situation can lead to more flexible arrangements. Openly communicate with them and explore the possibility of extending a line of credit or negotiating alternative payment terms. Suppliers who value an ongoing business relationship may be willing to work with you to find mutually beneficial solutions.

Review Inventory

Evaluating your inventory can help identify potential cost-saving measures. Look for local suppliers who may offer cheaper alternatives, reducing shipping costs. Additionally, consider discussing alternative products with your suppliers that could help you lower expenses without compromising the quality or value you offer to your customers.

Review your costs

It’s also a good idea to do a general review of expenses. Business costs can creep up, and it’s a great idea to make a time to check on your expenses regularly, no matter what your financial situation. Review all of your regular payments and subscriptions as well as upcoming costs. There may be travel, functions or purchases which you can decide on an alternative approach to.

Talk to the bank or tax department

If you're experiencing tight cash flow, it's important to initiate early conversations with your bank and tax department. By discussing your situation, you can explore available options for financial assistance, such as credit facilities or tax payment extensions. Proactive communication allows you to put necessary arrangements in place and ensures you have the support needed to navigate challenging times.

Need help? 

We can help you implement strategies to protect your business for the long terms and help you alleviate cashflow worries.  Get in touch.

Paid Family and Domestic Violence Leave

New Entitlement Rules

Employees of non-small business employers can now access 10 days of paid family and domestic violence leave in a 12-month period.

Employees of small businesses can access the leave from 1 August 2023.

Employees have had an entitlement to unpaid family and domestic violence leave (FDVL) for some time as part of the National Employment Standards (NES). But as of 1st February this is a paid leave entitlement for employees of larger employers and 1 August 2023 for employees of small employers (fewer than 15 employees).

The new law allows ten days of paid leave every 12 months, but the leave does not roll over and accumulate.

The full pay rate will apply as if the employee had worked as usual on the day of the leave.

The new FDVL means employees can take time off to deal with the impacts of domestic violence or abuse if they need to take care of things during working hours. This includes attending court, accessing police or support services, or making arrangements for the safety of oneself or close relatives.

FDV Leave Eligibility and Proof

• Applies to all employees, permanent and casual.
• Close relatives include a spouse, partner, former partner, child, grandchild, parent, grandparent or sibling; or the child, parent, grandparent, grandchild or sibling of a current or former spouse or partner. Torres Strait Islander and Aboriginal kinship relatives are also included.
• The leave is available as soon as an employee starts with an employer.
• Employees must inform the employer as soon as possible about the need for FDVL and the expected length of leave.
• The employer can ask for evidence such as police, court, or support service documents, or a statutory declaration, even if the leave period is less than a day.

Plan for Increased Payroll Costs

Because the new leave provision applies from day one of employment for all employees, employers should plan for the potential cost of the leave.

While it's unlikely that all employees will take this leave, preparing for the possible cost means you won't get caught out if you do have to pay FDV leave, particularly for casual workers.